Very disappointing place to work for. Glad to leave
Medical Receptionist (Former Employee) – Victoria – 23 September 2017
Poor training and understaffed reception.
The doctors were great but the patients were not given the same high standard of customer service at reception as they deserve or pay for. Reception is understaffed, rushed when you greet customers, rushed when they come back to pay and then repeatedly interrupted with calls.
Poor communication and learning environment. High turn over of staff including 2 doctors, nurses, practice manager and 2 reception staff - all in a matter of months.
Very disappointing experience.
Avoid if you can.
Everything is their way or the highway
Free parking and finding another job
poor training due to being understaffed, so busy and poor communication, no work life balance, self serving practice manager, too many policies and procedures. (even specifies the length of your hair) Ridiculous!