Ikea
Ikea Employee Reviews
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Awesome place to work
High Level Customer Service (Former Employee) – Logan City QLD – 6 February 2019
Ikea was a fantastic place to work. Managers were always supportive and understanding. Great people to work with. Very good pay and enjoyable job. Hard to get a fulltime job.
Pros
Cheap lunches and staff discount
Worst management
Customer Relations (Former Employee) – Canberra ACT – 13 April 2019
Management only assist and help out themselves. No work life balance. Expected to work 3/4 weekends. Must always have availability to cover all hours of operation. Management are bullies and HR side with mamangement. Management lie to throw you under the bus. Never any recognition for a good job. Management play faves to complete and utter idiots over those who do their actual job.
Pros
Leaving
Cons
Everythig
I just want a job in a hurry please
Packing Assistant (Former Employee) – Melbourne VIC – 20 January 2019
Please give me a job in a hurry please coz I have a lot of experience in a warehouse nearly 30 years please contact me on my phone please I will be happy if someone can help me find a job
Pros
Packing, leading Hand and process worker
Cons
8 and a half hrs
Amazing managers and Team Leaers
Customer Support Representative (Current Employee) – Sydney NSW – 13 December 2018
The management at IKEA customer support centre in Tempe is amazing, you can always go to them if you need to talk about personal issues, swapping shifts or taking leave. everyone who works at the office is amazing, they're constantly feeding us , you will for sure gain some weight, and also we have a staff lunch room where meals are prepared and it cost as little at $3 for a FULL plate..
cons- sitting down for 5-8 hours while looking at two computer screens and you've got a headset on your ears all day, this causes me headaches almost every single day and not to mention you have uncivilised customers screaming in your ears. you have to be a tough cookie to handle screaming customers and hold your tongue and not say anything rude back.
cons- sitting down for 5-8 hours while looking at two computer screens and you've got a headset on your ears all day, this causes me headaches almost every single day and not to mention you have uncivilised customers screaming in your ears. you have to be a tough cookie to handle screaming customers and hold your tongue and not say anything rude back.
Pros
friendly environment, free food all the time
Cons
sitting down for long hours
fun place to work
Sales Representative (Former Employee) – Rhodes, NSW, AU – 4 December 2018
What I love about IKEA is the strong culture and values that can be seen across all stores and departments.
I have learnt a lot from my time at IKEA. The people are lovely and very fun to work with.
I have learnt a lot from my time at IKEA. The people are lovely and very fun to work with.
Pros
strong culture and value
Cons
weekend work
Good people
Business Specialist (Current Employee) – Perth WA – 11 October 2018
Good people to work with but the system is terrible. Great staff meals and cheap prices which is good because retail staff don't earn much. Considering it is a Worldwide company, the systems need to be updated
Enjoyable Internship
Internship (Former Employee) – Innaloo WA – 5 September 2018
During my internship at IKEA I was allowed to really look behind the curtain of HR. They showed my how HR Administration, Recruiting, Training, Payroll and day to day tasks have to be done. I have learned a lot during my time at IKEA and I wouldn't want to miss it!
Fun place to work
Hospitality All Rounder (Former Employee) – Logan City QLD – 20 August 2018
I had worked for ikea for just over 10yrs and I loved every minute of it,it was a fun place to work the people are outgoing and willing to always help out when needed.
Pros
Free gifts
Cons
Working harder to cover sick calls or slow pace workers
Interior Design and Communication
Designer (Former Employee) – Richmond VIC – 19 August 2018
I worked for IKEA Richmond in the lead up of the store build in 2002-3.
The role was varied although management lacked leadership and inspiration.
When I did show leadership ability early on this was quashed as I am male and opportunities were not given to males in this dept.
I was bullied and my role was made redundant when I raised concerns with management.
The role was varied although management lacked leadership and inspiration.
When I did show leadership ability early on this was quashed as I am male and opportunities were not given to males in this dept.
I was bullied and my role was made redundant when I raised concerns with management.
Fantastic Company
High Reach and Counter Balance Forklift Driver (Former Employee) – Richmond VIC – 17 August 2018
Ikea as a overall company was fantastic, the human resources department went above and beyond, however the logistics department struggled to find life
Pros
Fantastic personal development and support
Productive and fun
Customer Decision Journey Coordinator (Current Employee) – Tempe NSW – 12 August 2018
- No day is the same, most days are exciting.
- You are continuously learning about new and existing products and new ways of working.
- Everyone is friendly
- You are continuously learning about new and existing products and new ways of working.
- Everyone is friendly
Pros
Cheap lunches
Cons
Trading hours
Great Values and Culture
Customer Relations Team Leader /Manager (Former Employee) – Slacks Creek QLD – 10 July 2018
Really great place to work. Loved the values and the culture. It was important to management that every co-worker reached their full potential. Loved the team spirit and the togetherness.
Enjoyed helping customers that had a problem. Challenged myself to ensure the disgruntled customer left having their issue resolved and happy.
Loved the interaction with the co-workers. It was important to me that they felt valued in their positions. Also enjoyed the on boarding of new co-workers.
Overall, an awesome place to work!
Enjoyed helping customers that had a problem. Challenged myself to ensure the disgruntled customer left having their issue resolved and happy.
Loved the interaction with the co-workers. It was important to me that they felt valued in their positions. Also enjoyed the on boarding of new co-workers.
Overall, an awesome place to work!
Pros
Heaps! Free parking, great cheap food all day long, an emphasis on sustainability, a paid volunteer day and the list goes on
Cons
Working weekends!
Fun place to work
Quality Auditor and provided Feedback accordingly (Current Employee) – Sydney NSW – 28 April 2018
Ikea distribution center is loveable place to work, As it was Monday a typical day at work with huge work volume as pending work from weekends, as i had learned many new solutions on that day and management always prased my work.
Pros
paid lunches
IKEA was an interesting experience
Goods Receiver (Current Employee) – North Lakes QLD – 20 March 2018
When working at IKEA you get a sense of family orientated work space, the co-workers were excellent to work with the management was fair and rewarding at times.
Productive and great place to work
Retail Assistant (Current Employee) – Brisbane QLD – 17 March 2018
I worked with IKEA for 18 months and i enjoyed it very much. The environment IKEA creates is very friendly and welcoming. They want you to succeed and provide you with all the necessary tools to create success.
Pros
ye
Cons
ye ye
Overall awesome company who puts employees first
Customer Service Assistant (part-time) (Former Employee) – Logan City QLD – 13 March 2018
IKEA Logan treats their employees awesomely! Never pay more than $3 for a meal in their co-worker restaurant. Great pay with great weekend and public holiday pay rates and also higher rates if you work before 6am and after 6pm. Great employee only events like their amazing Christmas party each year and a yearly Christmas breakfast where you can invite your family. Great paid training provided throughout each year. Opportunity to move to different areas or roles of the store. Ample annual/sick/personal leave provided. Every employee is hired on a permanent contract. Flexibility for hours each week and never work more than 3 weekends in a month. Great job for a uni student, a mum who can only work during school hours, someone looking for part time or full time work. They offer employment in so many different roles.
Pros
Annual leave, $3 lunches, pay rate, employee events.
Great company with awesome benefits/salary, awful home/work balance and very anti working parents
Retail Sales Person (Current Employee) – Canberra ACT – 24 February 2018
Love Ikea as a company! The values, benefits and salary are above average and awesome. But while the company is family oriented many of the managers are against working mothers, very unfair about parents needing to have flexible working arrangements and take carers leave ect. Weekend work also a requirement, non negotiable.
Pros
Cheap lunch, good pay
Cons
Long hours, not family friendly
Great place to work, Poor Logistic Management Team
Goods Flow Team Leader (Current Employee) – Innaloo WA – 12 February 2018
Great place to work, Poor Logistic Management Team, Needs stronger leadership team. Pay is competitive. Good food subsidy. Workplace culture is alright.
Pros
Work and Co-workers
Cons
Management Team
Interesting multinational company
Co-worker - Customer Service Centre (Current Employee) – Tempe NSW – 7 January 2018
Company shortcomings such as availability of products and services are challenging so dealing with customer complaints is ongoing. IKEA prides itself as an innovative company but some of the operational systems are very conservative. This appears to be a deliberate policy and online shopping is a case in point.
Pros
Good vibe with other members of staff
Cons
A lot of the work is repetitive.