JB Hi-Fi
4.0 out of 5 stars.
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JB Hi-Fi Careers and Employment

About the company

  • Company size
    5,001 to 10,000
  • Revenue
    $1.5bn to $7bn (AUD)
  • Industry
    Retail & Wholesale
  • Headquarters
    Abbotsford Victoria, Aust...
  • Link
    JB Hi-Fi website
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68 jobs

Rating overview

Rating is calculated based on 276 reviews and is evolving.



Salesperson in Chadstone VIC
on 8 July 2022
Great job for a uni student
Depending on the store, the culture can be great or toxic. Management shouldn’t have favourites but be supportive of everyone and have your back. Have a manager that is fair and understanding.
Merchandising in Western Australia
on 11 August 2022
Typical job.
Started out great working there until management had favourites and a little group started to form. if you weren't in that group then you were just cast out. Don't treat people with disabilities very well. Just go to work, do your job, get pair and don't expect much back.
Sales Coordinator in Sydney NSW
on 5 July 2022
Real great place to work with some hard expectations
Overall really fun place to work at ! Youll meet so many inclusive and diverse personalities in your journey here and create friends for life. Pay is alright, some roles definitely deserve more pay and recognition for the expected work that is needed to be performed. Commission structure is real generous and works well. KPIs are definitely able to be achieved. JB is built on the salespeople and their personalities who create their own business. The training techniques encouraged can be different from every person and if theres drive can be successful.Management overall are really great. There has been news of some stores that have a “boys club” culture and there definitely still are however they are and will be rooted out. Management teams definitely are there to look after you and do their best by it. Area Managers can be good, but there can never be an excuse on why you cant get a customer over the line for a KPI which feels disheartening considering they were once store workers.
JB-HI-FI Salesperson in Canberra ACT
on 25 June 2022
Stressful and full of lies
I was never properly trained during my time there, never considered my previous experience in other roles they only gave me salesperson because they were extremely short staffed and even though I practically begged for a merch or storeroom role because it was better suited for me they never considered it because once you're a salesperson (even though you never wanted it) you'll never get out of it, they will continue to make promises about how you'll get full-time and how "things will definitely change" they never do.
Sales Assistant in Launceston TAS
on 17 June 2022
Great place to work! Great atmosphere!
Jb is a great place to work with great commission if you work in sales and awesome discounts on all products. I dont have any faults im just trying to fill the word count.

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Questions and answers

People have asked 57 questions about working at JB Hi-Fi. See the answers, explore popular topics and discover unique insights from JB Hi-Fi employees.

See questions about:

  • Hiring Age
  • Benefits
  • Hiring Process
  • Interviews
  • Working Culture
  • Dress Code
  • Working Environment
  • Working Hours
  • Job Opportunities
  • Part Time Jobs
  • Salaries

Interview insights

Insights from 194 Indeed users who have interviewed with JB Hi-Fi within the last 5 years.

Favourable experience
Interview is easy
Process takes about a week

Interview Questions

For my interview it was a group interview and they went around the room and asked questions like, If you were down in your sales how would you try to sell a certain item for the week? , how would you handle a challenging customer? and they made us chat to each other to see how we would work as a team. How do you handle feedback. whether it be good or bad.

Shared on 13 June 2022

Customer service, How do you handle upset customers

Shared on 14 October 2018

I personally did a group interview. The three questions they asked everyone was 1. whats your name 2. something about yourself and 3. the last thing you bought at JB. They also do group activities to test how you work in a team. In one activity they give you a sheet with a table of pictures, you have to 'sell' to a manager an item of your choosing (you have a few options - TV, Phone, Laptop, Xbox) and sell them extra's that you think they might need. This helps them see how good you are of a salesman and if you would fit on the sales floor, the items help them choose what section you would be placed in. they also have breaks between activities to see how well you interact with others. I'm not sure if they'd do this with every interview, but it was my experience. Hope this helps

Shared on 14 January 2018

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