Laser Clinics Australia Employee Review
Favouritism and bullying culture
Manager was very inappropriate and unprofessional. Favouritism between staff members so you would be doing a lot of the work while they are having multiple breaks. Spoken to as if you are a child and sales are a massive focus. Can sometimes be difficult to be genuine with clients while treating them as you need to try to talk about products or other treatments. Loved the actual work, not the environment.
Ratings by category
experience at LCA Highpoint. Always seemed to be understaff. Hired very unexperienced staff and didn't train correctly. Throws you into the deep end and daily work is very stressful as timing is always an issue. customers can see staff turn over and never satisfied with different results from different therapist all the time. They burn you out and work you to the core. Commission is never paid - always an excuse why. Give you warnings for unreasonable things like going to the toilet "too many times" - staff are lucky to even get a break. Manager is so rude and do not care about the workers at all.
long hours, understaffed, underpaid & stressful daily
Well where to start?Head office are never on the ground,they interchange managers as they please and destroy people livelihoods even if your a permanent employee..upper management is the poorest level always replacing someone ..even the area managers are replaced.To work here you will completely get over having no recognition for your hard work..they dont know anything about the staff you really need a decent owner and they are few and far between ..girls are uncontrollably backstabbing just very low quality staff are not trained to standard and even unqualified.
Free treatments and cheap injectables to keep staff
Unprofessional managers & upper management extremely poor
Laser Clinics Australia is a fantastic place to work if you dont care about having poor mental health and well-being. Be prepared for long hours with minimal (and often missed) tea breaks, insufficient pay and poorly managed clients. And to top it all off; be prepared for a supper toxic work environment. Be prepared to have no support from upper management and be spoken to in a condescending, passive aggressive manner.Upper management and business owners carry zero empathy towards staff wellbeing. If you call in sick on a rostered day on, you will be talked about and be made to feel bad- you will soon feel the guilt eat you alive if you call in sick, so be expected to work when you’re sick (even during a health pandemic). Many clinics have high staffing turnover, due to the depression and anxiety one develops from working at LCA. The one star is given to the friendships you make from bonding over mutual diike for managers, owners and LCA in general.
I guess free treatments
Lots of things; long hours, poorly managed clients, no support, greedy owners, rude managers