lovisa

lovisa Employee Review

Fun workplace

Staff (Current Employee) - Adelaide Region SA - 19 September 2023

It’s okay love my team but regionals can be very tempting very much hassled about aos, if not reached even if it’s not busy they don’t treat you the best but overal I’ve made good friends working there

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Terrible Management, Under paid, but good team.

Stylist (Former Employee) - Belconnen ACT - 28 November 2023

This job, as a first job, has taught me a lot. I feel I am well equipped to deal with high energy stressful events in a small crowded workplace. However, regional management punishes floor staff, the dress code is super strict for no reason, and every member is underpaid for the amount of work they do. In some cases I would be the only working staff member on floor during a busy sale period, with no breaks, and having to fill every role (manager, ASM, stylist/floor staff, piercer). The team however, is what got me through this role, very supportive of each other and acknowledging of the tireless efforts we all put into the job.

Pros

50% off product

Cons

Terrible regional management, Strict dress code, tiny work environment, constantly busy, not enough people on floor during rush periods

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Cult-like workplace

Retail Sales Assistant (Former Employee) - Rouse Hill NSW - 16 November 2023

Terrible place to work at. Bullying from head office and upper management. Peer pressure into harassing customers to sell add ons. Your shifts depend on the store's sales each week.

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Only care about the numbers, not the wellbeing of staff

Assistant Manager (Former Employee) - Melbourne VIC - 14 November 2023

I worked here during Covid, and i was coerced into working a 7 day week as i was the only one who was not unwell. When i expressed my concerns and putting myself at risk of covid exposure, i was made to feel that i was selfish and letting my team down.The closing process almost always took longer than the 15 minutes allocated, even when you were working with someone else and super efficient at it, which i was given how often i did it.The pressure to sell “add on’s” took away from providing genuine customer service and sometimes would result in a lower sales total, for instance 3 for 30 dollars sterling silver, you could lose a sale for one pair of earrings valued over 30 dollars, so it never really made sense to me.Culture was toxic and unprofessional amongst regional managers (we had approx 5 in the one year i worked there as they literally all left) so clearly they were all miserable.My home team was lovely and i made a lot of friends, and i enjoyed selling to customers and the daily processes but otherwise it was a complete flop, which i was drastically underpaid for.

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