Just Better Care
3.3 out of 5 stars.
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Just Better Care Careers and Employment

About the company

  • CEO
    Alison Chandler
    approve of Alison Chandler's performance
  • Company size
    1001 to 5,000
  • Industry
  • Headquarters
    Suite A, Level 3, 43-45 East Esplanade Manly, NSW, 2095
  • Link
    Just Better Care website
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Personal Care & Home Health

32 jobs


Salary estimated from 483 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 83 reviews and is evolving.



Community Support Worker in Just Better Care Brisbane North & CBD
on 30 May 2022
On the decline - Communication/Customer service
Had joined this company with high hopes, as I had similar views with their mission statement and company culture. Regrettably in recent times things have changed, more so in the last 2 years as feedback from customers I work with seem to have experience the same things. Primarily rostering and communication issues - i.e. lack of updating customers with recent changes (big problem), telling the customers what they want to do rather than listening to what the customer wants, unfulfilled commitments, leaving customers I work with, with an ever-increasing frustration, leaving them no choice but to migrate elsewhere. This is very unfortunate... Also believe the customers have also suffered due to rapid expansion; and lack of staff and or quality staff to cater accordingly as a result.
Disability Support Worker in Blue Mountains NSW
on 31 May 2022
Just Better Care : Blue Mts : good to work for on the whole
Just Better Care were good to work for. They treat their staff fairly and you have alot of autonomy. The only thing really is that at the time I worked for them they did not pay petrol so you had to claim back on tax.
Home Care Worker in Sydney NSW
on 24 May 2022
Fun workplace
It is a fun place to work with. Nice people. nice environment. complete package in terms of work. understanding workplace.. Nice management and workmates
Disability Support Worker in Brisbane QLD
on 8 March 2022
It’s a great place to work for, great staff . I’m grateful to have met all of them. It’s just that I couldn’t manage I had family issues as I said just better care is great place to for
Administration Officer in Wagga Wagga NSW
on 26 February 2022
Wagga office is very small and a relaxed environment
I really enjoyed working at JBC the management are friendly and very supportive. Head office is in based in Sydney but had monthly zoom meetings and they would come down on a regular basis to meet with the team.

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Questions and answers

People have asked 27 questions about working at Just Better Care. See the answers, explore popular topics and discover unique insights from Just Better Care employees.

See questions about:

  • Working Culture
  • Benefits
  • Interviews
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  • Dress Code
  • Hiring Process
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  • Background Check
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Interview insights

Insights from 104 Indeed users who have interviewed with Just Better Care within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview Questions

Questions to gauge previous experience, knowledge and expertise on the area you'll be working in whether it is with clients or in the office. Every franchise definitely likes to hear about your attitude towards work and understanding of what is required to work successfully as part of a team. Culture surveys are also conducted for office roles.

Shared on 29 October 2018

It is easy to get a job at JBC, as they are constantly short staffed, and support workers leave to better companies. I was asked a few questions in the office, then offered the job 20 mins later after referee check.

Shared on 24 July 2018

- they ask what area you live in as they do not like to hire outside of the area - your experience (you dont have to have much)

Shared on 28 September 2017

Common questions about Just Better Care

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