MSS Security Employee Reviews

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Avoid
former employee (Former Employee) –  Sydney NSW9 June 2019
Profit comes first, then higher managements own jobs
employees are disposable
lack of competent guard (quantity over quality) are there for coverups and to blame
Poor pay rate and always cutting corners
Look for places that hire in-house direct guards rather than middle-men/pimps.
luckily the site I am working. MSS lost the contract and the next company that took over is a little better with less sketchy cutting corner tactics.
Pros
Free uniform, thats it
Cons
all the above
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Security Officer
Security Officer/security systems operator (Former Employee) –  Burwood VIC20 February 2019
Been working at Deakin University in Burwood Campus. Awful timetable and really bad working environment. MSS management didn't improve anything as they didn't care to do so.
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Avoid
Security (Former Employee) –  Queensland22 December 2018
A company that only cares about the profit and their client. There is no compassion or care for the employees at all. You are not worth a single cent to them. Your opinion or input / experience matters 0%
Pros
Whatever doesn't kill you makes you stronger
Cons
Client comes first, they don't care about thier employees
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4.0
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Good work hours and Friendly co workers
SECURITY TEAM SUPERVISOR - 2018 COMMONWEALTH GAMES (Former Employee) –  Gold Coast QLD13 September 2018
Working with great people and interacting mostly with people from other security companies. learning how to be a good team supervisor from a wide range of people who had been in the security industry for a longer time then myself.
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2.0
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upper managemnt running personal agendas
Assistant Aviation Security Manager (Former Employee) –  brisbane qld9 August 2018
a contractual based business model at the mercy of the client in which the biases of protecting their own job overwhelms to product and srevice delivery
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Mss Security
Security Officer (Former Employee) –  Gold Coast QLD20 June 2018
Only hired me for the commonwealth games and in that time they underpaid me and hardly ever looked after me. I have tried to contact them but haven't heard back since.
Pros
Decent pay
Cons
Don't look after Guards
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4.0
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Fun workplace, all security guards and police were extremely friendly and helpful/
SECURITY SCREENING OFFICER (Former Employee) –  Oxenford QLD8 May 2018
Would recommend working there, but the commonwealth games was a one off. was a great place to work, felt like a schoolies week for security to me, (except there was no alcohol, unfortunately)
Pros
Free food, good workers
Cons
None
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4.0
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Fly in fly out cant say anything else
FIFO security guard (Former Employee) –  Balcatta WA12 April 2018
I haven't worked for MSS security in a while but while I was working there it was a good place to work for. The team environment was the bonus and the managers were also very respective towards stuff.
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2.0
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A 20 Year employee and glad to leave
Security Officer (Former Employee) –  Brisbane QLD3 March 2018
MSS is the left over corpse of Chubb Security with the same top end management with a poor new generation of Business managers. I worked for them for 20 years. Guards are not backed up and the pay is amongst the lowest in the industry. I saw the light and left due to them losing a number of contracts and I plan never to work them again. I'm now $15,000 better off a year now working for an independent Security Contractor who enjoys staff input and backs it's staff in every situation.
Pros
Co workers
Cons
Management
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Toxic Work Culture
Security Guard (Current Employee) –  Townsville QLD1 March 2018
Majority of the team are nice to work with, however, there's repeated and evident corruption and preferential treatment for certain employees who breaches security guidelines without receiving any kind of punishment, and the workplace bullying is a chronic issue which has never been addressed as employees are targeted and ridiculed for speaking up.
Pros
Plenty of work
Cons
Toxic work culture
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2.0
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The clock is ticking.
Revenue Protection Officer (Former Employee) –  Perth Western Australia10 February 2018
Revenue Protection Officer

Welcome to a dead end in your life.

Officer's are great to work with, except senior officers and the Supervisors, you'll see.

The Public Transport Authority has a lot of different groups, socialising / liaising with staff can be hard.

Remember your a CONTRACTOR, government workers do not like you.

Customers are great diverse group , Persons of interest can be a challenge.

Everything you do is for yourself eg, no progression.

Doesn't look good on your resume.
Pros
The Customers using the service.
Cons
Minimum wage, 80 hours plus minus 4 hours to accrual, etc
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5.0
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Good place to work highly efficent
Security guard (Former Employee) –  Australia16 January 2018
Mss security was the biggest known company among the diffrent companies in melbourne. They use to do most of the events festivals. High standard company.
Pros
None
Cons
Long hoyrs
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3.0
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very long time ago
SECURITY GUARD (Former Employee) –  Canberra ACT5 January 2018
Still in contact with ex co-workers from time to time. The work mostly was very easy. Which made it become boring, as the challenges in the job were limited.
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4.0
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Good place to work at.
Operations Coordinator and Branch Manager (Current Employee) –  Brisbane QLD5 December 2017
Good company to work for. Advancement opportunities can be limited. Management caring and understand and are an open door management team. The is opportunity for employee input in to the way the company is run and the direction they are headed in.
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No Opportunity, Poor Management with Careless Attitude
Security Officer (Current Employee) –  Melbourne VIC4 December 2017
Cant believe I still work for this company. If you have good communication and literacy and can hold a conversation don't work for MSS. If you are brain dead, have no initiative, ambition or cruising to retirement and are happy to live with ever changing goalposts then they are the perfect employer.

I have worked hard, have lots of experience completed a significant amount of training but cannot even raise a response to transfer applications away from a very basic job. I am told by MSS HR and Management that external applicants get first preference (WTF !!). The recent Vic & Tas EBA was a whitewash where some existing sites were classed as new so wages were kept down - and the marshmallow union agreed ??

SOP says you cant communicate directly with the client but the client demands it or you are removed from site. MSS want client money so won't defend guards. Supervisor wants a job with client so does their bidding. 4 week Rosters come out on last day of roster so no advance notice. Only benefit is at least MSS still pay overtime but you get rostered directly from days to nights to days with no concern of fatigue. Then MSS crack it when you point out you cant work 72hours in a row.

Stay away
Pros
Going home at end of day
Cons
Everything - MSS should be ashamed
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2.0
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food at events
Security Guard (Current Employee) –  Melbourne VIC27 September 2017
People here are different a lot of workers complain staff unorganized with shifts, you told to go in early when you're there you get told to start later
Pros
free food
Cons
long hours
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3.0
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Great workplace with excellent support
Revenue Protection Senior Officer/Supervisor (Former Employee) –  Perth WA26 September 2017
Supervising a team of up to forty officers at any one given shift and up to sixty officers on public holidays. Prior to start of shift was briefing to officers on safety and on roster placement of duties ie; train riding services or fare gate monitoring. During the shifts were to inspect and welfare checks on officers on allocated locations and stations. The experience I gained in this position was immeasurable in knowledge and experience in the security industry. The MSS Security management was always very supportive of new initiatives and ideas especially in safety. The most challenging part of the position was filling in vacant shifts especially on public holidays where at times would leave certain trains or fare gates unattended. This posed to be a massive challenge for management until a resolution was found. this was a great position as once again the best part of this role was offering customer service to passengers utilising the rail network.
Pros
Great management always very supportive in taking on new ideas and initiatives
Cons
Can be challenging dealing with either highly induced drug or alcohol intoxicated passengers
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3.0
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money is good but management is poor.
Aviation Protection Officer (Former Employee) –  Melbourne Airport VIC22 September 2017
favors people who are favorite of the managers. There is no consideration for hard work. Regardless how much effort you put in you are just another employee who can be replaced
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Very bad company stay away people!!
Security Guard (Former Employee) –  Sydney Harbour NSW14 September 2017
I worked on the sydney harbour bridge for about 5 months and it was the worst ever experience i have ever faced in my life .

4 on 4 off 2 days - 2 nights sleeping pattern always stuffed up always tired . Forced to stand in your position in the rain all night with the controller watching your every move , rain hail or shine was always forced to stand with no shelter at all for 12 long hours !

Low pay aswell and no management !

I dont know how i lasted 5 months , im so happy to be away from it .

Be warned people stay away !
Pros
Going home
Cons
Arriving to worl knowing that you have to come back tomorrow .
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2.0
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Security standards
Security/Gallery Officer (Former Employee) –  Sydney NSW31 August 2017
no advancement opportunities
stick to minimum wage


think twice before you apply

overall stay short term
otherwise u will not progress at all
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3.0
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