JB Hi-Fi Pay & Benefits reviews
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Good work place, many roles underpaid and staff undervalued
Salesperson (Former Employee) - Western Australia - 10 January 2023
Indeed Featured review
The most useful review selected by IndeedI’ve worked here for close to 15 years. The culture and attitude has improved a lot over the years. Currently I would say the biggest issue is the compensation for just about any role other than sales. I was lucky enough to be earning commission for many years. I would say that the merchandising, operations, and management team are all underpaid. This is more painfully obvious now that the company is turning over profit hand over fist, and not being quiet about it. In the meantime they’re worrying a lot about “culture”, when I think the biggest issue is trying to retain the best staff by offering something above minimum wage. Pay more and that will fix the culture.
Pros
Good team, fun workplace, excellent staff pricing
Cons
Low pay for non commission roles, burnout from the best underpaid under appreciated staff
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Rewarding workplace
Salesperson (Current Employee) - Robina QLD - 1 January 2023
The pay is great since there is commission as well, so the better you do and harder you try the more you are compensated. Like with any retail job it can be very boring overtime and some customers can make your experience really bad. It also depends on your managers wether your experience will be great or not, however, for the most part the manager at Jb are very great and support you in any way they can
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JB Hi-Fi insights
What people like
- Inclusive work environment
- Time and location flexibility
Areas for improvement
- Ability to meet personal goals
- Overall satisfaction
- Support from manager
Great Workplace - Sales Person
tech products to the customers (Current Employee) - PENRITH - 23 May 2022
JB HI-FI is a retail store that provides a variety of tech products to the customers my tasks within the workplace as a salesperson; • Met the assigned budget sales revenue per week • Quickly adapted to a fast-paced, multi-faceted environment• Rapidly learnt a broad range of tech products & demonstrated features/benefits to sell• Required to multi-task to efficiently keep up with the customer demand in a post covid and Christmas rush period • Answering Phone calls • Stocktake Management is really good, they have weekly meetings to discuss what you need to work on and what you are doing good at. workplace culture is amazing! Everyone is nice and works well together. The con is, not enough hours for casual workers
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Good benefits, not so great culture and lacking in organisation.
Storeperson (Former Employee) - Perth WA - 5 March 2022
While I don't believe my experience is in any way universal, I found my time at JB Hi-Fi to be severely disappointing. Great benefits and a lot of awesome people you work with. But there was a constant passive-aggressive culture there, largely over the radio system, that while I never was on the receiving end of, ended up being distracting and morale lowering. My main issue, however, was a lack of proper, comprehensive training for my role. Which often left me with inadequate knowledge to properly do my job. While many were helpful, I asked numerous times for proper training only to never get it. With already shaky casual job security, I believe this lack of training led to me falling out of favour in terms of shifts when the store wasn't in a busy period.
Pros
Great benefits and discounts, free snacks in busy periods, many great co-workers.
Cons
Shaky job security for casuals, lack of practical training, passive-aggressive culture.
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Good place to work as a uni student, as well as a good place to understand sales
Retail Sales Assistant (Current Employee) - Sydney NSW - 15 February 2022
JB Hi-Fi, is a good uni student job, where you are able to learn the key skills for sales, teamwork and merchandising correctly. However, this job does become laborious and repetitive during work, as you approach customers, go through the sales process which has been taught during coaching, and then you proceed to use these strategies within sales pitches to customers. However, if you do underperform on a weekly basis, your performance is criticised harshly and they make plans to make you perform better. Overall this is a job, where you as the sales person, have to be able to overcome rejection and objection from customers and management. If you are able to overcome such obstacles this will allow for you to benefit from this job regarding both salary and commission rewards.
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Play full place with good vibes
Retail Assistant (Former Employee) - Miranda NSW - 12 February 2022
Great bunch of people good environment great atmosphere and always there for the customers jb are There for the people nd there staff would love to return again one day
Pros
2 10min breaks 1/2 lunch break
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Great place to work at and with great people
Media Advisor (Former Employee) - Tuggerah NSW - 8 March 2021
Pretty epic place great team members to work with very chill east to fit in pay was great hours were reasonable with lunch breaks and management were very helpful
Pros
Staff discounts
Cons
Karens
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Great benefits, stale workplace
Salesperson (Former Employee) - Penrith NSW - 18 June 2020
After a while, the workplace becomes a bit repetitive. If management doesn't personally like you, they will police you harder than other people. The benefits of the staff discounts are amazing however.
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Not a bad place to start off your working life
Sales Assistant (Former Employee) - Knoxfield VIC - 2 March 2020
Jb hifi is a good place to start your working life since it's quite easy to get into but the salary just didn't cut it for me, job security is pretty great if your happy with an average pay.
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Low pay that's unsustainable
Sales Consultant (Former Employee) - Sydney NSW - 18 January 2020
They expect you to be an expert at tech stuff and high pressure performance but don't pay you to be that. Always threaten to be managed out if you don't hit a predicted sales target. No pay review for time spent in the company!
It's not worth moving up into the company as you will only be working your way into a regular wage.
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Jobs at JB Hi-Fi
great workplace
Media Advisor (software) (Former Employee) - Fountain Gate VIC - 4 May 2019
really good workplace management
all team members are great and get all along well and really accepting
great team benefits and place for advancement
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Laughably bad
Department Manager - Television and Entertainment (Former Employee) - Browns Plains QLD - 21 March 2019
My years at JB HIFI were among some of the worst of my working life. No leadership. No training. Job culture is fine because the people you're working with are usually pretty solid folk. JB works on an incredibly tedious budget system that essentially means you need to be doing upwards of 10% more sales than last year - the issue being that foot traffic in most store is down 20-30%. So to keep your job you're required to somehow sells thousands of dollars of stock to customers who do not exist. I mustve seen 20-30 people come and go in my time with the company, simply because the company refuses to see that retail as whole, in on the brink of collapse.
Pros
no uniform, good culture in store
Cons
woeful management across the board
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Ambiente di lavoro solare
Responsabile reparto Cmputers Tablet e TV (Former Employee) - New South Wales - 1 October 2018
Esperienza ottima per una crescita professionale.
MI occupavo di accompagnare il cliente all acquisto di prodotti tecnologici che più facevano al caso.
Pros
Buono stipendio
Cons
Monotonia
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Great team culture and fun place to work
Communications Sales Person (Current Employee) - Melbourne VIC - 26 March 2018
Retail can really be a painful job, however JB HiFi is a fun place to work, with great opportunity to make good commission if you work hard. Casual and laid back with no strict formalities.
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Fun, friendly atmosphere to work in
Office Administrator (Current Employee) - Cairns QLD - 18 December 2017
I love my job and all the staff at JBHifi. I enjoy going in to work everyday and look forward to it.
My job as an admin is very demanding and requires good time management.
JB as a company are great to work for.
Pros
Staff discount
Cons
Not enough hours
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Fun place to work, great people
Media Assistant (Former Employee) - Australia - 2 November 2017
I was only at JB over Christmas, and whilst that was a short period of time the employees were welcoming and hard working. We had a few tough days but that was just from sheer volume of traffic through the store, it was a lot of fun working with them though!
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A great place for a balanced life
Counter Sales, Games, Music, DVD's (Former Employee) - Gold Coast QLD - 1 November 2017
I loved working at JB Hifi, it was always fun, the people who work there are great, and the benefits are unreal! The only major let down for me was a lack of opportunity to advance or to get further. They tended to bring people in from other stores to fill roles, rather than giving the opportunity to people already within the store.
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Australias Best Retail Industry also has the best work environment
Financial Admin Assistant (Former Employee) - Melbourne - 30 September 2017
I love working at JBHIFI as i ranked it the best place I have ever worked in my entire life. The salary was great and work working life balance was excellent.
Pros
free accessories, great working hours, Friendly Manager
Cons
Invoicing Issues
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easy going
Sales Assistant (Former Employee) - Port Macquarie NSW - 5 September 2017
easy going environment
easy going people
short hours and not much working, spent most my time re arranging shelves and sweeping floors.
staff discounts were good also
Pros
discounts
Cons
boring not much work
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great environment and learning avenue
Retail Sales Assistant (Current Employee) - Merrylands NSW - 14 August 2017
worked here for almost 5 years now and have learnt so much about the retail industry and sales.
I've done counter sales, merchandising and admin work and would highly recommend all of the above.
salary is good and perks are great.
great culture and environment.
Met lifelong friends throughout my years working at JB
Pros
perks! discounts on all items
Cons
long hours, loud atmosphere, stressful at times.
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Fun place to work
Counter sales (Former Employee) - Melbourne VIC - 4 August 2017
You get to work with like minded people in a decent environment. Pay is decent and the clientele is usually pretty friendly. Staff discounts very worthwhile.
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Ask a question about working or interviewing at JB Hi-Fi. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.9 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
4.0 out of 5 stars for Culture
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