37: integratedliving Employee Reviews

If you like cleaning then home and community care is for you. If you like caring then there is not a good balance and they don’t take your skills into account. I worked for IL in Tasmania and they were fantastic I did palliative care as well as dementia care and the occasional cleaning, but when I transferred to mid north coast nsw I became a cleaner with the occasional care thrown in. None of my previous experience mattered because they just wanted workers. I was feeling very sore and very worthless by the time I left to work in a facility.

Pros

Relationships with clients become closer

Cons

Cleaning. Split shifts. Low hours.

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Great supportive employer

Support Worker (Current Employee) - Tasmania - 16 November 2023

I love my job as a support worker, the wider team are always supportive.It's great to be out assisting clients in my local community and making a difference in people's lives

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Sad to leave

Concierge Officer (Former Employee) - Work from Home - 12 May 2023

My contract recently ended, but would have loved to have stayed. It was nice to be a part of a team who actually look out for the clients and each other. Management genuinely care about the staff and encourage personal growth. IT systems could use updating. I really enjoyed working in the Concierge team.

Pros

The clients, team culture, and management always willing to help

Cons

Contract ran out and main client software

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Fantastic place to work

Scheduler (Current Employee) - Work from home - 6 February 2023

Excellent company to work for. Fair pay excellent managers and a supportive fun team. Always new challenges which I enjoy and great communication from the team.

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Poorly run don't care about staff

aged care home maintenance (Former Employee) - Central Coast NSW - 3 November 2022

Poorly run,don't care or listen to staff,lot's of buck passing,no responsibility taken by management, very poor rostering,constant technical problems

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Great Place to Work

Corporate Receptionist (Former Employee) - Newcastle NSW - 27 September 2022

such a wonderful place to workretirement was greatnothing negative about this work placeknowing you are supporting the elderly is a great way to livego integrated

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Highest staff turnover ever

Support Worker (Former Employee) - Newcastle NSW - 13 August 2022

New boss is very busy with backstabbing politics and "lots of meetings", "back to back" but is somehow never available after 2pm. Funny that.Just tells everyone else to do the work and she then may "comment". The only thing she has planned brilliantly is to score herself the highest rate of pay as compared to her mates at the same level which must irritate them.Meanwhile 50% + staff turnover a year.Work with clients is the good part of the job.

Pros

Work from home

Cons

Management and staff turn over so fast it is of no point to learn anyone's name.

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Toxic false environment

Concierge Officer (Former Employee) - Newcastle NSW - 13 April 2022

Training is non existent, unless your willing to be fake and brown nose management you get no where. Contracted hours are impossible to get workload done in and unrealistic kpi’s set. No one knows what they are doing and the role is being made up as you go.

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Don’t take any notice of the glossy advertising on TV. Seriously that is misleading

Personal Care Worker (Former Employee) - Sunshine Coast - 18 February 2022

I would not recommend this company. It’s all about the money not the clients. They do not treat their employers fairly, it’s take take take and no give. They still expect you to go to work even when your own safety on the roads is at risk due to extreme weather conditions. What does that say?

Pros

Free uniform

Cons

Lots of travel which is as exhausting as cleaning all the time.

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Don’t take any notice of the glossy advertising on TV. Seriously that is misleading

Personal Care Worker (Former Employee) - Sunshine Coast - 17 January 2022

Pros

Free uniform

Cons

Lots of travel which is as exhausting as cleaning all the time.

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Left due to poor work culture

Support Worker (Former Employee) - Singleton NSW - 6 August 2021

I thought it would be an enjoyable and flexible role, but left due to bullying and poor work culture amongst the field staff. The case manager was lovely as was our service manager at the time but sadly a few bad apples ruins it for everyone and I wasn't going to ruin my mental health to hold on to a role that I could do else where without the stress.

Pros

The clients

Cons

The staff, the pay.

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Office space pleasant

Training Administration Clerk (Former Employee) - Muswellbrook NSW - 5 November 2020

I enjoyed the work, staff were friendly. Management were busy but mostly approachable. I did find care staff focused on clients but management were torn between financial outcomes and client care. I think it was a bit for profit organisation.

Pros

Client focus was pleasant.

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Terrible run company

Care Service Employee (Former Employee) - Newcastle NSW - 20 August 2020

no chance to progress in the company event hough they tell you there is. Some days you are waiting around for hrs in your car between clients poorly run company, rostering is all over the place have you going back and forth spending more time travelling rather than organising clients around the same area or close that way you can see more clients , more hrs given friends that are staff

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After working

Aged Care Worker (Former Employee) - Townsville QLD - 13 June 2020

While working with integrated living i found very supportive. While going through incarceration they were supportive but unexpectedly cancelled my contract with no response.

Pros

Supportive management and team

Cons

No feedback

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They are bunch of lies

Support Worker (Former Employee) - Wagga Wagga NSW - 4 June 2020

Do nothing. Nobody likes being lied to, and the natural reaction is to call the liar out, but that’s not always the smartest thing to do, especially at work. Before you do anything, ask yourself, ‘What’s at stake besides my ego?’ Carefully weigh the pros and cons before you take action. Consider who, if anyone, should know about the lie and the implications it has for the company. Sometimes, the animosity you avoid by staying silent is worth more than the satisfaction you receive from speaking out. Other times, the lie is serious enough that people have to know

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Was not part of the click.

Scheduling Officer (Current Employee) - Newcastle NSW - 11 May 2020

Management just does not exist. Unless you are part of the "group" you have no input. Emails answered. Blame for other people's shortcomings eventhough proof otherwise.

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Don't work here

Support Worker (Former Employee) - Launceston TAS - 21 March 2020

You need to be very careful if you're thinking about applying for this position you will receive no support and if you ask to many questions your roster will be stripped

Pros

Cheap uniforms

Cons

Management

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A Good Place to Work

Technical Writer (Former Employee) - Newcastle NSW - 12 March 2020

It's a good place to work with great location and friendly staff. Management is friendly as well and the work environment is relaxed. Good work life balance.

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Good teamwork

Community support worker (Former Employee) - Coffs Harbour NSW - 14 January 2020

Case Manager and clients were the only thing good about this job pay wasn’t Good Clients were lovely to work with there wasn’t enough work as it was in a country town The team was great to work with

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Workplace culture

Manager (Current Employee) - Remote - 12 January 2020

Tries to be a forward thinking organisation. Struggles to change the existing culture. Large teams with large expectations. Tries to be supportive. Large gap between senior management and work force management.

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Consumers were great

Support worker (Former Employee) - Toowoomba QLD - 29 December 2019

Consumers were great fellow staff were good at times training was slow. Thank goodness it is all mandatory eg manual handling Reporting of incidents took a while to be attended to fit consumers