I have worked as a full time employee as an IT Systems Engineer for three years in a manufacturing environment. This position has allowed me to develop clear, assertive, and emphatic communication style with a broad cross section of the end users. To be effective in recent point of sales system upgrade project in my current role at Laurent Bakery Pty Ltd, it is essential to work as a team member to ensure that the retail team access the appropriate professionals and services to reach a positive outcome. This involves developing a plan with others within the internal IT team along with services and professionals external to the organisation including software developers, Testing professionals, application packagers and network engineers. While being part of a team environment is rewarding and interesting, my role also requires me to make decisions independently and to work with minimal supervision.