2.3 out of 5 stars.
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2.3Work–Life Balance

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Lots of opportunity

Featured review

lovisa selected this as a representative review
I have been working at Lovisa 3+ years and each year i have had amazing opportunities to grow in my career. Work can be challenging at times (as any job is) but with that its also super rewarding! I think like any work you do you have to always put your best foot forward and go above and beyond to be successful. I enjoy going to work and i have a great team that supports me.


opportunity, learning/training, 50% off product, culture


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Official response from lovisa

22 August 2022
Hi, Thank you for sharing your love for Lovisa. We're so happy to hear about your growth over the years and your can-do attitude! Thank you and we look forward to the many more opportunities that you will have with us. Lovisa xx


One significant issue was the lack of communication and support from higher-level management. Important updates and changes in policies or procedures were often communicated poorly or not at all, leaving employees confused and unprepared. This lack of clear communication resulted in a disorganized work environment and made it challenging to meet customer expectations effectively.
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lovisa insights

Based on 31 survey responses
Areas for improvement
  • Overall satisfaction
  • Fair pay for job
  • General feeling of work happiness

Good place to work

However, it is unfortunate that the same cannot be said for the management. The management here has consistently shown a lack of understanding, empathy, and respect for the workers. There seems to be a disconnect between their actions and the well-being of the employees.
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Fun workplace

You'll only be getting a total of 9 hours a week and your not guaranteed a spot in part time the pay isn't great but the Lovisa itself is a good environment


Good environment


Not enough hours or pay
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really good work space and culture, very welcoming and inviting and customers are great. it can get busy at times but its manageable. friendly staff and coworkers.
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Coworkers and Customers were lovely, Management not so much.

I worked there for around 8 months, in that time we went through 4 different regional managers with no store manager until my last couple months there. The girls I worked with were amazing, even the store manager that got hired was amazing. The managing techniques used however, were purely fear based “If you don’t complete these 10 different jobs in your one 3 hour shift, we’ll need to have a discussion” and if you didn’t meet their expectations they would silently cut down your hours, how many hours you get a week are “performance based” and sometimes depending on if your regional likes you or not.


Great Team, Discounts


Horrible Management Skills
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Love that I have learnt the importance of good communication through the lack of, and how to deal with not very nice people. I appreciate all the lovely people in store who I both trained and those who trained me - as training from managers wasn’t really given.


People you work with


People you work for
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Don't work here

The dress code is insanely strict, almost the same as a catholic all-girls school. You’re not allowed to wear any sneaker shoes, boots with laces, no jeans or street cargo pants etc. You have to buy extra clothes to fit their dress code which is not it for the amount they pay. Management cares about their employees enough to be passable for the fair work laws. All they see is money & they keep pressuring us abt add-ons and premium package piercings. If you don't sell add-ons soon, the manager (depending on who) will go feral.Co-workers are honestly a hit or miss. Some are incredibly nice, while others personally crawled from the fiery pits below.The only thing that I enjoyed abt Lovisa was their 50% discount.
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Not good enough

I have been working for Lovisa for quite some time and I love it. However, it is very stressful as there is a lot of pressure from upper management. The pay is also not very good as you get paid according to your age .
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Never a dull moment at lovisa, can be stressful at times but i loved the people i worked with so they made it better! Get some great friendships too!!
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High-paced but can be toxic

Regional managers are unreliable and are poor at responding. Availability is not respected. Does not pay well. However, team members can be fun to work with at times
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Worst place to work.

The only good thing about working here was the team members- and that's dependent on where you work. Management is horrible, and when you open/close you have to spend your own time on another day to get the keys for the store. Had to do ALL the cash management as a 15 year old, very stressful and too focused on hitting targets rather than mental health of the team. LOWER paying than maccas.
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Easy but boring, Lowkey competitive, minimum wage but coworkers and managers can be good depending on the store and get good 50% off full priced items discount
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productive and fun place to work with amazing team members

working at lovisa has been an overall positive experience for myself personally. the team members are all very welcoming and work well together. though there are many pros, there are cons aswell that you should make yourself aware of, i.e. working by yourself late nights and weekends in peak hours.


free dress (aslong as it follows certain dress code) retail experience


low pay, not enough hours a week
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This place gave me PTSD

dont work here the manager is really horribleGet in trouble alotThey dont care about your healthTreat you very horribleNot much hoursCauses a lot of stress




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Just a bit of a mess really

Worked as both a casual at one store and a manager of another. Some parts were good—usually the other floor staff are young enthusiastic and fun to be around and have good team spirit. It's the company culture and pressure from upper management that's the problem. If you are very very lucky you might get a regional who actually seems to care but 9/10 times they are more focused on the bottom line, making sales and like others have said on here, you can never do well enough.Had one regional tell me I would need to work the next day if we couldn't find a cover when I had a literal fever that later turned out to be a bad case of influenza.
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Productive and fun workplace

It was alright, the timesheet could be more better at making sure everyone had the exact same amount of shifts.I got told that their company couldn’t afford to have lots of people on shifts
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Just don’t do it

Just don’t do this job. Not worth it. Pays terrible. Upper management are rude and disgusting. KPI focused and even with targets being made your still in the wrong
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Don’t work here, simple as that :)

Made good friends but that’s it. Overworked and drained to the bone with all the expectations upper management has for you. They care more about the competitions than the welfare and health of the workers, you’re seen as useless if you can’t keep up with their demands. And no matter how well the store performs they still find a way to judge and criticise the performance of all the workers because there wasn’t enough piercings or Add ons sold despite being overworked to the bone. Would not recommend working here to anyone, even those desperate for work. The discount was good until you realise even the ‘good’ jewellery is bad quality. Upper management only care about the KPIs and not the workers. Then they make announcements about caring about the ‘welfare of all the employees’ when in reality it’s completely false given the treatment you get from Upper Management.
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Horrible workplace

The managers are condescending and rude, the pay is awful ($16 an hour part time as an 18yo who’s been there for almost a year), rostering is unorganised and unfair, company is only sales focused and only care about results. I would never recommend working here, I regret it and it was a waste of time.
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All the rumours are true!

As a stylist you’re expected to style, serve and pierce customers as well as do replenishment for just slightly over minimum wage. It’s a highly competitive working environment, especially when it comes to KPIs. The process of tracking KPIs is extremely unreliable too. Super micromanaged, especially by upper management. Getting the annual leave you’re entitled to is extremely difficult, you have to constantly chase it up if you want it to be approved, otherwise it’s ignored. Upper management constantly calls the store throughout the day to talk about goals and the store’s progress even though they can see the store’s results from their end. You have to send sign-off photos of basically everything you do in the store. Management randomly visits the store and acts like they’re there to help but instead, watch and listen to everyone and then give feedback on how we should all do basically everything better. It seems as though even if you do what is expected of you to a high standard, they’ll still find something to say to you as ‘feedback’. Overall, it’s too stressful and not worth the pay, wouldn’t recommend.


50% staff discount, 45 minute lunch breaks, weekly pay


Pay, management, too many responsibilities, piercings
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Overall rating

Based on 642 reviews

Ratings by category

2.3 out of 5 stars for Work/Life Balance
2.2 out of 5 stars for Salary/Benefits
2.2 out of 5 stars for Job Security/Advancement
2.1 out of 5 stars for Management
2.3 out of 5 stars for Culture

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