Overburdened with work, understaffed,
Customer Service- the Job description does not describe the amount and complexity of work required. Hiring a replacement took 6-9 months if it happened at all.
The hardest part of the job was that it felt like it was never enough. Way too many Urgent cases and not enough employees or time to get them all done. This resulted in constant badgering by - more...
The best pro was absolutely spectacular benefits. Best around.
No work life balance, constant extreme pressure to work faster, do more.