Fun, Diverse yet lots of pressure
FOOD AND BEVERAGE STAFF (Former Employee) – Sydney NSW – 4 August 2019
My one year of experience working in Luna Park can be described as fun yet there's a lot of pressure faced.
I met a lot of people, very diverse working environment and it helps me develop my skills especially time-management and working as a team.
However, my critics are pointed towards how our shift's supervisor allocated our working hours. Working from 5 pm to 11 pm sounds okay, but when they allocated your shift also for the next morning, seems bad. Luckily, they managed to make a policy where the minimum difference from the last shift to the next shift is 12 hours. The training for the new staff seems forced, as new staff are suddenly put into rush hours, lots of them don't understand our product, which makes senior staff's pressure doubled. Putting one or two new staffs for training is fine, but putting 5-7 new staff at the same counter is chaotic.
But, what I liked here is you met people with a very bright and bubbly personality, staff transparency is prioritised and cleanliness as well
Long Break, Super, Flexible Hours
Sometimes Supervisor forced you to work additional hours, not all customer that came here is what you've taught, One of my former co-worker faced a racial slur multiple times