Macquarie Group Employee Reviews

Good learning curve, very competitive work place if you enjoy that atmosphere. People are very challenging and demanding, so need to push your limits .

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Felt like a robot

Consultant (Former Employee) - Brisbane City QLD - 3 November 2023

Felt like another cog in a wheel, sometimes forced to work overtime if on the phone - can be as long as up to 1hr if client is not satisfied, felt more like handling complaints than consulting

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Official response from Macquarie Group

26 November 2023

We're sorry to read your review of Macquarie.  We are committed to fostering an inclusive, fair and collaborative environment where our people feel supported in their role and have a positive experience working with us. We would like to learn more about your experience and encourage you to reach out to careers@macquarie.com so we can arrange a time to speak.

Jobs at Macquarie Group

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Operations Team Leader | Wealth Operations

Sydney NSW

1 day ago

Wealth Operations Associate

Client Services Associate

Good

Sales Assistant (Current Employee) - Macquarie Park NSW - 10 September 2023

Generally speaking, we have the appropriate training and the salary is reasonable. My colleagues and I like the working environment here and the future job prospects are good. I think I will come back

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Rewarding Package lots of potential needs cultural transformation

Product Owner (Former Employee) - Sydney NSW - 25 July 2023

Good pay , intentions to maintain good culture. Some teams are highly toxic , poor management and leadership skills for most middle managementIn desperate need for a transformation

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Official response from Macquarie Group

13 August 2023

Thank you for taking the time to provide your feedback. We strive to create a positive experience for all our people and aim to ensure our employees feel supported in their roles by their team and managers. We would appreciate an opportunity to discuss your feedback further and encourage you to reach out to careers@macquarie.com so we can arrange a time to speak.

Good and Bad

Operations Manager (Former Employee) - Sydney - 31 May 2023

If you have a good manager, it helps your career and daily work satisfaction.Culture has changed over the years and is improving.Good alumni networking

Pros

Fair remuneration

Cons

Can be long hours

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Macquarie Group insights

Based on 3 survey responses

What people like

Fair pay for job
Inclusive work environment
Feeling of personal appreciation

Areas for improvement

Energising work tasks
Ability to learn new things
General feeling of work happiness

Great employer

Analyst (Former Employee) - Sydney NSW - 27 April 2023

I really liked my time at Macquarie. The people were incredibly kind and I felt challenged by the work I was doing. Would highly recommend the organisation!

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Conservative practices and excessive manual tasks

Data Consultant (Former Employee) - Sydney NSW - 29 March 2023

For a person who works with technology Macquarie Bank is very outdated, conservative and resistant to changes. In a world where competition is only increasing, efficiency should be number one in priorities for projects and initiatives, but that’s not the case. Also management is very controlling and micromanaging make it impossible to obtain any joy out of your work.

Pros

Nice and well located offices and friendly and beautiful people

Cons

Micromanagement, excessive manual tasks and resistance to change

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Official response from Macquarie Group

26 May 2023

Thank you for taking the time to provide your feedback. We aim to ensure all managers have the training, resources, and skills they need to effectively support employees to deliver and grow in their roles. We are also committed to investing in our infrastructure and technology to effectively support the evolving needs of our people and business. We welcome an opportunity to learn more about your experience and encourage you to reach out to careers@macquarie.com so we can arrange a time to speak.

Great Long Term Place to Work

Vice President (Current Employee) - Sydney NSW - 1 February 2023

Senior management are focused on long term and care about employees. However ideally you should work in roles closer to revenue generation. Company may have overhired in the last 2-3 years so be careful where you join. However looks like shortage of talent and long list of work required so overall good place to work.

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Challenging

Personal Banking Service Consultant (Former Employee) - Sydney NSW - 12 October 2022

High volume inbound calls with long hours of work - very strict with working hours, require you to clear all calls in the queue before logging off which was a bit difficult during busy periods. Team was supportive and friendly however and team leader was also understanding and helpful.

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Great place to work

Senior Account Manager (Former Employee) - Sydney, Australia - 31 July 2022

Good place to work, good people, good culture. Management is extremely efficient and know what they are doing. Great IT infrastructure in place to best work with clients. Culture is great, work hard play hard mantra

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Call centre environment

Home Loan Specialist (Current Employee) - South Australia - 27 July 2022

expected to work long hours and often overtime which isnt compensated for in the mortgages team. I worked as a home loan consultant and we were expected to do 'buffer hours' some weeks of upto 3 extra hours in a week which were unpaid as management would say that it is included in contract (but never told until after onboarding).Team leaders are nice

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A good place to work

Manager (Current Employee) - Sydney NSW - 2 March 2022

1. Good pay and benefits2. Get chance to work on latest technologies3. Best work culture4. Great offices5. Flexible work timingCon1. Hectic some time2. Fast pace environment

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Productive, time sheets on categories of time spent

Support Analyst, Environment team (Former Employee) - Martin Place, and Pitt street - 2 July 2021

Incentives with bonuses, competitive environment, use of agile methodologies with scrum meetings. Professional Banking environment.Occasional overtime work, with food and transport home (Taxi) provided for.

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Super busy IT environment

IT Operations Manager (Current Employee) - Sydney NSW - 24 June 2021

No end of challenges both in terms of the IT landscape and risk and compliance. There is always something new to deal with everyday. There's plenty of smart people to help

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Self serving directors, toxic culture

Manager (Former Employee) - Melbourne City VIC - 11 March 2021

Directors push their staff to get their oversized bonus. Disproportionately high pay for directors and very low for non-directors. Toxic culture of undermining as behaviour is driven by annual bonuses. Good staff events and perks but they get their pound of flesh. No respect for anyone and long hours. Good clients but they don’t know what goes on behind the scenes.

Pros

Good events, good clients

Cons

Toxic culture, directors crunch staff for big bonus

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Official response from Macquarie Group

15 March 2021

We’re sorry to read your review of Macquarie. We want to ensure that the employee experience is positive for all our people and that our culture and environment is one which is inclusive, transparent and fair as we work together to deliver on our purpose and values. We strive for all our managers to be supportive as they empower our employees to deliver and grow in their roles and we always aim to offer compensation packages that are in line with market rates. We welcome an opportunity to discuss your feedback in more detail and encourage you to reach out to careers@macquarie.com so we can arrange a time to speak.

Lions den

Training Manager (Former Employee) - Sydney NSW - 12 February 2021

You need a thick skin and preferably a.mentor to help navigate the shark infested waters of a very misogynistic company. It’s not for the faint hearted or overly sensitive person.

Pros

Good remuneration

Cons

Toxic work culture

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Official response from Macquarie Group

17 February 2021

We’re sorry to read your review of Macquarie. We strive to foster a supportive and inclusive environment and are committed to ensuring our people have access to the same rewards, resources and opportunities, regardless of their gender. We would welcome a chance to learn more about your experience and encourage you to reach out to careers@macquarie.com and we will arrange a time to speak.

Professional pressure cooker environment. Thrive on incident management.

Head of Operational Risk (Former Employee) - Martin Place - 23 January 2021

Highly recommend Macquarie as an employer of choice. You work hard but they look after their employees. Uner professional work place. Great scope for career advancement.

Pros

Work well, exceed expectations = bonus

Cons

Long hours

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Managers are terrible

REWARD DATA ANALYST (Former Employee) - Sydney NSW - 11 November 2020

very bad place to be in, no job security, lot of politics and no social interaction between employees, you are made to work like a dog and you get nothing in return

Pros

None

Cons

lots

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Official response from Macquarie Group

13 January 2021

We’re sorry to read your review of Macquarie. We aim to ensure that the employee experience is positive for everyone and are committed to fostering an inclusive, fair and collaborative environment. We would welcome an opportunity to discuss your feedback and encourage you to reach out to careers@macquarie.com so we can arrange a time to speak.

Yearly bonus and free family excursion

Customer Service Representative (Current Employee) - Sydney NSW - 3 June 2020

Fun Competitive Challenging Finance driven Good yearly bonus based on previous years individual performance Weekly meetings and often incentives ...

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Ok, however long hours required

Senior Associate (Former Employee) - Sydney NSW - 3 May 2020

Great place to work and a huge focus on staff, however, communication was always very formal and little done to support staff unless large measures taken by staff members to exceed KPI's. Performance reviews played down but taken very seriously when performed which was confusing.

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Intersting and productive place to work

Executive Assistant (Former Employee) - Australia - 29 April 2020

A good overall experience in macquaire Bank, fast paced with good working life balance. Could do with some more training opportunities for new joiners.

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