ISS Facility Services
3.6 out of 5 stars.
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ISS Facility Services Careers and Employment

About the company

  • CEO
    Jacob Aarup-Andersen
    approve of Jacob Aarup-Andersen's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $700m to $1.5bn (AUD)
  • Industry
    Construction, Repair & Maintenance Services
  • Headquarters
    2-10 avenue Berthelot 924...
  • Link
    ISS Facility Services website
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Cleaning & Sanitation

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Rating overview

Rating is calculated based on 7.3K reviews and is evolving.



Aviation Protection Officer in Melbourne Airport VIC
on 7 August 2022
Fast paced work environment
Fast paced work environment. Great place to learn and better yourself all about aviation screening. Management and team leaders can be more fair to everyone. Everyone should be more welcoming.
Cleaner in Norway NSW
on 6 August 2022
good salary for young people, dont get paid for waiting/breaks/driving around
Im 20 and get 20$ per hour which is a nice salary. easy job if youre energetic. Dont get paid for witing for stores to open, or driving around, so very much pressure timewise.
Customer Service Manager in La trobe stret/ East Brunswick.
on 6 August 2022
Shocking Victorian School Contract
Good brand to work for and standard company documents well exceed expectations in terms of employee protection and advancement.BUTNot having Uncles, Brothers and Mates up in hierarchy is a severe career disadvantage.Management is top heavy and boots on the ground are squeezed, trodded and disposed.Company culture in the division is toxic, 90 plus management staffs turnover in less then 4 years of the contract. Don't even have introductory and good-bye emails/ meets, may be due to high turnover and no bonding in-between.Parachuted managers and supervisors thus create culture clash and chaos due to lack of support and guidance. Field staffs have less regard for management staffs as high turnover and limited exposure creates no bond.Safety is a concern at every worksite. Its plainly disregarded, its amazing how worksafe never gets involved in this government contract !Tea room talk is always 'Everyone who left are doing better in their career and work life balance' not encouraging for any new starters. Everyone seems like waiting for other career opportunities.
ICU cleaner in Canberra Hospital
on 1 August 2022
Learn a lot
I had been worked for 3 years and moved on for my career recently.I am very proud of being part of ISS family and always will be wherever I grow old. Managements are very supportive and they do care their employees for any matter of time.
Utility Worker in Western Australia
on 5 July 2022
Utility Worker
You get a really good opportunity to meet lots of different people which is really nice. You tend to work long hour shifts over a course of two weeks which can be very tiring considering that most of the time we are understaffed. With taking this into consideration the pay isn’t good for how hard we work and for how long we work. It can be really rewarding having the week off for a break and you get a really nice work life balance. I personally I enjoy the work that we do despite the challenges we face such as being short staffed.

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Questions and answers

People have asked 47 questions about working at ISS Facility Services. See the answers, explore popular topics and discover unique insights from ISS Facility Services employees.

See questions about:

  • Benefits
  • Interviews
  • Salaries
  • Working Culture
  • Hiring Process
  • Working Environment
  • Working Hours
  • Dress Code
  • Job Opportunities
  • Background Check
  • Office Locations
  • Work from Home

Interview insights

Insights from 289 Indeed users who have interviewed with ISS Facility Services within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview Questions

What do you know about the company Why do you want to work for them

Shared on 10 March 2018

Interview Questions for Australian Airport Roles: Customer Service Officer or Aviation Protection Officer (Security) 1.Tell me about yourself ( Do not repeat your resume, talk about personal things such as hobbies etc.) 2.Why do you want this job 3.Explain me your understanding of the role you have applied for 4.Tell me about a time you had to work as a team 5.Tell me about a time you had to deal with a angry customer / airport passenger and how you handled the situation 6.Are you overqualified for this position? 7.Give me a run through of your resume (Do not re-read your resume, if you know it off by heart) 8.Explain everything you know in as much detail as possible about ISS 9.Situational Based Questions (Related to the role you applied for, designed to assess your qualifications and training and previous on the job experience) 10.You do not look as tall and strong as we would like you to be and look quite young, how will you handle... (eg. When their are major cancellations of all airline flights and stranded passengers) 11. I saw from the security camera that you were dropped off by someone to this interview, which indicates that you do not have a Green P or Full Drivers Licence which is a mandatory requirement, so why did you apply for this position? 12. I have interviewed several other people today, Why should I consider you over them

Shared on 18 September 2017

It was about about security

Shared on 15 May 2017

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