Mantra Group Employee Reviews in Surfers Paradise QLD

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5.0
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Great working environment
Reservations Agent (Current Employee) –  Surfers Paradise QLD21 November 2018
Great environment to work in. There is always new roles and things to learn. Training is provided constantly to keep you up to date and all required needs within your roll.
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1.0
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Potential to be amazing but lacking
Trade Reservations Consultant (Former Employee) –  Surfers Paradise QLD19 February 2018
A great work environment, the staff are amazing, warm & friendly people. Unfortunately Management is not. Managers spend so much time in meetings or chatting that they don't have the time to look after their staff. There is no support structure, no consistency with training or updates. Staff often work over and above their duties with no recognition or even a thank you. Blame is quickly passed on but nothing is done to rectify it.
They do have regular food days where the bosses will provide pizza or finger food for staff. They have fun games for special occasions or when promoting a sale.
Pros
Free food (sometimes), drinks on a Friday at your desk.
Cons
Hard work, rosters that constantly change, no flexibility.
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5.0
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Job seeking
Food and beverage Attendant (Former Employee) –  Surfers Paradise QLD15 November 2016
Dealing with people from all over the world, getting an understanding of how to deal with people from other countrys. finding ways to communcate with people of different cultures and languages. To stay customer focused, customers should always come first. The hardest thing about hospitality work would have the unreliable hours im looking for something that is five days a week with permanent hours that dont change, something to get used to. Hospitality is good in a way where it can all start somewhere and then open your door to the world, nationaly recognized you just had to start somewhere. I am looking for something new at an entry level and to work my way up.
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5.0
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Beautiful location
Guest relations (Current Employee) –  SURFERS PARADISE10 March 2015
Love working with the public, Happy guest enjoying their holidays.
Fantastic work place environment. Trying to please all guests would be an appropriate referral to being the hardest part of my employment.
Pros
Fantastic workplace environment
Cons
N/a
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5.0
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enjoyable workplace
Room Attendant/Housekeeper (Current Employee) –  Surfers Paradise, QLD23 June 2014
I like to work at Mantra Group because every single staff is very helpful and friendly. I love this place.
Pros
have fun
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