Lone Star Rib House & Brews Management reviews

There was no interview process when they hired me and was barely spoken to about expectations, pay and job responsibilities. The owners and managers were not very good and worked against the staff instead of with them which resulted in a lot of conflict as well as extreme favouritism. I was promised over 25 hours of work a week and rarely ever got that and if they had something against you then you would barely work at all which is not livable. The only positive was the workers but we all started quitting around the same time. I would not recommend working at this venue in any job role.

Pros

Co-workers

Cons

Inconsistency and unprofessionalism

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Stressful workplace

Front of House Staff (Former Employee) - Edmondson Park NSW - 7 June 2022

The LoneStar I worked at was amazing when it cane to the team, as we all respected each other, but the management made it hard to stay. The management team made it stressful to take days off and get shifts replaced, it was stressful trying to work my way around their hours given to me, even when my unavailability was given to them.

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Avoid at all costs

Waiter (Former Employee) - Sydney NSW - 7 June 2022

If I could rate management at zero I would. In the three months I have worked here, we have already gone through three managers, each being the worse than the last. The only good thing about this place is the pay and my co-workers. They are amazing. They have continually reduced my hours to a point that I can’t support my bare minimum bills and the current manager is so mean and rude to most of it’s employees. AVOID AT ALL COSTS

Pros

Nice co-workers, Nice pay

Cons

Management is bad

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Great workplace with great staff and amazing management

Waitress (Current Employee) - Penrith NSW - 8 February 2022

Lonestar Penrith is by far one of the best places I have worked. Not only do you get taught everything you need to know to complete every task you may be given, you also get to work with great people all round who will most likely end up becoming like family.The management team is very fair and are always there for you no matter the issue and they try their very best to help you out in any way they can.The rosters are based on merit but they try their hardest to make sure that the shifts and duties are shared around fairly and they also make sure that everyone gets a decent amount of hours every week.

Pros

Discount on meals and Penalty rates on weekends

Cons

Mostly weekend work

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Fast-paced and pleasant environment

Waitress (Current Employee) - Jamisontown NSW - 8 February 2022

Great at developing their staff members especially from a runner into a waitstaff. Management is approachable and genuinely care about the wellbeing of their staff. Good environment to be able to create new friendships between staff members.

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it can be fun and productive

Waitress (Current Employee) - Penrith NSW - 10 March 2020

but really management is all over place hours are not secured and can diminish quickly under ownership of a questionable character rostering is a struggle for management

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Worst place I have ever worked

General Manager (Former Employee) - Kirrawee NSW - 2 September 2019

Totally hopeless management from the franchise managers, setting up the franchisees to fail... Outdated systems and archaic work practices, basically 0 F's given...

Pros

None

Cons

Everything

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Good staff but poorly run

Cook/Kitchen Hand (Current Employee) - Newcastle NSW - 24 July 2019

I lost all holidays and superannuation due to negligent management. The staff I worked with were great mostly because we had to run the place ourselves

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Bad Place To Work In

Cleaner - Part Time (Current Employee) - Midland WA - 20 October 2018

Rarely get actual shifts for work Rarely do you get Called in Very bad working environment especially in the kitchen, in my specific workplace/branch Lack of regard & value of employees