NAB - National Australia Bank Employee Reviews

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1.0
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Don't opt the contact center job published as entry level banker.
(NAB) - Service Advisor (Former Employee) –  Knox City VIC25 November 2018
Don't risk your career by joining the contact center team of NAB. Contact center jobs are generally published as entry level banker to fool the applicants. There is no enough employees deployed in this section.
Pros
Benefits when going for bank products / services.
Cons
Employees are considered as machines.
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4.0
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Great benefits
Senior Investment Analyst (Current Employee) –  Sydney, AUSTRALIA12 August 2018
Benefits are good relative to other similar employers

Most enjoyable part of the day is seeing clients and networking across different business units

Culture has been undermined by the disproportionate focus on compliance, which on average slows most things down
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3.0
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Great place to work if you have the right manager
Product Manager (Former Employee) –  700 Bourke Street, Docklands30 December 2018
Depends on area you work in - Management can be very tough and show favouritism towards people they like rather than those with the skills to get the job done.
There are a lot of job opportunities if you are part of the inner circle.
They say they adhere to and support work-life-balance but my experience is that it is frowned upon and career advancement is difficult if you participate in WLB...
Most enjoyable part of the job was the people I worked with - the people make the job the fun.
Pros
mobile phone, leave loading and WLB
Cons
Expectation of LONG HOURS and socialising
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4.0
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Adequate
Home Loan Retention Consultant (Former Employee) –  Docklands VIC6 August 2018
A safe workplace with strong focus on productivity. You very number feel like a number, however the benefits of working there are worth it. Make sure you are self motivated.
Pros
Secure employment
Cons
Changing rostering
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3.0
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Great place to work because of the people
Associate, Verifications/Credit Assessments (Current Employee) –  NSW19 December 2018
Busy environment. I have gained immense knowledge & experience working for NAB. Excellent management & mixed culture.
Flexible work arrangements. Hardest part of the job is switching between different work systems & the most enjoyable part of the job is the people you are working with. So much fun & like family.
Pros
Gift vouchers, free lunches
Cons
Addictive & hence end up working long hours
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3.0
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Stifling, vicious and political BA practise
Senior Business Analyst (Former Employee) –  Melbourne, Australia16 July 2018
The BA practise managers are vicious, ruthless and political. They add zero value to the bank, collect a salary, and harass their BA pool reports in the guise of "feedback sessions". Nothing constructive comes out of their job, and they should be sacked. The project should hire BAs themselves. Why go through the BA practise? What value do the BA practise add, when they have zero responsibility for the BA?
Pros
salary
Cons
ba practise managers - they should simply retire
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5.0
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Great
Head of Insurance Sector Solutions (Former Employee) –  Sydney NSW25 November 2018
Great Place to work

Work-life balance is just right.

Friendly staff and management

A lot of opportunities to progress

Work is challenging and exciting
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2.0
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Toxic environment
Fulfilment Officer (Current Employee) –  Sydney NSW14 November 2018
Insane workload and low morale.People back stab each other. Very limited career path. Low pay.

Slow IT systems and frequent crash down. If you are an ambitious person do not come.
Pros
None
Cons
culture
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4.0
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Great culture and humanity is valued
Senior Business Analyst (Former Employee) –  Docklands, Melbourne, Australia3 August 2018
NAB treats people like people, not like resources. Pay is not the highest in the market, but is reasonable.

Being a large company, job advancement prospects are not great.

Work/life balance is taken seriously, and options for flexible working and working from home are many and varied.

NAB is definitely my favourite employer so far.
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3.0
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Great place to work if you have connections
Regulatory Reporting Analyst (Former Employee) –  Sydney NSW2 December 2018
meetings in the morning or email catch ups. Business as usual
advancement if you have connections. sometimes the size of the organisation can be overwhelming.
flexible work times , pleasant offices.
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Workplace culture needs overhaul
Senior Manager in a Finance Division (Former Employee) –  Melbourne City Centre VIC29 June 2018
Pockets of interesting work, and learning opportunities if you get the right leader or team.

CEOs attempt on ‘customer first’ culture is being embedded. Interesting work in customer related initiatives. Quick to execute strategy to exit poor performaning business areas or those don’t fit.
Recent restructure however- mixed views.


Culture
Toxic culture dominates certain divisions influenced by a poor leadership team. Engagement scores at unseen lows. Org values now disregarded in practice, with no consequences.

Hardest part of job - energy drain to stay engaged. Sad when good people / leaders leave. Faux sense of teamwork, leaders avoid dealing with it. Extensive long hours so common, it’s expected (work life balance is imbalanced). When wrong people are put in jobs.

Most enjoyable part - larger scale initiatives bring interesting challenging work. Opportunity to learn from SMEs who share knowledge if you’re curious and willing to learn. Meeting great people on these initiatives. If you’re willing, there’s always opportunity to learn, includes learning from poor leadership.
Pros
Driven CEO, flexible work options (also a con) progression if advocated for
Cons
poor leadership, incompetent people leaders, no work/like balance
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Nothing learnt.
Customer Service Representative (Current Employee) –  Rhodes NSW26 November 2018
My manager was extremely illiterate, banter is forbidden. Attempted to progress, got fired. It's not about what you know, it's about who you know at NAB.
Pros
Nothing
Cons
Everything
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5.0
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Good Palce
Lead/Manager, Business Analysis, CAMS (Former Employee) –  Melbourne VIC28 November 2018
Very good place to work, Great team work, Encouraging management and true leadership to guide the employee to success lines- Pleased with work and ethics.
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Welcome worker 614392
Senior Analyst (Former Employee) –  Tasmania - Launceston25 January 2019
Was advanced from graduate Trainee to Senior Analyst in 3 months due to staff shortages. As Trainee I was shoved in a corner and basically told not to touch anything this meant I was unprepared for the Senior Analyst role I was forcefully advanced into.

Despite constantly trying to self improve and cram the 2 years of learning and experience required for the senior analyst role, the daily levels of stress and feeling of isolation caused mistakes and reduced my effectiveness in the role. Workplace morale is also terrible, everyone in the office is gloomy, even during a big win the feeling is 'ok now something is going to go wrong to balance the universe out'.

In the middle of all this NAB 'restructured' which meant firing the majority of support staff I had been building a rapport with as well a firing all of middle management including our team leader. At this point I resigned.

At NAB you either perform through being a combination of highly experienced, well connected and lucky or the grindstone turns and you are more grist for the mill.
Pros
Money was good
Cons
No training, your on your own, your either a hot shot or ground to dust
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5.0
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Productive & fast paced
Settlement Officer (Former Employee) –  Rhodes NSW21 November 2018
I enjoyed working in this role, a lot of different roles to take on within the one team. Everyday is different, loved the varied role and face paced work.
Pros
Start to finish tasks
Cons
Sometimes management
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1.0
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no idea whats going on
team leader (Former Employee) –  Sydney17 December 2018
no one takes accountability from the CEO, useless middle management to the janitor. no wonder this company is under scrutiny the the royal commission they just have no clue what is going on
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5.0
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Great work place and culture
Document Preparation Officer (Former Employee) –  Sydney Western Suburbs NSW14 January 2019
Loved working there with a great team and a very understandable Team Leader.
I was provided with training and a lot of support.
It was stressful and challenging to work to deadline and juggling various work load, but the outcome was satisfying.
NAB is a very large organisation and it takes care of it's employees.
There was diversity in culture and there was respect towards it.
Pros
Culturally diverse, flexible working environment
Cons
Getting to and fro was sometimes long
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1.0
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Large Institution
Program Consultant (Former Employee) –  Sydney NSW21 November 2018
Overall a poor experience and could be run better. Very top heavy and political with people protecting their roles.

Leadership cares about share price and do not care about customers and just want to climb ladders by getting big numbers (hence bonuses) with little regard for customer returns.
Pros
Workplace
Cons
Politics
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5.0
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Excellent working conditions
Customer Service/Teller (Former Employee) –  Halifax/ Ingham1 March 2018
I worked at the National Australia Bank Halifax for 14 and a half years and transferred to Ingham branch for 18 months in total 16 years and enjoyed the work.
Pros
Staff benefits at the time
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4.0
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Customer oriented role with sales
Customer Service Representative (Former Employee) –  Sydney Western Suburbs NSW18 December 2018
My day at the bank consisted of meeting & greeting customer to do their everyday banking needs. Also to obtain sales for other banking services eg insurances, lending,
I worked as part of a team to achieve my goals and to make the bank successful.
Sometimes difficult to get sales as the banking market is so competitive.
The staff I worked with made the job enjoyable and fun.
Pros
Good working hours
Cons
Staying late when you don't balalnce
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Overall rating

3.8
Based on 346 reviews
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3.7Work/Life Balance
3.7Salary/Benefits
3.5Job Security/Advancement
3.4Management
3.5Culture