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KONE Employee Reviews

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Australia18 reviews
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4.0
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High paced workplace with ability to work in different areas from servicing and fault finding to installing new or upgrading existing equipment to obtain various skills
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5.0
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i worked overseas in Australia for kone some of the management team were good some were really bad work life balance is a myth when overtime needs to be done they expect you to do it you don,t really have a choice if you refuse you are basically black balled and targeted
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1.0
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Yes it is true people move from Kone to work elsewhere. People are treated so poorly by Kone management many people leave. The poor work culture stems from bad management and narcissistic bosses.
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1.0
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KONE has small societies within that only supports and takes care those aligned with them. If you do not have a gang type of mentality, do not bother. Management takes care of their relatives when it comes to promotions and opportunities.
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5.0
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The regular meeting is efficient;
SAP system needs to be used daily;Good for beginners to quickly learn;

Staff Amenities are great, enjoy the nice coffee every day.
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4.0
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Work tasks was to conduct service calls and maintenace of private and business elevators. They have a SAP maintenance system which allowed you to know what to check at required maintenance periods.

Management were great everyone understood their role and ensured every one was comfortable with their responsibilities.
Pros
Flexible work life balance
Cons
After Hours shift work
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1.0
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Serious misconduct by management and HR by utilising bully tactics disguised as “helping” staff
Toxic work culture as been condoned and fostered by incompetent management that will throw anyone from their team under the bus to save themselves.

Unrealistic KPIs with 0 training or lack of relevant support when required isn’t helping staffs’ mental wellbeing!

Despite this reality there are really great, knowledge and helpful technicians and staff that have good people skills.

Time consuming, over complicated, micro managed systems coupled with insufficient internal resources is making customers unhappy with service.

Company only cares for shareholder profits, customers and staff are bottom of the list, technicians have some protection with good union.

Work Entitlements not paid correctly when due.
Pros
Good work mates
Cons
Bullying by management and lack of resources
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2.0
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Very unstable top management. Lacks decision making moves.
Very high attrition due to poor management. No formal training which makes it even harder to discharge.

Overall not a great place to work.
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1.0
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Pay offered is good but not worth the immense headaches and having to deal with dysfunctional management and interference from executives on the other side of the world.
Pros
Nice office
Cons
Impossible to meet expectations
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5.0
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Started work their repairing lift equipment & installing new lifts & escalators then advanced to warehouse management, involving repairing of tooling ordering new equipment with a monthly company credit card of $7000 organizing deliveries to job sites & deliveries to country areas & interstate
Pros
friendly work environment
Cons
Dealing with construction sites large & small
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3.0
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Nice people to work with.
Good Company Culture.

Big Multinational with all the advantages in terms of moving within the Company to different roles.

Leader in innovation
Pros
Innovation
Cons
In-Out approach
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1.0
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unfortunately bad attitude and poor culture is rife through KONE. poor non customer centric business decisions are at the heart of the culture. they need to stop caring about bottom line and start caring about the customer. too many things are done with the mindset of "how much more can we charge here"
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4.0
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Freindly and professional enviornment to work.
Good management support, career progression.

Have learned a lot like time management, dealing with customers, working under pressure
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5.0
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It is the first formal company in my career after my graduation, so the experience in this company was quite remarkable. I learned how to act professionally, familiar with work environment, perform every task with highly attention to details, tried to become a problem solver and independent worker while being flexible with other co-workers. It shaped my vision for my future jobs and make me a better employee for any company.
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3.0
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At KONE you can work in service, installation, sales or various degrees of supervisor. If you like to be a bit technical and enjoy dealing with customers, then elevators might be the place for you.

Unless you are really lucky, you will not get a great deal of technical training and will need to learn most of it through reading equipment documentation on site or asking your co-workers. Management steer training to less interesting things like how workers can make management reporting easier, reducing downtime and the usual obligatory WH&S talks.


Every department in this organisation remains in its own silo with a self-interested manager in charge, there is no such thing as the entire organisation working together. An ingrained culture or "that's not our problem" or "if they get the work, then that's less money for me and my area will look bad" thrives, so employees get punished if they choose to help a fellow employee from another area.


The actual workers are a pretty decent bunch of guys, although most of them are sick of complaining about the way the company has evolved and have pretty much given up, they just come to work to get paid and don't care if everything falls apart because at some point "they told you this was going to happen".
Pros
Decent pay and benefits.
Cons
Not much room for career progression and next to no recognition when work is done well, they like to focus on negative events.
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5.0
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The time i've spent working for KONE elevators has been nothing but great. The people you work with take time to teach you and guide you, the hours are great and management looks after you. I have nothing bad to say about KONE at all.
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4.0
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- Co-workers a great asset
- On the job training

- TAFE education

- Great Conditions

- Good Management

a lot of fun and enjoyable
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3.0
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attending elevator breakdowns and releasing of trapped passengers. Maintenance of DC/AC hoist motors and control equipment.
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