Jaycar Electronics Employee Reviews
Found 31 reviews matching the searchSee all 37 reviews
Indeed Featured review
The most useful review selected by Indeed
Tight upper management, ideas/contributions are ignored. Vast majority of processes are outdated and very manual. Minimal reward for above and beyond performances - upper management pocket your hard work without so much as a thank you. Commission is not worth considering. If you want to work in retail technology, pick Harvey norman or JB....dont choose jaycar unless you know the environment at your local store is good. As a whole extremely tight a** to the point theyre shooting themselves in the foot. If you have a good team with you it is enjoyable, but that goes for any job.
Learn a lot, but that depends on the established staff around you.
Management, lack of genuine incentives, outdated processes, generally extremely ltightarse company
Management at Jaycar is one that operates from a time warp. ALL decisions about anything are made from the Sydney head office. Autonomy of management is a foreign entity. Initiative is frowned upon and is seen as a time wasting exercise Lip service to; Customer service, OH&S, staff amenity, comes freely. The only focus and concern is meeting the daily target, even if the customer count is down.
Daily work involves serving customers with technical needs sometimes using your own personal experiences to assist as well as maintain store and stock levels. Personally, have started at Jaycar as a sales assistant and made my way up to store manager so i have seen the full scope at store level. Jaycar has the potential to be a great company but due to management being, tight everyone suffers. The culture is sometimes toxic but depends on your staff and managers. The hardest part of the job is living up to managements expectations as sometimes what they require from you is unrealistic, I am not also saying this because I was not good at what I have done but they really were ridiculous in there KPI's on occasions. Most enjoyable was the new and emerging products which you got to experiment with and learn about.
Upper (area+) management is delusional and numbers focused only, they give the impression that if you dont meet the sales targets your job is on the line. Direct managers are usually very good and co-workers are nice so as long as your own manager isnt getting upper pressure its great. For the skills, knowledge and sales experience we're expected to have you don't get paid like it.
Staff discounts on commonly used electronics
I enjoy the other floor staffs company and helping customers with their need can be satisfying. But the pay is very low and you are expected to work hard for it. I would say it is a good stepping stone if you want to learn electronics and start a retail career. However, upper management expectation are too high considering the pay they give.
Freindly staff on the shop floor
poor pay and management are like headless chooks, training is virtually non existant
Learned a vast array of Knowledge for Payroll processing from start to finish for New Zealand. Provided opportunity to advance knowledge in Australian Payroll fundamentals. Workplace culture is friendly. Depending upon the department your working within you will find that Sales fcfcxxx
while working at Jaycar the typical day started with cleaning the floor than stocking the shelves. what I learned at Jaycar was an attention to detail as some customers would leave items in the store just lying around. my co-workers were the most enjoyable part of the job.
Store level staff are ok to work with but nothing ever changes as far as culture or procedures that are meant to make the workplace smarter. Training is left up to store managers who have no time to train you properly because of their ongoing expectations from Managers. If you want to earn minimum wage with maximum expectation then this is the place for you.
Good staff discounts on most items
New gadgets constantly moving though. They forget we are a hobby electronics store and don't always hire the best staff. Training is alright, with improvements coming. Decent discounts across most products in store, however, branded items are not. Typical retail store, with daily checks to be done, KPI's to be met. The hardest part of the job would be dealing with customers who have no idea what they need and expect us to be mind readers. Customers thinking we are technicians and then losing it when we tell them we cannot help.
Some cool gadgets to use, decent staff discount on most items, relaxed, work can be interesting, seeing projects develop
not many hours, open 7 days a week, No discount on branded items, abusive customers, backwards policies
Polite people were around. No harsh word heard and nobody ever showed any disrespect. The environment was quite friendly and i learnt a lot from my colleagues. The regional manager used to come and he participated in all chores ats he was one of empolyee like us. People used to come were from the electronics domain so they were also the source of learning for us. Manager and especially my assistant manager was a nicest person.
I was hired by Jaycar as extra help over the busy Christmas period and was only ever given a handful of shifts over the course of several months with no real communication as to when and where I would work next. The work itself was rather light and my coworkers were easy to work with but management's lack of shifts meant that I had little money to show for my efforts and I was not given a reference when I was laid off.
Work was easy and enjoyable.
Nothing to show for your efforts
I've never met a single staff member at that company that didn't make me smile. They're mostly all pretty competent at electronics there, mostly all good salespersons. The store managers are, for every one I've met, amazing and giving people. Happy to drop what they're doing with a smile and put your concerns first. The management above store level is, almost without fail, abhorrent. Pretty much all of them are sycophantic sadists.
If you are interested in learning about electronics or have a project you wish to complete, Jaycar can help to acheive that as we sell loads of specific parts. a typical day at work will involve opening up the store, marking off stock and putting them away, answering phone calls and physically assisting customers with their queries and general assistance such as cutting wire, and helping with school or uni related projects. I have learned quite a fair bit working in this industry, I had no prior knowledge of soldering, or resistors, or capacitors, or solar panels etc. The hardest part of the job would be remembering all the technicalities, there are still things i need to learn and every time i come to work, i learn something new. The most enjoyable part of the day is when the shop is closing and we have reached target for that day it feels like we have achieved goal. and I get to go home and relax.
Christmas work party cruise
Early morning starts
Highly overworked and not properly compensated, expected to perform long hours and often without correct breaks. Learnt many technical things while working there, however nothing a quick internet search wouldn't have told me. Management are a "Boys Club" often sexist. Co-workers were a variety of highly skilled and complete morons, neither particularly socially adept. A few workers were great but often leave quickly. Hardest part of the job was dealing with overly technical questions as though we were expected have a degree in electronics and be working as electrical technicians or engineers. Most enjoyable part was having a sense of accomplishment when you were able to help a client with their project and they brought photos or videos of what they had constructed.
Heavy staff discount
Joined Jaycar after high school without much customer service experience but my team were very helpful and have since managed to get me up to speed. There's always something to do in a Jaycar store, whilst the job is generally relaxing, the tasks are non stop. The staff are truly excellent, we even meet up outside of work. On the other hand, there's always tough customers who will throw you off with a weird question and the pay isn't great for all the assumed knowledge, technical advice and occasional observations of customers various projects. Most of the staff have an engineering degree and it comes in handy on a daily basis.
Excellent work environment, great staff, interesting things to learn all the time
huge amount of assumed knowledge required, pay isn't that great, occassionaly customer with a random question