2.8 out of 5 stars.
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12: My Flex Health International Employee Reviews

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Australia12 reviews

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2.9Work–Life Balance

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Terrible workplace, bad management

Indeed Featured review

The most useful review selected by Indeed
Main Takeaways: Cons -Higher management was clueless and mostly incompetent -Dodge-y things going on behind the scenes -Unrealistic last minute demands -Lots of in-house fighting Pros -Flexible working hours -Relaxed dress code Get out if you can.
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Enjoyed my time with clients

A little bit unorganised in the beginning but a few changeovers in scheduling fixed this problem. Management were very helpful in rostering around school and child care
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Shocking organisation to work for

Terrible management team that do not value their employees or clients for that matter. They do not take complaints in the workplace seriously and offer no support what so ever if you approach them for assistance. They do not offer permanent contracts so whether you’re employed with them for 4 weeks or 4 years you will remain on a casual roster, and if your availability doesn’t accomodate for them and their specific ever changing, needs your hours will simply be compromised. Travel allowance is required, however management have been getting away with not paying staff accordingly for their travel and sweeping it under the rug/cutting shifts when this was brought to their attention. They will not rectify any pay discrepancies and have a very unprofessional way of communicating and dealing with their employees and issues with in the workplace. Shocking management with rostering and communication is extremely poor. You will be expected to use your personal mobile phone to take work calls (which is quite often all day, everyday, including on your rostered days off) and when/if you don’t answer you will have your shifts cut. You will also be expected to use your personal vehicle to travel and although you may believe you are being compensated, in my personal experience this was not always the case. Shifts are inconsistent and many are only 20-30 minutes in duration, so when you do get shifts they don’t always necessarily pay off. Would not recommend working for this company if your life depended on it.




inconsistent hours, terrible management, poor communication, unprofessional work ethic
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My Flex Training is a terrible organisation.

The owner Paul and senior management are repeatedly advised of bullying, harrassment and incompetent management. The accusers are pushed out and the bullies, especially the manager, are still there. Ask about their staff turn over, it's excessive! One manager yells at staff, makes horrible comments and is in over her head. The other is retired on the job.




Worst management ever. Poor team morale. No care for health.
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Not that flexible!!!

Very busy atmosphere with no support from the training manager, too much pressure and great lack of support, negative atmosphere. Culture is toxic and negative


Working with great trainers


Toxic atmosphere, poor management
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They need organisation

Office staff are friendly but unorganised. Lack communication skills between clients and support workers. Unable to ring Perth staff, after hours and weekends. Clients are supposed to be able to choose their support worker, but after a short time they move the staff somewhere else. The list goes on sadly.
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Duties performed as age carer • Provide friendly, compassionate support to the elderly by helping with daily living, personal care and hygiene. Typical duties include shower, dressing, grooming, feeding, Functional Health Patterns • Cook and serve meals. • Wash and iron clothing. • Assist with household duties such as tidying and cleaning. • Provide emotional support and companionship. • Assist with medication such as taking tablets and applying creams. • Provide care and support for individuals with dementia. • Social support and shopping assistance • Worked as part of team and unsupervised


quick shifts


short hours
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too many staff, too little shifts

Most days I did not get any shifts, even after updating my availability ages in advance and being reliable. I think there are too many staff and there are not enough shifts for everyone.
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Official response from My Flex Health International

17 December 2018
Thank you for your feedback.We are concerned to hear that you aren't being offered work when we quite often have more work than staff for PSA roles.We would welcome the opportunity to discuss your situation further. Please call the office and ask to speak to Andrea Daley. Your feedback will be treated confidentially.

Friendly workplace

The workplace is good. High collaboration and team work. Very good management and supervisory authorities and fair treatment of workers. Respect of cultural values


Free breakfast


less working hours
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productive work place

it hard to tell since its agency and keep moving ,but the pay well and on time .the y are easy to communicate with.they have clear policies and procedures.fair treatment of workers.




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Casual giveyou own hours available job

A roster would be emailed to me the night before. I would drive to the person/s home in the community, read their file and commence the service required within the given time listed on the roster. This could be personal car, domestic assistance, transport/ social. At the end of each roster I would add the Km travelled to the roster with any additional notes and email it back to the company for payment processing and information for the clients file. Independent work alone job with phone assistance provided by the office. Regular annual training provided by company. Office staff very supportive and friendly. The most enjoyable part of the job is spending time with the clients.


You set the time you work


no garentee of rosters when you are available.
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job which help to explore talents

starts with hand over, checking the patients, doing the routine works, essential communication,recording & reporting. learned new technologies and method of using it. management will be more helpful by good communication, making the rosters comfortable, maintaing time management. coworkers will be helpful and co-operative hardest part is doing the extended duty learning the new things and finishing work with in the time period.


free lunches


long hours
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Overall rating

Based on 15 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.4 out of 5 stars for Job Security/Advancement
2.5 out of 5 stars for Management
2.8 out of 5 stars for Culture

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