Like any job like this it varies state to state store to store manager to manager.Started off really great then parts of state team changed and it was less great.Obvious favouritism being shown to other managers when we're also stuck or stressed.Manager started off really good bit progressively gave less of a dam as the year went on. Half the state team is incredible and i love them. The other half are a bit over bearing and too much.

Pros

Nice staff discount

Cons

Obvious favourites

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Fun workplace but can be stressful at times

Sales Assistant (Current Employee) - Mount Druitt NSW - 9 May 2022

Fun workplace but can be stressful at times. Supportive higher management. Great for a first job. Would recommend doing research on the company before interview. Be prepared to be exhaust ed at the end of the day.

Pros

Saaff Discount

Cons

Physically demanding

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Jay Jays insights

Based on 5 survey responses

What people like

Support from manager
Feeling of personal appreciation
Ability to learn new things

productive and fun work space

Key Holder (Former Employee) - Chartwell, Waikato - 3 May 2022

It was a great workspace co-worker were very friendly great retail experience and it was very easy to pick up the skill. Learned folding skills and interaction with customers.

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It's an alright job, but not ideal if retail is your career.

Sales Assistant (Current Employee) - Melbourne VIC - 8 April 2022

This job is probably best if you are a uni student or work another job. Also great for a Christmas casual role as you'll get good hours and the store is busiest that time of year.Keep in mind, this is not a job you'll stay at for a long time. It's easy to get burned out. The managers especially work very hard to keep the store together, they don't get paid enough for the hard work they do.

Pros

Great staff at my store, 50% discount

Cons

Pay isn't great, Inconsistent hours as a casual, KPIs and targets can get ridiculous, Full day shifts can drag a lot, Staff discount applied ONLY to your home store and no other Jay Jays or Just Group store

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Friendships make it worth it

Customer/Sales Assistant (Former Employee) - Ipswich QLD - 28 March 2022

Jays is a fast paced, pretty competitive job. Huge focus on individual targets and smashing budgets. Normally made to work your butt off as minimal staff are hired with lots of work to be done, can be hard on your body with lots of repetitive work and management is usually down your back constantly but...it is a fun work environment with awesome staff discount and good opportunities to further your career.

Pros

Staff discounts, always busy

Cons

Hard on body, huge individual target pressure

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Lovely people to work with, is a fun job but understaffed

Key Holder (Former Employee) - Chartwell, Waikato - 8 February 2022

Good shifts and decent pay, but very understaffed which made work/life/uni balance very difficult and a lot of stress in the manager. The staff i worked with are lovely.

Pros

Great coworkers

Cons

Understaffed

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Fun but stressful

Casual Sales Assistant (Former Employee) - Springfield QLD - 2 February 2022

Fun but stressful at times discount is good if you like the clothes. Get to work at other stores so you can meet more people when they need someone to fill in.

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Not a great company

Sales Assistant (Former Employee) - Hamilton, Waikato - 16 January 2022

Didn’t pay properly during lockdown, boss was pushy and had favorites. Management was rude. They couldn’t communicate well. Not many hours. Brought up your smallest mistakes even though they made plenty bigger ones.

Pros

Discount

Cons

Bad management

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Its okay

Sales Assistant (Former Employee) - Perth WA - 26 December 2021

It was an easy enough job, id you get along with people it'll be wasier. Its been so long since i worked there. Things could be different now.

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Very competitive and kpi based work environment

2IC Manager (Former Employee) - Perth WA - 15 October 2021

I found the kpi based and competitive environment not as friendly or inviting, but there was alotnof training evolved-tonnes to learn and more than enough room and opportunities to move up.

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Enjoyable, cooperative, productive

Retail Sales Assistant (Former Employee) - Auckland City, Auckland - 24 June 2021

It was an enjoyable experience. Great people to work with and management is helpful, friendly and easy to work alongside. There's always something to do to keep you busy.

Pros

Discounts

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Managers are overworked

Store Manager (Former Employee) - Western Australia - 9 June 2021

regional managers make your job worse then it should be, They only care when your sales are behind or anything that effects them. the state manager speaks to everyone horribly, the upper managers don’t offer any real support. you are expected to constantly keep up with the promo changes, INSANE stock levels, constant tasks with minimal hours and if you fall behind on KPIs because of it you are scolded. If you call your regional/cluster they always make you feel like your problems are small and they always make you feel like they are too busy for you. When they do visits you are micromanaged and watched so hard you can barely breathe. It’s honestly horrible. If you want to be a manager here, expect your entire home life to be ruined because it’s so busy/stressful your life becomes Jay Jays. You will go home and just be stressing about your next promo change or running your store.

Pros

50% off, great team directly in store

Cons

no balance of work/home life, horrible upper management, constant stress, continuous promo changes, ridiculous stock levels with little support

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Horrible place to work

Store Manager (Former Employee) - Melbourne VIC - 20 April 2021

They don’t care about their team members.Regional managers are horrible and think they are better than their staff. The work load and life balance isn’t great!

Pros

50% off full price

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fun working place

assistant manager (Former Employee) - Johannesburg, Gauteng - 24 February 2021

learning many things.. how to treat the business as if it's your own having a good relationship with staff and customers.. stock management and flexibility

Pros

yes

Cons

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fast paced and high expectation with no lunch cover

Sales Assistant (Former Employee) - Auckland City, Auckland - 27 November 2020

Typical day at jays is folding clothes, cleaning, putting through customer orders in the system, chatting and interacting with customers and occasionally have to work through a 7 hour shift with no cover. Jay Jays and other Just group brands are notorious for being understaffed that means that the "no cover" debacle is a regular occurrence leaving both employees and managers stranded. The regional management at jay jays was below average didn't follow the rules f dealing with there employees and weren't as fun loving cheerful and hard working as employees as myself were expected to be.

Pros

50% off products not including sale items

Cons

long hours, unreliable lunch cover, understaffed

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Fun and consistent

Store Assistant (Former Employee) - Queensland - 16 October 2020

Would work for Jay Jay's again. Staff discounts are awesome. Great team to work with. Management were fantastic very understanding of work life balance.

Pros

Staff discounts

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Blood out of a stone

Manager (Former Employee) - Rockingham WA - 26 May 2020

Lots of stock to unpack and merchandise. Not enough staff to do it. Merchandising includes going on a ladder to move heavy piles of clothes. Pressure to achieve budget. They pay the minimum wage but expect maximum results. Don’t reward staff for exceptional work.

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Productive and Fun Workplace

Part Time Sales Assistant (Former Employee) - Auckland City, Auckland - 29 January 2020

JayJays is a very relaxed but determined atmosphere, always trying to achieve KPI's and being able to work as a team to create a successful workplace.

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Great work

Sales Assistant (Current Employee) - Browns Plains QLD - 21 January 2020

excellent work environment. Great team! Easy to pick up on what needs to be done. Very much you and the customer bonding and getting to know them and what they like and what they are after.

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Productive and fun

Retail Assistant (Current Employee) - Auckland City, Auckland - 12 January 2020

The work day at Jays Jays as a Retail assistant includes Folding clothes Customer service skills Fast-pace environment Busy days Making sales The culture of the place is great

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Great enviroment an exceptional staff

Retail Sales Assistant (Former Employee) - Perth WA - 16 December 2019

Working at jay jays involved a lot of self improvement an self determination, the staff are great an they worked great around my work life. i would recommend all my friends o jay jays

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