iSelect Employee Reviews

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5.0
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fun, fast passed with plenty of earning potential
Sales Consultant (Current Employee) –  Melbourne VIC12 November 2017
my job is challenging yet very rewarding, its very fast passed, the hardest part of my job is dealing with rejections and objections when trying to help people. the culture is great, I love being around like minded people and this place is full of them
Pros
free fruit, recharge days
Cons
working indoors
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1.0
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Don't waste your time!
Sales Consultant (Current Employee) –  Cheltenham VIC17 February 2017
The theoretical part of the training is good structured but all the good news stop here. The calls are cold and the most of the times are old leads. The first months you have to meet your targets from practically no or limited connects. If you want a sales job to meet the targets and get paid it is not the place to be.
Pros
Training, you have the chance to learn a lot about health insurance industry and colleagues
Cons
Bad management, no bonus, low paid and in general bad work ethic.
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1.0
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Managers at top get all the cream
Supervisor (Former Employee) –  Cheltenham VIC3 October 2016
This company has its priorities in the wrong place senior managers get all the perks and are overpaid, they are now setting up their call centre off shore in third world countries so the ones at the top can still be overpaid. Dont do business with this company as its not loyal to australia and its own labour force
Pros
None
Cons
A real boyz club
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4.0
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Productive workplace with great people
Sales Consultant (Former Employee) –  Cheltenham VIC24 August 2016
A typical day at iSelect would be arrive, get your free coffee, have a team meeting and get on the phones and try gaining early momentum by selling a few policies early. Most of the day consisted of making outbound calls to people who have been on the website and your job is basically to educate them and get them the most value for money. I learned to be myself, in this business being yourself is simple advice but very important. The floor managers are very approachable and more than happy to help. Management above that wasn't as approachable. Not bad people but not as good as the floor managers. Co-workers were absolutely amazing. Best part of this job is the people. As it is sales their is a high attrition rate so don't get too attached. There is a strong work hard/play hard theme so if you do well you will be rewarded. The hardest part of the job would be the commute (personally for me as I was on the road for more than 2 hours a day). The most enjoyable part is celebrating each others success.
Pros
Free coffee/people
Cons
Long hours/recharge days not easy to use
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4.0
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Awesome workplace
Sales Consultant - Energy (Former Employee) –  Cheltenham 294 Bay Rd 31929 February 2015
Awesome Workplace but i didnt enjoy training and management within the job and found a higher paying job at energydeal which was a better decision for me
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4.0
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Fun work environment though sales side of things pretty pressurised.
Customer Relations Consultant (Former Employee) –  Cheltenham, Victoria18 August 2013
A very young work place with a great atmosphere and great facilities. They have a sleep pod, massage chairs, a mini gym and slide from the 2nd Floor to the canteen. Games room and canteen. I loved the job when the place was smaller and you knew everyone you worked with. In sales your typical day at work is answering incoming phone calls from the public wanting to make comparisons on their health insurance to see if they can find better and often cheaper options. The training was very good and I came from a Health insurance background which was a big help. I learned a lot about other funds products and realized there are huge differences in them and it pays t shop around. The hardest part of the job was the targets and sometimes not having the products that matched customers requirements. I loved finding better options for customers and saving them money and been able to have a good chat with them. After a while the company grew bigger and the sales side of things became very competitive which I didn't enjoy. I moved into a Sales Support Role that I really liked.
Pros
good canteen, team lunches, massage chairs, great fun staff
Cons
sometimes unachievable targets set
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Overall rating

3.3
Based on 9 reviews
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12

Ratings by category

3.2Work/Life Balance
3.2Salary/Benefits
2.9Job Security/Advancement
2.8Management
3.1Culture

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