Mantra
3.9 out of 5 stars.
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11: Mantra Employee Reviews

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Australia11 reviews

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4.0Work–Life Balance

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Fast paced, hard work.

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The most useful review selected by Indeed
The job was fast paced you were expected to do a lot of rooms during the 4-6hr shift Some of the girls working there didn't like outsiders or new staff and would be quite judgemental. My time there was an experience I have under my belt. In hindsight I'm glad Covid hit as I lost my job and am now in a much better position.

Pros

Good pay lots of hours

Cons

Linen run. Heavy lifting. Rude staff.
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Terrible place to work

Supervisor was never fair with rostering gave more shifts to friends lots of gossiping and bullying amongst woman staff. Very stressful place to work. Never get thanked. Hot and horrible work pushed so hard and on time limits that you never got a minute to have a drink of water or go to the toilet. No wonder they can’t keep cleaners.

Pros

None

Cons

Terrible company to work for
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productivity.

Typical day at work was when new manager came to the department. I learned how to work in competitive environment. Management was good and friendly. The most enjoyable part of the job was that when we worked in team.
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All round terrible

Really poor management and communication between hotel staff. Childish behaviour from staff. Workplace bullying. Discrimination. Weren't allowed breaks. Overworked/slaved
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Lack of communication

Mantra was not a good place to work for as the staff lacked communication between one another which in turn caused a lot of jobs left unfinished. Management was not the best and I didn't receive the correct training. The hardest part of the job was having to work between up to 3 different hotels per day.
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Housekeeper

It was quiet easier. Every day it was the same with the same people, and more a less I used to clean 5 or 6 rooms per day. The supervisor and all the management were really efficient and kind with us.
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productive yet stressful workplace

it was a good experience in which i learnt a lot; people skills, general money handling, although hospitality is very stressful.
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rising hotel group in australia

organised daily routine work process management of kitchen in all aspects creative management hardworking co worker lack of cerdit for the employees learning centre for new staff
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Productive and fun workplace

I had a fun experience with mantra as well as I got to learn a lot about hospitality and customer service. The management is very nice and helpful. Everybody helps each other during busy hours. Manager is very reasonable and gives everyone a chance.

Pros

Good Salary

Cons

Long hours
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fun

I enjoyed doing work experience at the mantra the staff were easy to talk with I learned that not all hotels have the same way of doing things they all do things differently
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*

Nice place to work, good people. But didn't have enough hours for everybody.
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Overall rating

Based on 34 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.6 out of 5 stars for Culture

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