Mercy Health
Mercy Health Employee Reviews
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Australia10 reviews
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Previously Mercy Health was known has Southerncross Care ( VIC),
worked there for 14 years, just resently become Mercy Health, has been taken over.
Felt very happy previously, management were friendly, now i dont feel they care. A lot of changes, like we will no longer wear uniforms, to look presentable. Hopefully it will become better
worked there for 14 years, just resently become Mercy Health, has been taken over.
Felt very happy previously, management were friendly, now i dont feel they care. A lot of changes, like we will no longer wear uniforms, to look presentable. Hopefully it will become better
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Pleasant work environment and great teamwork
My typical day at work entails, scanning and saving documents to the delegated file paths. Writing up word docs for cover letters. Attend to emails as required. Charging clients with ongoing fees. Use of Excel daily with keeping track of filed documents.
Filing, printing etc
Have learned a great deal around aged care processes in Accounts Receivable.
Great workplace culture on the AR team, with a positive vibe, being compassionate and hospitable.
At the moment we are migrating to a new financial system, which can be very challenging.
The team I work with, along with helping and assisting each other is the most enjoyable part of my job.
Filing, printing etc
Have learned a great deal around aged care processes in Accounts Receivable.
Great workplace culture on the AR team, with a positive vibe, being compassionate and hospitable.
At the moment we are migrating to a new financial system, which can be very challenging.
The team I work with, along with helping and assisting each other is the most enjoyable part of my job.
Pros
non for profit, salary packaging
Cons
none
productive workplace
i like to be busy and challenged, to see a resident smile makes my day. i am willing and often do go beyond my work role e.g helping kitchen staff or helping cleaners etc. i have gained much confidence working at mercy health and have also gained much knowledge. i report immediately to managment risks, changes with residents and contribute to improving the residents lives to make it more enriching.
Good company to work for.
Matching the right carers to clients, answering phones & delivering quality Customer Services to Clients & Case Managers. I have learned all about the aged care industry. The hardest part of my job is when carers decline shifts. The most enjoyable part of my job is when I allocate a perfect match to clients & I receive positive feedback from the Case Managers.
Pros
able to take time away from the office for personal appointments
Cons
staying back to finish my tasks