3.4 out of 5 stars.
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Kmart Employee Reviews

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3.4Work–Life Balance

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Treated really well

Indeed Featured review

The most useful review selected by Indeed
As I’m working my current job, I’m realising I was treated really well at Kmart. Managers were always looking out for us. They were always chill and friendly. I had a great time working there. Only thing was my lack of shifts or inconsistent shifts but that was expected as a casual worker.
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Amazing management

Great team to work at!! i worked in Rhodes Kmart and they are all amazing. Management was ok. Always taking care of her staff. I had a great time working there
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Kmart insights

Based on 65 survey responses
Areas for improvement
  • Energising work tasks
  • Sense of belonging
  • Support from manager


loved the workplace management got abit bad as time went on, but overall was good made good friends and enjoyed helping customers, got good shifts....
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Great Place to Work!

Kmart is full of wonderful staff that make you want to come into work, lots of new opportunities. After lots of hard work I’m very happy how far I’ve came, Kmart rewards hard work!
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A good first job

Enjoyed my time working there, but Kmart could improve by doing more one on one training prior to being thrown in the deep end. The online modules do not cover how to operate at the register by instruction. Overall, no complaints.
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Good for a first job

Kmart was my first job and it wasn't horrible, some managers were really rude and others were lovely. Overall it is really good to start off as you get trained for basic service every few months but if you want to get trained in a new area good luck!
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What is the best part of working at the company?10 years ago I went from a retail assistant to duty manager in the space of 18 months. It was the best entry level management role I could have asked for at the age of 20.What is the most stressful part about working at the company?Fast paced, low value items. High theft but low risk environment.What is the work environment and culture like at the company?Mixed depending on which department and experience level of each manager.What is a typical day like for you at the company?Fast paced, high intensity retail trading.
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They do not train you before throwing you in the deep end

Working at Kmart has been the most stressful work experience I have had to this day. They expect you to do more than what you are trained for; which speaks volumes noting as I was barely trained for my role (they couldn't spend time on training staff due to being understaffed - and you wonder why the turnover is so high). If you are going into it as your first job, I would recommend having a good recovery plan post-shift as they will throw you in the deep end and give you negative feedback while you drown.
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Productive and fun

highly reccomend as a first job and especially for students. You may not get many hours and only like 5 - 6 per week but other than that pretty good. :)
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Good place to work at for students. Teaches you basic manners and how to interact with people of all languages and cultures.
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Productive and fun place to work

Very cool people and environment to work in. Tasks are fairly mundane but as expected with a retail job. Management is supportive and very open to conversations.
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Fun retail job

Enjoyed my time working for Kmart. Fun environment and ultimately not super high pressure. Bad customers were the worst part, but you get that in any retail job.
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Making Friends, Fun and Stressful

I’ve been at Kmart for six years and it’s been quite an experience. It’s been both a fun and stressful place to work. I’ve made so many friends and meet so many fun customers. However when you are a front end supervisor, they expect you to give the same experience to the customers whenever there are manned checkouts or just by yourself on self service with no checkouts opened. Your hard work can other be recognise or not it really depends who the manager is. It is a good place to start your working career off and I would recommend for people who want a challenge!
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Kinda Sucked

High expectations that can't be reached. Unless you're liked by the managers, and put every part of your soul into the work, you'll get work. Not a great place.
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Productive and busy workplace

A good workplace for a first job. Pay was good for retail. The workplace can get very busy and be stressful at times, however the managers were nice and willing to help.
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Pretty good first job

Started when I was 15 good job to start retail experience, although sometimes got the rude customer it’s was still a good environment. Majority of the management was quite good.
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really good workplace

They give you heaps of incentives to work and make sales, such as prizes and lucky dips for doing good work. Most roles are fairly easy and good, except door which is easy but pretty boring
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decent place

My time at Kmart was short but sweet. The team was friendly, and the focus on customer service was impressive. I appreciated the flexibility and opportunities for growth. Overall, a positive experience!
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Fun and Convenient

I will say, the flexibility of working in a large store is great. You can pick up and cover shifts easily and it is never a big deal if you have to cancel a shift (depending on the ops manager).The pay is good for the work however, the middle and upper management are largely useless and rely on the lower level employees to do everything, can generally rely on them but only for the bare minimum. Otherwise good job
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Great casual job

Fantastic experience while studying. The team was wonderful to work with. Reasonable pay and flexible working schedule. There was a variety of different roles available.
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Fine place to work.

It was okay. Nothing special -- pay was reasonable for what it was. The work required wasn't overly taxing and i think that overall i had a fine time.
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Overall rating

Based on 20,751 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.2 out of 5 stars for Culture

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