ISS Facility Services
3.6 out of 5 stars.
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ISS Facility Services Employee Reviews

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Australia317 reviews

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3.5Work–Life Balance

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Easy but bad hours

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It’s very easy and you work alone but the hours are bad. i only worked 4 hours a day and it was smack dab in the middle of the day so i couldn’t enjoy my day before or after
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Head management are incompetent. Nothing but problems

Finished with them on stress leave. Dishonest company with no morals. Continuously messing up wages and no communication. I wouldn't work for this company ever.
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Cleaning is the least of your worries....

Working as a cleaner is the easy part. The job itself is not physically straining, nor difficult. You are cleaning classrooms/offices/toilets. The pay is the standard award wages. You are trained for 2 days and then put into a team of cleaners.
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Poor management

Very poor managementManager is biased among workers.Staffs are treated upon their favourites cleaner.Will never work for this company.I have never meet heartless people like them

Cons

Unequal trearment
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Toxic culture

Screening officer (training)The supervisor's are great it's the staff members who think they're supervisor's barking orders at you thinking you should know everything within the first couple of shifts,a lot are miserable, obviously hate the job and take the job far too serious thinking they are something special and they have the right to talk to new trainees and passengers as if they have just stood in something. The culture on the floor needs a radical overhaul if ISS wants to retain staff.

Pros

Non

Cons

Everything
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Not so good place too work at unfortunately

I worked at iss for 5 years an have too say my personal experience there was not so great as management doesn't listen too complains henst why I got fired in the first place because I had enough of being bullied by staff members and blow up and throw stuff everywhere and almost 2 years I am still out of work
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Bad work place

Bad company they don’t care about the workers. Cutting hours,asking the cleaners to do extra work for the same amount of money. Kronos sometimes doesn’t work and we missing our payment. I’ll finish soon
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Okay

Okay place to work .long hours extreme conditions this is not a job where you are living the dream.you work very hard and long hours ...Very little support from upper management too many chiefs not enough indians

Pros

Friendships

Cons

Too many chiefs not enough indians
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cleaner

love it , specially management well organised . they look after their client properly and would recommend it to anyone looking to join a company .team leader is exceptional can’t fault decision provided. does look after individual staff to the best of abilities making sure they are happy and enjoying working with ISS .
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No work at night or weekendsSchool hollidaysNo public hollidays

I love what i do and the school i work for. I have a good relationship with my manager and Iss in general.Love the people at school they are very nice and friendly

Cons

Early mornings
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Biased to male gender. Bad for females who are used for screening purposes and never given other opportunities unless they beg for it.

Underpaid and overworked with 24 HR roster that is designed to break you in the three months while govt pays through the job agency who claim to get the job for you..75% of your wage.Then if you survive the 3 months they drop your hours to barely liveable dollars.The HR department is dreadful.

Pros

None

Cons

Cheapskate pay
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There for the pay only

I worked for ISS in 2015 doing a 2/1 roster in the Pilbara.Everyone hated their job and openly complained to each other constantly.It was a bad environment to be in.

Pros

The RnR period

Cons

Long hours
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Depending on who the supervisor was the shift was a good one

Company great, but the management was mostly about favouritism and nepotism which made it hard for them to stay impartial in some circumstances as in receiving shifts

Pros

Free car parking and breaks paid for Uniforms supplied

Cons

Long hours and travelling to and from work
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Great boss realistic expectations. Support when needed nothing too much trouble. Job is not hard but constant,

Great boss realistic expectations. Support when needed nothing too much trouble. Job is not hard but constant. Always have all of the right equipment to complete any job.
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Kitchen and housekeeping

Worked in big camp. The facilities on site were really good (pool, tavern, gym, volleyball and basket course. Food was amazing. Worked in Kitchen and mine site clening were good job. Did housekeeping for fews days only cause to much rooms to doGood experience !
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Disgusting management. Lack of training

All managers and supervisor are lazy They have no interest to spend sometime with cleaning team at all Manager are sitting at home instead of going on site and interacting with cleaners

Pros

Nothing

Cons

Lack of training
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Productive and proficiency

Good working condition with uniform ,mask, gloves,hat,and HIV jacket and so on, work ing environment is good, have many different locations for your job which close to home.

Pros

Flexible hours for work
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Great environment

The wages are low, however its a good, clean work environment. Discriminations and bullying occurs, which I’ve experienced few years ago, but its all in the past. Positive thing about my work is that it is stress free. The current manager is great as well.

Cons

Low pay
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Busy

The two and half years I have worked with them has been good experience and would recommend them to anyone. friendly helpful company who pay attention to staff
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Stressful environment

No support from management, shifts added or taken off with no notice, do not follow what they preach. Nepotism! No life work balance . Although I've made some great friends, working at ISS, it was one of the most stressful jobs I've had and I am a very placid calm person by nature. I would not recommend this employer I never felt supported in any way.

Pros

Pay rate

Cons

Long hours, poor breaks, bad culture
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Good job, poor pay

They should increase the money for some positions as all the staff, cleaning, hostess, drivers have the same...
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Overall rating

Based on 7,165 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture
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