Internship (Former Employee) – Innaloo WA – 5 September 2018
During my internship at IKEA I was allowed to really look behind the curtain of HR. They showed my how HR Administration, Recruiting, Training, Payroll and day to day tasks have to be done. I have learned a lot during my time at IKEA and I wouldn't want to miss it!
Customer Relations Team Leader /Manager (Former Employee) – Slacks Creek QLD – 10 July 2018
Really great place to work. Loved the values and the culture. It was important to management that every co-worker reached their full potential. Loved the team spirit and the togetherness. Enjoyed helping customers that had a problem. Challenged myself to ensure the disgruntled customer left having their issue resolved and happy. Loved the interaction with the co-workers. It was important to me that they felt valued in their positions. Also enjoyed the on boarding of new co-workers. Overall, an awesome place to work!
Heaps! Free parking, great cheap food all day long, an emphasis on sustainability, a paid volunteer day and the list goes on
Quality Auditor and provided Feedback accordingly (Current Employee) – Sydney NSW – 28 April 2018
Ikea distribution center is loveable place to work, As it was Monday a typical day at work with huge work volume as pending work from weekends, as i had learned many new solutions on that day and management always prased my work.
I worked with IKEA for 18 months and i enjoyed it very much. The environment IKEA creates is very friendly and welcoming. They want you to succeed and provide you with all the necessary tools to create success.
Customer Service Assistant (part-time) (Former Employee) – Logan City QLD – 13 March 2018
IKEA Logan treats their employees awesomely! Never pay more than $3 for a meal in their co-worker restaurant. Great pay with great weekend and public holiday pay rates and also higher rates if you work before 6am and after 6pm. Great employee only events like their amazing Christmas party each year and a yearly Christmas breakfast where you can invite your family. Great paid training provided throughout each year. Opportunity to move to different areas or roles of the store. Ample annual/sick/personal leave provided. Every employee is hired on a permanent contract. Flexibility for hours each week and never work more than 3 weekends in a month. Great job for a uni student, a mum who can only work during school hours, someone looking for part time or full time work. They offer employment in so many different roles.
Great company with awesome benefits/salary, awful home/work balance and very anti working parents
Retail Sales Person (Current Employee) – Canberra ACT – 24 February 2018
Love Ikea as a company! The values, benefits and salary are above average and awesome. But while the company is family oriented many of the managers are against working mothers, very unfair about parents needing to have flexible working arrangements and take carers leave ect. Weekend work also a requirement, non negotiable.
Custom Service Assistant (Former Employee) – Palladium Mall – 8 January 2018
I pride myself on my customer service skills and my ability to resolve what could be difficult situations. With 3 years of experience here, I have learned to effectively understand and resolve customer issues. On a related note, I also have strong communication skills, which help me work well with customers, team members, and executives. I was known there for being an effective team member with a talent for sales. Ones, one of my colleagues canceled her minsion due to her illness, That was a bad situation and I decided to change my program and substitude her
Co-worker - Customer Service Centre (Current Employee) – Tempe NSW – 7 January 2018
Company shortcomings such as availability of products and services are challenging so dealing with customer complaints is ongoing. IKEA prides itself as an innovative company but some of the operational systems are very conservative. This appears to be a deliberate policy and online shopping is a case in point.
Location from my home - very close. Pressure working most of all shifts especially last shift. This job is not for the inexperienced younger person For me, I did like my duties, though some supervisors could have some improvement in their performances.