Metro Trains Melbourne Employee Reviews
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If it weren't for the pretty decent money that most can earn with the company you'd be looking almost anywhere else. Management are more interested in smashing workers than helping them succeed. Training costs are continually being attacked to get to the minimal level acceptable to be gotten away with rather than making sure people are confident and competent in their training.If you have other options and aren't chasing money, look elsewhere.
Pay and conditions
Management, culture, security.
All the trappings of a toxic government bureaucracy. Chaotic, dysfunctional, reactive work environment. Gossipy & hierarchal. Sink or swim attitude towards new staff by ‘team leader’. Mistakes made due to lack of training or knowledge berated. Structurally complex and fractured, there was zero leadership and a prevailing attitude of hopelessness. Vision statements reduced to meaningless bumper stickers. Disingenuous ‘no’ people in the mostly absent, self-absorbed managerial class. No development or advancement opportunities promoted, and nepotism rampant. Skilled and broad thinking individuals best avoid.
Free public transport
Chaotic, dysfunctional, reactive, deceitful work practices.
Bad culture from middle management to team management. Senior Management rely no untruths issued to them. Safety is only a word to metro, it's do as I say not what we say. No such thing as honesty and with Depot management. But covering and finger pointing to pass the blame.
When doing the job of revenue ticketing inspector you should be calm alert understanding some people want to fare evade because they simple don't think they should pay for their ride and they want to uphold the system whilst some people have a real excuse so you have to be understanding it's a challenging job you meet all sorts of people who don't have a ticket
If you want a good job to balance work and social life, this is not the company to go for. They force you to work and forces you to cancel your pond with family. They don’t care about family or your health. They pay you incorrectly most times. If you don’t suck up to management, expect the boot or harassed. It is one of the worst company to ever join. The customers are feeling the pain of terrible services
Unfortunately customers have become more violent. Current management that looks after the Northern/Eastern/Western suburbs of Melbourne are unfortunately very vindictive and calculating. They have no interest in caring or looking after staff's interest/well being etc
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I worked in the rail industry for twenty years, prior to Metro it was Connex. Metro management treat their staff with very little respect. Staff were actively encouraged at Frankston station to tell tales on other members of staff. If you were part of a "click" you were fine, if you had the the audacity to be an individual you were treated with disdain and talked about.
If you are planning to join this company do not make this mistake. The pay rate is good but mental harassment is way more than that. Lot of favouritism. If you ever even speak about any inequality you are constantly harassed. Management will use other employees behind you to harass you. Lot of things happen in this company that go under the carpet.
Free travel, good pay
I have been working for the Metro Projects department as a project engineer for almost 4 years. During that time I have witnessed the incredible expansion of the projects department that has tripled in size. This has led to the rapid advancement of many managers that should not be in positions of power. They have managed to get ahead by working the longest hours, and forcing their staff to do likewise. Many lack the soft skills required to be leaders instead of bosses, and this in turn has created a toxic, competitive environment. I would greatly advise looking elsewhere if you are an engineer, as MTM do no real engineering work. They manage contractors who do that work for them, and as such engineers end up doing admin work and being assistants to project managers. If your career goals are to move towards project management then that might suit, but if you want to solve problems and innovate then this is not the organisation for you.
Not a real satisfying way to make a living, once past the annoyingly difficult and stressful course the day becomes monotonous quickly. Management don't treat staff very well but I guess it's almost the standard for employers now.
Metro Trains Melbourne does take their workers and their work/life balance into consideration in most areas. I found them to be encouraging in moving my career forward and have paid to help me advance my career. They have been obliging and helpful when I have needed to attend to family needs and commitments.
Myki Card - free travel. In some areas, above award wage. Good graduate program.
Distance to travel sometimes can be long.
This is a company that has very poor organisational culture. Politics is heavily played in all levels of the company. The opportunity within the company is 80% of the time based on whose mate you are instead of merits. Gender balance at middle to senior management level is very unfavourable of female. Lack of evidence based decision making. Passive in managing relationships with the state government angencies. HR management is one of the worst amongst companies this size. This low capability of the company ‘s delivery is definitely a big cause of why people in Melbourne complain about their train services. Too much pretentious and back stabbing dominating the day to day working lives. It is indeed a toxic work place. Not recommended.
Reasonable salary, long term demand for public transport needs
Poor management, low career development capabilities
Blame and bully culture that takes legal and EBA regulations to the lowest ebb for delivery. The environment is insular and is not supportive of those outside of rail. There is an arrogance that makes this very archaically run company believe that they are right and the rest of the world is wrong. Claim to be flexible but they are only flexible in that the employee is required to do everything it takes while getting nothing in return.
Expectation that rail becomes life absorbing, Terrible culture, Fear, blame and bullying
Company that is top heavy, every 2nd person is a manager but half of them in that position knows nothing about what to do and how to do it. Many of them got into managerial positions not because of their ability but by boot licking or as the saying goes is not what you know but who you know. So if you are best mates with management your life will be a breeze.
Free public transport
No training or career progression for low level staff
A day at work shouldn't always have to feel like a typical day at work, i hope that when i find a job, i am excited for the opportunity to go to work and see my work peers and have a fun exciting day as well as getting the required days work done. Over my experience i learnt what its like to work in an office environment which i soon after learnt was not my desired work enviornment.