Mediserve Nursing Agency
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39: Mediserve Nursing Agency Employee Reviews

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Location
Australia39 reviews

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3.9Work–Life Balance

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Great team

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I have found mediserve very easy to work with.Very supportive ringing to "check in " regularly and negotiated well on my behalf. Have addressed any issue promptly.Easy to communicate with.
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Caring and supportive workplace

The staffs area reachable in anytime of the day. They will try their best to provide support for us. They will also try to allocate shifts regarding our best preference, as long as our availabilities are up to date. Easy weekly payment method, and reasonable hourly pay rate as well. Highly recommended to work with them.
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The best nursing agency

I have worked with Mediserve for over a year now, the staff are so so efficient, professional and super organised and timely. I am with a few other nursing agencies though mediserve are hands down the best, all the consultants are intelligent, effective communicators, honest, trustworthy & show much integrity. I can be a lil stressful at times though the staff are extremely kind and supportive. 100% recommend this company. Im also with HCA (avoid this agency), Medacs (good agency), First Choice just started (good agency so far)
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Easygoing workplace with nice team

Process to get hired was easygoing and straight forward, as long as you have all the documents required. Pay is higher than usual. You can pick up shifts based on your availability

Pros

Easy hiring process
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Poor

At first they are very good. Gives you weekend shifts and more number of shifts. After few weeks they don't listen to you at all. They keep hiring new staff and forget the rest.
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This job has a very high turn over rate as the manager never has time to train you and every single thing in the brisbane office is broken. It takes 1hr just to start up the computer and then you get told off for not knowing how to use the systems as you have received no training.

Pros

None

Cons

Broken computer, printer, wifi systems and no training
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Good place for Nursing students to get employment at the hospitals

Really good work place with regular shifts and block bookings, worked there as an ain while at uni, would 100% recommend Mediserve agency for anyone looking for work
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Easy going

Pay was weekly Busy sometimes Boring when just sitting around Exciting sometimes when you went to someone’s place get to know other people Bossy and rude staff Manager was alright sometimes

Pros

Sometimes you could choose your shifts

Cons

Going to different places
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Good easy to talk to work place

They are easy to talk to. They care about you and will help in any way if they can. They will always try to give you work. As long as you keep them up to date with your availability and any situations you may have they will help you work

Pros

You choose when you want to work

Cons

Sometimes there isn’t any work
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Terrible place to work at

Very stressful job due to poor management and unrealistic expectations. The management focuses on end result only at all costs - priority is phone calls yet forget the fact that our number is private hence many voicemails are left as nurses are reluctant to answering the phone calls, and there are other way of communications (SMS and emails that nurses prefer). Consultants waste time doing ineffective tasks given by the management rather than focusing on the actual job - no trust and no autonomy (micromanagement). No recognition of high achievements - never good enough.

Pros

Parking spot, cake on birthday, great colleagues

Cons

Low pay, lack of support and terrible management
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Job in general

I'm happy with staff and their support. Accomodation is quite good in communities. Nt health supportive of training etc. Suggest online ALS and triage to continue education is covid time

Pros

Flexible

Cons

Occassional communication issues due to time differences
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Well respected agency whatever state or hospital I have worked in.

I had to do a week of on line training to work in NT but it was very informative and beneficial. Workplace culture in NT is a learning curve in itself. Working for Mediserve Nursing Agency was a great experience for me in Perth, Sydney, Darwin and Adelaide. The office staff were just so easy to get on with and flexible.

Pros

Accommodation was available at reasonable rates

Cons

Sometimes short notice for shifts but manageable
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Very stressful environment. Confusing management protocols

Very indifferent management. Interested in end result only and do not really encourage staff at all. The decisions from management change constantly. Head office is in Perth so communication is difficult for other state offices. Very difficult environment to work in. Almost to the point of unprofessionalism.

Pros

No Pro's

Cons

Long hours. Little reward and definitely not a strong management team
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Nursing Agency

excellent company to work for, fast-paced when work was available. casual/temp. Variety of different shift time and different work environments from hospitals, nursing homes to GP Clinics.
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Very interesting and informative

This nursing agency is very flexible and great pay but however it is not very flexible east getting shifts. And people are put on casual roles without any job securities unless you are a news rising staff.

Pros

Better pays during public holidays and tge jobs are very easy in hospitals as a PCA

Cons

Long night shifts
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Friendly and lovely staff.

Mediserve is a very good company with lovely and kind staff. They are very understanding and considerate. I love working with them, since when I was nursing assistant until now that I am a Registered Nurse already my working experience with them is amazing. God bless Mediserve.
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supportive team, competitive Salary

Supportive Team; Competitive Salary Manual handling and CPR refresher given by the company. Management is great. Over all I feel lucky to start my nursing career from the best nursing agency.

Pros

Travel allowance
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Flexible

Mediserve Nursing Agency enables one to sustain a good work/life balance and allows one to have flexibility. There is also a variety in the number of workplaces that one can be rostered to, thus improving your skills.
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Competetive

Overall Enjoyable company to work for.Supportive with keeping staff up to date with Core Competences. Always happy to see their staff. Friendly staff Good workplace ethics.
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Productive with balance of life

Mediserve is an agency that supports its staff. Being sent to different place exposes you to different work environment thus enhances your ability for team work.
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Good place to work together

Productive and fun work place. I like working with the agency because it provide me with supportive things all the way. The workplace is good for someone who want to work in the nursing area.
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Overall rating

Based on 42 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
3.7 out of 5 stars for Culture

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