Marriott International Employee Reviews

A typical day at work for me goes from administration to strategy through to creative execution. I have thoroughly enjoyed my time at Marriott International and have had the opportunity to have a handful of inspiring mentors who I now also consider great friends & are always there in time of advice or guidance. I came to work at Pier One with a variety of operational, sales & events experience, not knowing which department I would find my true passion. I met the General Manager & Executive Committee here who assisted in my development from an Executive Assistant to Director of Brand over 6 years. I couldnt be more proud or happy to be working for Marriott International...the perks, free lunch and amazing accommodation rates certainly also help!

Pros

Discounted accommodation rates worldwide, free staff lunch, private health, development and training programs, laundry, free coffee! And discounted food and beverage worldwide.

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Amazing culture - they really care

Director of Talent Acquisition (Current Employee) - Sydney NSW - 20 July 2023

The fact that the company has so many hotels globally is why I joined - but the reason I have stayed is the culture. This truly is a people first company. I have been able to develop myself through the many L&D programs, plus mentors.

Pros

benefits are good - stay at hotels reduced rates and really good F&B discount, the culture of taking care of people is core to the business, the development opportunities are real

Cons

none

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Marriott International insights

Based on 8 survey responses

What people like

Support from manager
Ability to meet personal goals
Sense of belonging

I love this job

Receptionist (Former Employee) - Brisbane QLD - 10 May 2023

Great coworkers, good training programs and employee supports. Pay is pretty good. Management is attentive and care about employees development. The only downside is sometimes you have to work night shifts which can be pretty draining.

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Terrible experience

F&B Attendant (Former Employee) - Brisbane QLD - 11 March 2023

The HR AND MANAGER in Marriott are trying to change you to act like a Marriott people. There is no diversity. They ask all employees to change themselves and to cater for customers.Of course, very low hour rate

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Good pay, generally flexible

Receiver (Former Employee) - Melbourne VIC - 22 February 2023

generally pretty good company with perks and flexibility. a bit mindless but i don’t mind. i enjoy working here, but it might just be my boss that is good.

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old office, old computers, old technology, dirty and unorganised.

Finance Officer (Former Employee) - Corner Exhibition &, Lonsdale St, Melbourne VIC 3000 - 14 January 2023

i was promised to get support and training but never given any training. the manager was manipulative and abusive. there is no HR in the company to give feedback. Payrate is lower than the market. You are being humiliated by manager not a place for women to work.

Pros

nothing

Cons

long unpaid hours, unorganised finance department, in competitive managers.

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Productive and fun place with amazing staff

Night Auditor (Current Employee) - 424 Queen Street - 15 July 2022

The best hotel in the city center. There is a room for change and improvement in every aspect. I have learned a lot from them. The staff and management are supportive and always besides you when ever you want them.

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Best company to work for

Kitchen Steward (Current Employee) - Brisbane QLD - 31 January 2022

Marriott international is by far the best company I've worked for. Each day you can see that they truly take care and appreciate all staff. It's a company that encourages career progression and they are always ready to support and motivate you to achieve your best.

Pros

Free lunch Management Co workers

Cons

Nothing

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A luxury brand

Host/Hostess (Former Employee) - The Ritz-Carlton - 5 May 2021

Worth to enjoy the workforceIn the past working experience, I was employed at the Ritz-Carlton. The experience taught me to know more on people/humans. Overall, it is an unexpected experience for me to work with, and build up my own (future).Somehow simple words can be the best describe to everything.

Pros

Standards, Strict

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Wasn't a good experience

Banquet Server (Former Employee) - Perth WA - 1 April 2021

Team dynamics weren't good. Wasn't enough done by management to improve teamwork and efficiency of the team. Very unequal workload given in the team, training needed for the job wasn't given and information about where things were located wasn't sufficient.

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Jobs at Marriott International

See more jobs

Front Desk Supervisor

Sydney NSW

30+ days ago

Food & Beverage Attendant

Food & Beverage Attendant

Brisbane QLD

1 day ago

Housekeeping Attendant

Port Douglas QLD

2 days ago

Hard work with little return.

Kitchen Steward (Former Employee) - Melbourne VIC - 12 November 2020

I had a fantastic supervisor during my tenure as a kitchen steward in Four Points by Sheraton Docklands. While for the most part I enjoyed my job, its many perks and even befriended some lovely folks, sadly our department was generally taken for granted, underpaid, woefully underappreciated and often even taken advantage of for their tremendous efforts and long hours. Coordination with the FnB crew was also borderline abysmal as the incompetence of their manager at the time was downright flabbergasting.Senior management seemed detached from the reality of floor operations and their attempts to placate rock-bottom morale with appreciation days, seasonal staff buffet and honeyed slogans comes off as insulting because ultimately they only add more workload to the kitchen crew that was already straining to keep up with their demanding jobs. I left for mental health reasons, but can say with clarity my immediate coworkers and a select few outside the department were real industry champions. Were it so easy to extend the same compliment to the rest of the hotel staff.

Pros

Relatively cruisy, intense and fast paced with a lot of responsibility.

Cons

Thankless and physically demanding with no room for progression.

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The company and brand use to be good when l started, maybe it is changing due to world.

Chef (Former Employee) - Sydney Harbour Marriott - 7 July 2020

The management in Sydney Harbour Marriott is very bias. If you are from certain cultures and races, you are protected. Marriott-International is a great company and brand, unfortunately it doesn’t happen in Sydney Harbour Marriott. The management only protect their family members work there and their friends. It’s sad.

Pros

None

Cons

For you to find out. All the best.

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Good

office coordinator (Housekeeping department) (Current Employee) - Sydney NSW - 18 May 2020

I work for agency in housekeeping departments. Hotel is very to work in.There is good communication among departments and the hotel offers five star services and welcome the diverse guest from globe.

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Great working culture with excellent teamwork

Bell desk supervisor (Current Employee) - Sydney City NSW - 16 May 2020

It was tremendous teamwork among the company and working culture was an extraordinary! Human Resource’s is open and fair for all. It’s not hard to pass your feedback if you would like to raise your voice in case it’s needed.

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Stressful

Finance Officer (Former Employee) - Melbourne VIC - 15 April 2020

Worst nightmare. Management was so poor and did not think about its employees. I had to work 10-12 hours a day to finish the workload and only got paid for 7.5 hours. Left the job because it became unbearable.

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Excellwnt

Accounts Receivable Clerk (Former Employee) - Melbourne VIC - 14 April 2020

Excellent company to work with. Life work balance and better work and career opportunities. Excellent working as a team and feel valued. You have all the necessary work equipment to be an effective staff.

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excellent workplace

Food & Beverage Events Supervisor (Former Employee) - Brisbane QLD - 22 March 2020

great company to work with. great managemnet skills and very renowned company. worked for almist 12 years in 3 different countries with the same company.

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A great company to work for

Loss Prevention Manager (Global Safety & Security) (Former Employee) - Gold Coast QLD - 27 February 2020

I was employed by Marriott for 13 years. During that time I undertook training at various levels. Marriott look after their staff to ensure the staff look after the guests. Good staff discounts regarding meals & accommodation.

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it was a very productive place to work, and we had the best people working there

Public Area Cleaner (Former Employee) - Melbourne VIC - 2 February 2020

Depending on the job I did we started at different times,it was either cleaning rooms, cleaning public areas of the hotel, collecting Laundry from guest rooms and sending them out to the dry cleaners and putting them back in the rooms when they came back, wash and Iron some staff uniforms, delivering linen to the floors collecting the dirty linen and ready to be picked up in the morning for the outside laundry to collect Management were very fair to all staff, they new every ones names, from the General Manager to supervisors in all departments. i worked in a multicultural hotel so we were all mindful of the differences and their cultures,The hardest part was starting a new place and the saddest was the day I left, the most enjoyable part was that the hotel was like a family, and the different celebrations we had in the 16 years I was there, I have missed working there in the last 4 years

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Great environment and amazing team

Food and beverage Attendant - Executive Lounge (Current Employee) - Brisbane QLD - 15 January 2020

Everyday is a day o learn something new and to be a brilliant host. Marriott chooses only the best of the best in its area and the company truly invests in its associates.

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Interessante e molto rigido

Portiere (Former Employee) - Sydney - 8 January 2020

Ho trovato un bell'ambiente, nonostante il lavoro fosse sostanzialmente solo di parcheggiatore, portiere e usciere. Gran professionalità e regole ferree: dove ho lavorato non erano ammesse barba e capelli lunghi, quindi ogni mattina dovevo farmi la barba con la lametta (il rasoio elettrico non era abbastanza: se pensavano avessi usato solo quello, ti rimandavano indietro con un kit da barba e dovevi farla al momento). Mensa così così, Buon rapporto vita privata - lavoro.

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