3.5 out of 5 stars.
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Just Better Care Careers and Employment

About the company

  • CEO
    Alison Chandler
    58%
    approve of Alison Chandler's performance
  • Company size
    1001 to 5,000
  • Industry
    Healthcare
  • Headquarters
    Suite A, Level 3, 43-45 E...
  • Link
    Just Better Care website

Our vision

To serve more people in more communities by being the largest and best in-home support franchise in Australia.

Our purpose

To consistently provide Just Better Care to every one of our customers by empowering them to choose what they believe helps them to live as independently as they can, for as long as possible.

Our values

- Each person is an individual with choice and control over their life

- No-one is defined by the support or services they receive

- All people deserve to be t...

Our vision

To serve more people in more communities by being the largest and best in-home support franchise in Australia.

Our purpose

To consistently provide Just Better Care to every one of our customers by empowering them to choose what they believe helps them to live as independently as they can, for as long as possible.

Our values

- Each person is an individual with choice and control over their life

- No-one is defined by the support or services they receive

- All people deserve to be treated with dignity and respect

- Community care is a respected and skilled vocation

- Our society is inclusive and everybody matters

Our network

In 2013, Caring Brands International was developed and launched as a future-facing healthcare enterprise to address the global shift that has begun. The first acquisition in September 2013 under the enterprise umbrella was Bluebird Care in the UK and the Republic of Ireland. In September 2014, Just Better Care, operating in Australia joined the family of care franchise brands under Caring Brands International.

Today, there are three market-leading franchise care brands with more than 300 franchise owners operating 530 locations in seven countries. Together they provide service to over 200,000 people annually and generate nearly a billion dollars U.S. in combined system-wide sales.

Based in the continental U.S., Interim HealthCare Inc., founded in 1966, is a leading national franchisor of home care, hospice and healthcare staffing. Franchisees employ nurses, therapists, aides, companions and other healthcare professionals who provide 25 million hours of home care service to 190,000 people each year, meeting a variety of home health, senior care, hospice, palliative care, pediatric care and healthcare staffing needs.

Founded in 2004, Bluebird Care has more than 180 franchise locations operated by over 150 franchisees and provides non-medical care services in England, Wales, Scotland, Northern Ireland and the Republic of Ireland. Bluebird Care is headquartered in Petersfield, Hampshire, England. Bluebird Care provides over 4.5 million care visits at home every year which translates to 12,500 care visits to over 6,300 customers each day.

Just Better Care, founded in 2005, is based in Manly, New South Wales, Australia and is a well-known franchisor of in-home non-medical and medical care services throughout Australia. The company has one corporate operation and over 40 independently owned and franchised operations across Australia, including in New South Wales, the ACT, Victoria, Queensland, Western Australia and Tasmania.

Learn more

Jobs

We were not able to detect your location. You can browse through all 41 jobs Just Better Care has to offer

slide1 of 6
Part-time, Casual
Community Support Worker - Disability & Aged Care

Hornsby NSW

Easily apply to this job

30+ days ago

View job
In-Home Care - Support Worker (Aged Care)

Greater Adelaide SA

10 hours ago

View job
Expression of Interest - Support Worker

Newcastle NSW

30+ days ago

View job
Casual
Disability & Aged Care - Support Workers

Townsville QLD

$30.61 - $55.10 an hour
Easily apply to this job
Urgently hiring

30+ days ago

View job

Browse jobs by job title

Support Worker

21 jobs

Rating overview

Rating is calculated based on 100 reviews and is evolving.

3.52 out of 5 stars.20193.60 out of 5 stars.20203.17 out of 5 stars.20214.00 out of 5 stars.20224.50 out of 5 stars.2023

Reviews

Community Support Worker in Brisbane QLD
on 19 June 2023
Flexible work place, poor communication
JBC is a great place to work if you're looking for a flexible role. You have the choice to pick up as much or as little shifts as you like, and can choose to set regular shifts while picking up extra ones if you choose. Only problems are the poor communciation between the office staff and support workers, which they are trying to fix by adding extra roles. Pay is also average.
PERSONAL CARE WORKER in Sunshine Coast QLD
on 28 November 2023
Didn't care about clients at all
JBC was not a great company to work for - they are the only company I know that pays no travel time or kms traveled. They also showed little care for their clients - sometimes not even knowing when the client was in hospital. They were all about chasing new clients
Community Support Worker in Victoria
on 25 September 2023
Great, I feel like a team member.
What is the best part of working at the company?Very caring and supportive. Payed weekly. Very happy.What is the most stressful part about working at the company?Nothing stressful, I enjoy my role.What is the work environment and culture like at the company?Very friendly and supportive co ordinators.What is a typical day like for you at the company?Use the appropriate to log in, do my ...
Community Support Worker in Gosford Central Coast NSW
on 20 September 2023
Great company to work for
Great company to work for supporting elderly and disabled clients in the community. A great team who cares about their clients. Very flexible work and a supportive team.
Lifestyle Support worker in Cairns QLD
on 2 August 2023
Great clients and team environment with the people you work with. However the pay rate and management definitely need to be revisited and reviewed.
most enjoyable part - The clientsGreat clients and team environment with the people you work with. However the pay rate and management definitely need to be revisited and reviewed.

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Help fellow job seekers by sharing your unique experience.

Questions and answers

People have asked 39 questions about working at Just Better Care. See the answers, explore popular topics and discover unique insights from Just Better Care employees.

Popular questions

See questions about:

  • Working Culture
  • Interviews
  • Working Environment
  • Benefits
  • Hiring Process
  • Working Hours
  • Dress Code
  • Salaries
  • Work from Home
  • Background Check
  • Company Future
  • Part Time Jobs
  • Promotion
  • Work Life Balance

Interview insights

Insights from 120 Indeed users who have interviewed with Just Better Care within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview Questions

Experience and a scenario. Very relaxed atmosphere.

Experience and a scenario. Ver...

Shared on 22 November 2023

About safety rules and About the peoples Im going to be working with

About safety rules and About t...

Shared on 20 April 2023

Questions to gauge previous experience, knowledge and expertise on the area you'll be working in whether it is with clients or in the office. Every franchise definitely likes to hear about your attitude towards work and understanding of what is required to work successfully as part of a team. Culture surveys are also conducted for office roles.

Questions to gauge previous ex...

Shared on 29 October 2018

Common questions about Just Better Care

Working at Just Better Care

  • Support Worker3.8 out of 5 stars.
  • Care Worker3.3 out of 5 stars.
  • Disability Support Worker4.5 out of 5 stars.
  • Community Care Worker3.5 out of 5 stars.
  • Personal Care Assistant2.3 out of 5 stars.
  • Caregiver2.7 out of 5 stars.

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