Mantra Group Employee Reviews for Receptionist

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3.7Work-Life Balance
3.4Pay & Benefits
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5.0
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Good workplace with energetic staff & superb management
Receptionist (Former Employee) –  Melbourne VIC24 June 2016
Working at Mantra Hospitality (Breakfree Heritage @Little Bourke) was really a good experience of my life. This was my my first job in Melbourne after completion of studies. I have learnt skills related to my field from this place, which is still helping me to perform at my current work place. The staff and the Management of Breakfree Heritage was very nice & helpful.
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5.0
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Taught me about hotel work
GSA, Front Office Receptionist (Former Employee) –  Parramatta, NSW26 May 2015
Depending on what shift I was working, I would check guests in or out. I would handle paperwork and check the rooms to make sure there wasn't anything left there. I would inform housekeeping of empty rooms, late check outs, etc… I would do floor checks, answer phones and on night shifts I would bring down the room service left outside the doors to the kitchen. I also updated the guest profiles and anything else that was needed throughout the day.
Pros
Taught me my love for hotels
Cons
I worked different shifts on a regular basis
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