3.5 out of 5 stars.
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KFC Employee Reviews

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Australia3,272 reviews

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3.3Work–Life Balance

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Great for a first job

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The typical fast food experience. Learn good skills in food safety, hygiene, team skills, communication, cleaning, customer service (if you get cross-trained). I personally left because of personal reasons but is a good work culture as long as you do your job. Award pay and good growth opportunity if you have the leadership skills. 20% discount on food is good if you like it.
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Enjoyable, engaging

Good staff with engaging work environment. Provided me a good foundation on how to work in hospitality with management that cared about the progression of your skill. Would recommend.
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Decent first job

Pretty good first job, training was smooth and coworkers were accomodating and understanding during training. Once you get the hang of it, the job becomes pretty easy and doesnt require much thought or effort.
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it was alr, good start for a first job cause it drills in the dreaded reality of the workforce into u, but wouldnt stay for a long time, managers get mad when you dont do overtime
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fine first job with decent pay - closing shifts can be hard work as you clean for several hours, some managers are good some are not so good, people i worked with were great
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KFC insights

Based on 217 survey responses
Areas for improvement
  • General feeling of work happiness
  • Sense of belonging
  • Energising work tasks

Productive work place

It is a good place to work as long as there are enough people on, when it’s understaffed it can be very stressful you find yourself doing the job of several people, and the pay is not worth it most of the time customers are okay but really depends on where you work, and if they are understanding of yous doing your best while understaffed
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Good first job

Good first job for students. Can be stressful at times during peak hours with yelling. Decent job that is offers flexibility with shifts for casual workers.
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Didn’t enjoy

Rude staff, bad management, got made fun of by other staff members when I first began, managers are stingy with shifts and have favourites who they give most shifts too. Would avoid
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Poor Work Environment

Staff were undertrained, management had clear favourites so would be favoured for shifts and rewards. Rewards were minimal. It was not a great environment, with staff constantly yelling and little communication
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its ok job is what i expected get snells after work but thats normal overall cool especially if you have a chill manager and coworkers pay is aight too
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Working for kfc felt more like going back to school than an actual workplace, at first it was the customers that were the issue but overtime it quickly became coworkers.
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i enjoyed my time there, but it was hard at first. but as time goes on you start to understand how it works. the best part was interacting with the public and finding new friends
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Just NO!

I understand that many young people work here to start off being employed, but only work if you have literally no other choice. It is a demanding job with annoying, entitled, impatient customers and the entire restaurant from kitchen to dining area is extremely dirty.
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Not fun but puts money in your pocket

I don't love it but I don't hate it the people are great the managers are patient. Quite a welcoming environment, induction process went extremely smooth.
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Greasy and tiring. Minimum pay for a high labour inducing job. Managers are often rude. Make sure you know youre work rights before working here so you can be assertive about them
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Good workplace for students as casuals

It was a good work place to work as students because they are more flexible in their shifts and can be changed according to your schedule. I would say the only part that was a bit difficult was the dealings with customers as they can get very furious about the wait time.
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good people not glamours work

. The workload is undeniably heavy, and the limited number of hands on deck means that tasks are often shouldered by a few individuals, leading to heightened stress levels and a tangible sense of fatigue. The strain is not only on the personal well-being of the cooks but also on the overall efficiency of the kitchen. Maintaining the high standards set by KFC becomes a delicate balancing act, where speed and precision are compromised. Addressing the issue of understaffing is crucial to alleviate the strain on the kitchen team, fostering a more sustainable and effective work environment.
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Fun workplace

Chill and fun to work for, managers were relaxed and flexible shifts. Free food, proper training, and discounts. Opportunities to ascend and other trainings.
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Good hours and good team

The store was a great culture fit for me, the hours were flexible and the team members and managers were great people to work with. I work as a team member my role is to prepare and make food for the customers. A difficult part about the job is dealing with rude customers.
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KFC is quite a normal fast food chain. can be long hours in stressful situations with rude costumers but management and employee supported is quite good and accessible.


good management


long hours, stressful enviroment
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i loved working here. great experience would definitely work there again. The staff are always welcoming and sweet. always welcoming to help out and you feel closer with staff at kfc than other places i have worked at.


kind and welcoming managers


got very busy and stressful because of the area the store was based in
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Overall rating

Based on 34,341 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture

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