ISS Facility Services Employee Reviews for Customer Service Representative

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3.0
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Wishes
Customer Service, Visitors (Former Employee) –  Brisbane QLD 400024 July 2018
A typical day - Standing on foo for 14 hours with 10 minutes break without lunch time.
Learning how to treat people with kindness.
Should have a good arrangement for doing things.
Should be respect, kind and patient to the different culture people.
Hardest part of work was in the cold or hot environment.
Talking with nice people and providing the customers service were most enjoyable part of the job.
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1.0
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Management is not good
Customer Service Officer (Former Employee) –  Brisbane QLD21 January 2017
Work just to pay the bills and no fixed rosters. Management not at all cooperative and lots of bullying at work. Nothing is fixed the issues keep dragging.
Pros
No brains required
Cons
Unpredictable hours
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1.0
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Cameras on you.
Customer Service Officer (Former Employee) –  National Gallery of Victoria International.4 June 2016
This security company spies on you more than it spies on criminals and trouble makers. It makes your work doubly difficult.
Pros
None.
Cons
Uncertainty, nervousness when doing job.
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1.0
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ISS' Work Culture
Customer Service Officer (Former Employee) –  Melbourne, VIC5 April 2015
Management of the company is rooted in a culture that is devoid of sensitivity to change because it consists of unqualified and unmotivated professionals who are dead woods.
Pros
Branding
Cons
Corporate sordidness
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Overall rating

3.6
Based on 4,178 reviews
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Ratings by category

3.5Work/Life Balance
3.3Salary/Benefits
3.2Job Security/Advancement
3.2Management
3.4Culture

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