A great work environment, the staff are amazing, warm & friendly people. Unfortunately Management is not. Managers spend so much time in meetings or chatting that they don't have the time to look after their staff. There is no support structure, no consistency with training or updates. Staff often work over and above their duties with no recognition or even a thank you. Blame is quickly passed on but nothing is done to rectify it. They do have regular food days where the bosses will provide pizza or finger food for staff. They have fun games for special occasions or when promoting a sale.
Free food (sometimes), drinks on a Friday at your desk.
Hard work, rosters that constantly change, no flexibility.
Room Attendant/Housekeeping (Former Employee) – Brisbane Central Business District QLD – 10 June 2019
I worked with mantra group for over 2 years, but after transferring to mantra terrace I quickly left. Housekeeping staff are expected to work 8+ hour days without getting a break. This appears to happen at mantra on Edward as well. The management would then ask you to lie on your pay sheet or they would alter it without your permission to include a fake lunch break (because it is ILLEGAL to make people work 8 hours without a break and they’re aware of this) The cleaning standard is absolutely horrendous and I made management aware of all of these issues on my departure. They chose not to reply to me in any way.
Not a good work place.
No lunch breaks, no standard of cleanliness, no attempts to improve employee conditions