I worked in customer service - usual day involved taking calls from customers, resolving bills complaints, assisting with accounts enquiries, liaising with networks etc. Most customers are really great, as Momentum is an ethically run company that treats its customers better than anywhere else I've worked.
The staff are friendly, welcoming and supportive, it truly is a wonderful place to work, I can't recommend it highly enough.
If I recall correctly (I left a year or two ago) they offered 19 hours a week, 30 hours a week or full time and you worked on a rotating roster between 8-6 week by week, and they were pretty accommodating for part-timers at uni etc.
Pay at the time was about $23.50 per hour for first 6 months and increases after that, and there's bonuses and pay reviews etc.
Low turnover and a lot of promotion from within, so people are committed and invested in their roles and the company, and actually care about what happens to the customers which makes for an awesome environment to work in.
Right near Southern Cross station.
Staff, management, enivornment, flexibility
Repetitive nature of work