Multicap
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Multicap Employee Reviews

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Australia27 reviews
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4.0
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The hardest part of my job is some behaviours it can be challenging but getting to know your client and how to cope makes it a lot easier..My team mates are awesome. A typical day at work is helping my clients to be independant and a healthy lifestyle by walking and playing cricket.
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2.0
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Exec leadership is poor. Systems and processes held back in inefficient paper based methods even though they have the tools and team to improve, because of exec preferences. Senior managers and execs dictate what will happen in areas outside their remit and cause more inefficiencies. Quality staff are there but are not respected or listened to. Good people aren't allowed to do their best.
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1.0
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Mid to senior management very poor communication with staff, its as if they have really no understanding what working with individuals with a disability is about. they need less text book approach and more understanding of what roles really entail.
Pros
Meals
Cons
Long hours, unsupported and very poor communication from management
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1.0
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Don't support their staff
Lot of staff turn over

Never ask staff how they are

A lot of bullying with Service leaders

Seen a lot of good staff leave
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5.0
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Multicap is very collaborative, provide high-quality services to customers, multicultural, equality, good management systems and great teamwork.

The only challenge is that after working for over 6 months, you are not guaranteed to be a permanent staff compare to other industries. To be a permanent staff is strictly based on connections or grace.
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1.0
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Disappointed as I was hoping to retire but it never happened .I felt there was not enough support for us as support workers . Got involved with many things was a WHS rep. Apply for other positions was never an easy task
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2.0
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To much conflict of interest.
Hours go to friends of management...

Can be stressful when management do not communicate.

Team leaders never answer their phones.

At first you are offered
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2.0
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Very stressful environment due to the inability and lack of support from management team. Over worked and underpaid.
ineffective or no communication from management.
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5.0
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I Loved to work at Multicap, I get enough shifts according to my uni availabilities. The staff are amazing. I learned how to cook meat which i couldnt cook due to being Vegetarian. The workplace culture is amazing there, it's stress free nd staff are cooperative.
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4.0
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Drive to work to a distance of about 20-30 minutes to an accommodation where the tenants are very excited to see you, even offer to pick up your back and began telling you about all that transpires in the house while you were away. A clean homely place with the person in the home who consider you a member of the family.
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5.0
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Always happy to work with client and make the client happy and help them reach there goals. I've learnt how to manage my time and working together with the team
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5.0
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Fair and clean the people are nice to me and they teach me things and i am a great learner and i do things step by step easy to approach and easy to understand and they are easy to get along with
Cons
no free lunches
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5.0
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A very rewarding place to work, but before I get too old, I would love to try my dream Job, I've wanted since I was 17.We have annual training for medication, epilepsy, risk in the workplace, etc
Pros
Food supplied whilst on shift
Cons
Can be tiring, when one of the clients are experiencing challenging behaviours
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5.0
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Multicap is a wonderful NGO providing support to people in the community with Disabilities. I was a part of the Finance Team and they were a wonderful supportive and friendly group of people to work with as were the Whole Company from the CEO down
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4.0
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I really enjoyed my time at multicap, one of the best jobs I've had, I enjoyed the variety in the work, each day brought a new adventure. I enjoyed making people smile and making their life that much better
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4.0
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Friendly and caring people, easy to work with and always wanting to give a helping hand. The management is receptive and will spend time providing you with knowledge on how to go about your duties.
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4.0
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A Typical day at work is busy and productive.
I have learnt to adjust to changing situations Professionally,

Management are very supportive.

I enjoy working with my co-workers.

The hardest part of the job is maintaining a good work life balance.

The most enjoyable part of the job is being part of a fantastic team, and working towards quality of life for our Customers.
Pros
Salary Sacrificing
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5.0
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I am a current employee and absolutely love my job. The people are amazing and the environment is great. They have a lot of opportunities to learn and grown within the company which is great. They all care so much about the clients and it is great to see their lives being changed by the day to day work that the support workers do.
Pros
Lots of room for growth and give employees a lot of opportunities for training and upskilling
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5.0
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Raising funds for a not-for-profit organisation by phoning supporters to purchase lottery tickets was very rewarding. Especially when you got to see the people with disabilities that you were fundraising for. My co-workers were amazing and fun in and out of the workplace. The hardest part of this job - there really wasn't anything too hard to learn or pick up. The most enjoyable part was the co-workers and knowing where the money raised was going to.
Cons
casual pay only
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4.0
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assist client with daily living and lifestyle needs, learning new and improved skills and ability's, co workers are nice, the best part of this job is its flexibility
Pros
flexible shifts
Cons
not enough hours
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5.0
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management were great team leaders are kind and caring. clients are fun out going and a lot of fun. always a happy environment.
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