4 Stars Before, 1 Star Now.
Retail Assistant (Former Employee) – Hurstville Westfield NSW – 19 February 2019
Working at this store was a great pleasure for many years, as it teaches you a lot about retail on a broad scale and how a large retail store runs. Managers treated you with respect and were thankful for your hard work and commitment to the store.
The staff are lovely and helpful people, some of the best people I've come across in the workplace. Management at the time was also great for many years.
However, in recent times, the store has brought in new strict procedures and a new management team. This has made the store a horrible place to work in, if you are a full-time or part time employee.
Management will treat you unfairly, over not reaching almost impossible goals set by higher ups in the company, over how much stock needs to be put out in small amounts of time. And if it does not get done, you will be told its not good enough and you will need to work harder.
The current management team for this store are heartless, mean and cruel in the way they talk to their staff. This needs to be addressed by higher ups, as staff members are constantly bullied and intimidated on a mental level.
The staff deserve much better for their hard work, commitment and positive attitude to this store, as its success has been driven by their friendly and hardworking attitude.