integratedliving
3.0 out of 5 stars.
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34: integratedliving Employee Reviews

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Australia34 reviews

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3.2Work–Life Balance

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Highest staff turnover ever

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The most useful review selected by Indeed
New boss is very busy with backstabbing politics and "lots of meetings", "back to back" but is somehow never available after 2pm. Funny that.Just tells everyone else to do the work and she then may "comment". The only thing she has planned brilliantly is to score herself the highest rate of pay as compared to her mates at the same level which must irritate them.Meanwhile 50% + staff turnover a year.Work with clients is the good part of the job.

Pros

Work from home

Cons

Management and staff turn over so fast it is of no point to learn anyone's name.
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Poorly run don't care about staff

Poorly run,don't care or listen to staff,lot's of buck passing,no responsibility taken by management, very poor rostering,constant technical problems
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Great Place to Work

such a wonderful place to workretirement was greatnothing negative about this work placeknowing you are supporting the elderly is a great way to livego integrated
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Toxic false environment

Training is non existent, unless your willing to be fake and brown nose management you get no where. Contracted hours are impossible to get workload done in and unrealistic kpi’s set. No one knows what they are doing and the role is being made up as you go.
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Don’t take any notice of the glossy advertising on TV. Seriously that is misleading

I would not recommend this company. It’s all about the money not the clients. They do not treat their employers fairly, it’s take take take and no give. They still expect you to go to work even when your own safety on the roads is at risk due to extreme weather conditions. What does that say?

Pros

Free uniform

Cons

Lots of travel which is as exhausting as cleaning all the time.
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Real talk

If you like cleaning then home and community care is for you. If you like caring then there is not a good balance and they don’t take your skills into account. I worked for IL in Tasmania and they were fantastic I did palliative care as well as dementia care and the occasional cleaning, but when I transferred to mid north coast nsw I became a cleaner with the occasional care thrown in. None of my previous experience mattered because they just wanted workers. I was feeling very sore and very worthless by the time I left to work in a facility.

Pros

Relationships with clients become closer

Cons

Cleaning. Split shifts. Low hours.
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Don’t take any notice of the glossy advertising on TV. Seriously that is misleading

I would not recommend this company. It’s all about the money not the clients. They do not treat their employers fairly, it’s take take take and no give. They still expect you to go to work even when your own safety on the roads is at risk due to extreme weather conditions. What does that say?

Pros

Free uniform

Cons

Lots of travel which is as exhausting as cleaning all the time.
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Left due to poor work culture

I thought it would be an enjoyable and flexible role, but left due to bullying and poor work culture amongst the field staff. The case manager was lovely as was our service manager at the time but sadly a few bad apples ruins it for everyone and I wasn't going to ruin my mental health to hold on to a role that I could do else where without the stress.

Pros

The clients

Cons

The staff, the pay.
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Office space pleasant

I enjoyed the work, staff were friendly. Management were busy but mostly approachable. I did find care staff focused on clients but management were torn between financial outcomes and client care. I think it was a bit for profit organisation.

Pros

Client focus was pleasant.
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Terrible run company

no chance to progress in the company event hough they tell you there is. Some days you are waiting around for hrs in your car between clients poorly run company, rostering is all over the place have you going back and forth spending more time travelling rather than organising clients around the same area or close that way you can see more clients , more hrs given friends that are staff
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After working

While working with integrated living i found very supportive. While going through incarceration they were supportive but unexpectedly cancelled my contract with no response.

Pros

Supportive management and team

Cons

No feedback
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They are bunch of lies

Do nothing. Nobody likes being lied to, and the natural reaction is to call the liar out, but that’s not always the smartest thing to do, especially at work. Before you do anything, ask yourself, ‘What’s at stake besides my ego?’ Carefully weigh the pros and cons before you take action. Consider who, if anyone, should know about the lie and the implications it has for the company. Sometimes, the animosity you avoid by staying silent is worth more than the satisfaction you receive from speaking out. Other times, the lie is serious enough that people have to know
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Was not part of the click.

Management just does not exist. Unless you are part of the "group" you have no input. Emails answered. Blame for other people's shortcomings eventhough proof otherwise.
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Don't work here

You need to be very careful if you're thinking about applying for this position you will receive no support and if you ask to many questions your roster will be stripped

Pros

Cheap uniforms

Cons

Management
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A Good Place to Work

It's a good place to work with great location and friendly staff. Management is friendly as well and the work environment is relaxed. Good work life balance.
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Good teamwork

Case Manager and clients were the only thing good about this job pay wasn’t Good Clients were lovely to work with there wasn’t enough work as it was in a country town The team was great to work with
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Workplace culture

Tries to be a forward thinking organisation. Struggles to change the existing culture. Large teams with large expectations. Tries to be supportive. Large gap between senior management and work force management.
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Consumers were great

Consumers were great fellow staff were good at times training was slow. Thank goodness it is all mandatory eg manual handling Reporting of incidents took a while to be attended to fit consumers

Pros

Long hours

Cons

Underpaid
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Poor management

Unachievable targets, non_approachable management, lack of onboarding training program, expected to work extended not paid hours to meet deadlines, high staff turn over
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Wonderful organisation

I had a wonderful time while working for integrated living Muswellbrook I enjoyed my work nothing to complain about everything was great administration, clients ,salaries, friendly staffs specially my team leader was so wonderful she was patient, encouraging , so social, and so simple,supportive, good listener to staff, problems or issues solver, good advices I really wish that all the supervisors will be like her
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Worst company I have ever worked for

Minimal support or communication from management. Tells you want to want to hear to keep you interested in future career goals. Is not honest. Pay rate is too low. They wonder why staff turnover is high. Need to look after staff AND customers properly.

Pros

Helping clients to live independently

Cons

Too many to mention
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Overall rating

Based on 34 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job Security/Advancement
2.8 out of 5 stars for Management
2.8 out of 5 stars for Culture

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