ISS Facility Services
3.6 out of 5 stars.
Write a review

ISS Facility Services Employee Reviews for Cleaner

Review this company
Job Title
Cleaner144 reviews
Australia144 reviews

Ratings by category

3.5Work–Life Balance

Search reviews

Sort by

Found 144 reviews matching the searchSee all 7,245 reviews

good salary for young people, dont get paid for waiting/breaks/driving around

Indeed Featured review

The most useful review selected by Indeed
Im 20 and get 20$ per hour which is a nice salary. easy job if youre energetic. Dont get paid for witing for stores to open, or driving around, so very much pressure timewise.


Decent salary


stressful, kind of unfair pay
Was this review helpful?

Learn a lot

I had been worked for 3 years and moved on for my career recently.I am very proud of being part of ISS family and always will be wherever I grow old. Managements are very supportive and they do care their employees for any matter of time.
Was this review helpful?


Starting work with ISS I knew nothing about hospital cleaning. I have now been with the company for nearly 6 years and have grown and learnt and have worked my way up to becoming an in charge. I absolutely love working for ISS and love coming to work everyday.
Was this review helpful?

Very pushy and stressing job

I worked for ISS Facilities Services for about a year,The Manager and supervisor was very pushy, no worker would stay too long, alot of them left on the first or second day of their job, i was new in the country and needed the job for living, would never work with them again
Was this review helpful?


Iss company is good the one things not good is if we have extra hours they did not pay on time , and if we need sick leave they will till you we don't have enough sick but we still have many left sick leave it's very unfair for the workers they didn't treat the worker jn good
Was this review helpful?

Rate your recent company

Share your experience to help others

Fast paced cleaning work.

I've been with the company a short time and found them good to work for. They are flexible with work commitments and family life. They have worked around my busy life style which is great.
Was this review helpful?

Bad management and bad place to work

I was with ISS for more than 4 years. Before I moved to Canberra I worked in Sydney where it was good place to work. But when I moved to Canberra I started working in Canberra hospital with ISS and I left ISS with 6-8 months due to bad management. Manager and Supervisor does not know how to talk with their employee and was not organised. Very bad place to work.
Was this review helpful?

Easy but bad hours

It’s very easy and you work alone but the hours are bad. i only worked 4 hours a day and it was smack dab in the middle of the day so i couldn’t enjoy my day before or after
Was this review helpful?

Cleaning is the least of your worries....

Working as a cleaner is the easy part. The job itself is not physically straining, nor difficult. You are cleaning classrooms/offices/toilets. The pay is the standard award wages. You are trained for 2 days and then put into a team of cleaners.
Was this review helpful?

Poor management

Very poor managementManager is biased among workers.Staffs are treated upon their favourites cleaner.Will never work for this company.I have never meet heartless people like them


Unequal trearment
Was this review helpful?

Not so good place too work at unfortunately

I worked at iss for 5 years an have too say my personal experience there was not so great as management doesn't listen too complains henst why I got fired in the first place because I had enough of being bullied by staff members and blow up and throw stuff everywhere and almost 2 years I am still out of work
Was this review helpful?

Bad work place

Bad company they don’t care about the workers. Cutting hours,asking the cleaners to do extra work for the same amount of money. Kronos sometimes doesn’t work and we missing our payment. I’ll finish soon
Was this review helpful?


love it , specially management well organised . they look after their client properly and would recommend it to anyone looking to join a company .team leader is exceptional can’t fault decision provided. does look after individual staff to the best of abilities making sure they are happy and enjoying working with ISS .
Was this review helpful?

No work at night or weekendsSchool hollidaysNo public hollidays

I love what i do and the school i work for. I have a good relationship with my manager and Iss in general.Love the people at school they are very nice and friendly


Early mornings
Was this review helpful?

Great boss realistic expectations. Support when needed nothing too much trouble. Job is not hard but constant,

Great boss realistic expectations. Support when needed nothing too much trouble. Job is not hard but constant. Always have all of the right equipment to complete any job.
Was this review helpful?

Disgusting management. Lack of training

All managers and supervisor are lazy They have no interest to spend sometime with cleaning team at all Manager are sitting at home instead of going on site and interacting with cleaners




Lack of training
Was this review helpful?

Productive and proficiency

Good working condition with uniform ,mask, gloves,hat,and HIV jacket and so on, work ing environment is good, have many different locations for your job which close to home.


Flexible hours for work
Was this review helpful?


The two and half years I have worked with them has been good experience and would recommend them to anyone. friendly helpful company who pay attention to staff
Was this review helpful?


The first day I went to the induction process, it was fairly good and was pleased to see the important they gave to employees . The presentations was pretty impressive on the fact they gave to work safety and well being of worker. The first day of work at a particular school cleaner room , was shocked to see the condition .Dirty , unorganised cramped .. The start of job was fairly easy as was on casual covid preventative cleaning. Than slowly , more jobs was added by the principals ,which I mentioned to my site manager. No action was action was taken . There was only on one wet floor caution sign . Chemicals bottles open , messy cleaner rooms , no to none lights when start 5 am to 9am . Picth dark as you proceed to work .Over worked stressful environments There is lot of importantance giving in safety only in theory but practically not as much .. An extra half hours of pay can saye ease to the workers life . Iss organisations should give more importance to employees and customers safety .


Safety for worker at early morning and nights
Was this review helpful?

Teams are cooperative and the site manager is quite friendly and helpful.

I really feel great to work with ISS facility services as it was always my dream to work with them as I have seen the advertisement of ISS China and I was hoping that this company must come on NSW Government schools as well and finally ISS won the contract and I got the opportunity to work and it was really overwhelming to work with this company as o for an opportunity to meet the different colleagues and site managers. Overall, the facility from this company is satisfactory.
Was this review helpful?

Remote Hard work

My cleaning partner and I did a thorough job whilst other cleaners got away with a less thorough job. My partner and I were favoured by our supervisors because we cleaned more than most other cleaners without complaining or having excess breaks.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at ISS Facility Services. Our community is ready to answer.Ask a Question

Overall rating

Based on 7,245 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture
  • Companies
  • ISS Facility Services
  • Employee Reviews
  • Cleaner
Tell us how to improve this page
What would you add or change?