JB Hi-Fi
3.9 out of 5 stars.
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JB Hi-Fi Employee Reviews

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Australia302 reviews

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3.9Work–Life Balance

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overall alright place to work

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they offer pretty good discount across their products, but workplace can be a bit competitive as salary will increased based on performance (i.e commission)
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Social and interesting

If your tech driven it’s a great place to work. Can have to mush pressure on pushing extra care and attachments, which at time felt unethical/unnecessary for certain customers
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JB Hi-Fi insights

Based on 15 survey responses
Areas for improvement
  • Ability to meet personal goals
  • Sense of belonging
  • Support from manager

Great coworkers, bad management

Coworkers are great except the ones that have been working there too long.Management do play favourites.Great employee discounts. Can get really really busy which can be a negative.
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Yeah nah no more retail for me

No care for staff mental well being and basically like being in high school again. Better retail jobs out there or maybe just do anything else but there
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I thought it was really hard but I had a lot of fun working there, I always had an interest in electronics and video games so I found it more at home working there


Fun environment


Work hours can be all over the place
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it is a good working place. good work environment. although can be hard to build up on careers when in the team. management is okay. lots of things to learn
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Not bad

I enjoyed working here. Had a good team and I really liked the environment. Most of the customers were okay however had a few grumpy ones from time to time
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Amazing staff, friendly work environment

I loved working here, the staff are so friendly and I really loved coming to work. You can wear whatever, communication is great, and they will care about you
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Decent work but poor management

Worked here for a year in 2022. Had decent work hours until they were suddenly cut at the start of this year. As someone in Operations, I was dealing with all things deliveries, receiving stock and dealing with bringing customers their oversized products. I was working the most out of my team and it was not divided up equally. I would be left alone at least an hour after everyone else due to poor rostering. It was decent pay and benefits as a casual worker
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Great workplace

Really fun and engaging workplace, KPI’s are constantly changing and can seem a bit ridiculous at times. Generous pay and commission structure is well applied.
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Fun and productive

The work at jb hi fi was hit and miss with some days being better than others. Staff discount is really good but the pay for warehouse workers could be better.
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Bit boring really

Working at JB Hi-Fi was a rather underwhelming experience for me. The primary task of putting CDs on shelves proved to be monotonous and lacked any real challenge. The work environment felt dry and unexciting, leaving me longing for more engaging tasks. While I appreciate the importance of organizing merchandise, the repetitive nature of the job left me feeling unfulfilled. Overall, my time at JB Hi-Fi was characterized by a lack of stimulation and a sense of boredom, making it a less than satisfying experience for me.


Staff discount


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not bad not good, averagr

depends, if you like being micromanaged join but if not then i would recommend you not to apply, Kpi is important and if you dont hit sale targets you might lose ur job
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Over worked and under paid.

Despite working at least as hard as anyone in the store and having many responsibilities. The store room is the lowest paid part of the store, commissions are available to sales people who if they aren't dealing with customers spend much of their time just standing around chatting. Where as there is always something that needs doing in the storeroom, if you're not dealing with customers or couriers there are always many tasks which need attending to but you have no opportunity to earn a comparable amount to a sales person on the floor. The store room should be compensated with a higher hourly rate but they pay you minimum wage and and you're classified as a sales assistant despite really being a store person.
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Pretty fun but sometimes

Work is usually pretty repetitive everyday. KPIs vary day to day as well but very achievable. There is a learning curve to it but once you get it you'll be sweet. Work culture can also vary store to store but in my experience it is pretty good! Discounts are really good as well!




Long hours and short breaks
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Great coworkers = great time. Commissions are super generous

As a casual, enjoyed my time. Shifts are offered on a performance based basis, so if you can excel at sales they'll give you more shifts. Commissions are generous, no specific targets to reach, as they are instead sale by sale paid weekly with your payslip. Commissions are also performance based and each product has its own margin. If you have good coworkers you'll enjoy your time and end up pocketing good money. It's a good idea to apply during Christmas casual hiring period, as they'll keep you if you're good.


Good environment, good staff discount, flexibility for casuals, easy to do, not so strict management usually


Targets can be a bit unrealistic sometimes and things out of your control will affect your stats.
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Fun for young people

Great for the social culture and if you’re interested in electronics. Not a good place for growth. Definitely recommend to those who are wanting a casual job
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super easy job

super easy job, but your enjoyment in the role relies heavily on management which changes regularly. Some managers can be really strict and angry about KPIs and others are very understanding.
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Great work environment supportive managers

Great place to work overallVery understanding managers and are willing to put the extra mile for your well-beingWork environment is great and never is a full day
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bad management but great staff

Management are poorly trained and often unprofessional. I wouldn't make a career of this job but a fun place to work as a part-time job. Pay is sub-par.
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Good work place but stressful

Management is pretty good, but they hire too many staff during the holidays and expect you to work way too many hours and then turn around and give you one shift a week after the Christmas season, because they don't have the hours to give.


Staff Discount


Hours aren't stable, easily replaceable.
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Overall rating

Based on 326 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
4.1 out of 5 stars for Culture

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