Busy, stressful place to work
Credit clerk (Former Employee) – Adelaide SA – 5 June 2016
A typical day would be answering phone calls, following up on queries, advising customers of issues, outstanding debt. Negotiating with customers repayment plans. Advising Sales/Head Office of any issues with customer accounts which I might have to place on hold.
Mark off all banking against customer accounts and follow up people who have not paid. Process banking.
Sort through approx 1,000 invoices to make sure they all have proof of delivery, correct pricing. Cross check against run sheets, follow up any discrepancies.
Provide reception relief, answering all incoming calls and re-direct calls to correct person. Meet visitors to site and make sure induction records are up to date.
Process all reworks within the plant. Liase with qualtity assurance and process all stock destroys. Liase with outside storage on stock take differences. Process cycle count differences.
Flexiblitily with my hours
Very little help from Head Office. Overworked. Not enough hours in the day.