NAB - National Australia Bank Employee Reviews

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Great benefits
Senior Investment Analyst (Current Employee) –  Sydney, AUSTRALIA12 August 2018
Benefits are good relative to other similar employers

Most enjoyable part of the day is seeing clients and networking across different business units

Culture has been undermined by the disproportionate focus on compliance, which on average slows most things down
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Too long ago to rate.
Consumer Lending Officer (Former Employee) –  Melbourne VIC8 August 2018
I have not worked there for many years so have no comment on work ethics. Everything was okay. I went through training and achieved promotions which was quite exciting.
Pros
No comment.
Cons
No comment.
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Adequate
Home Loan Retention Consultant (Former Employee) –  Docklands VIC6 August 2018
A safe workplace with strong focus on productivity. You very number feel like a number, however the benefits of working there are worth it. Make sure you are self motivated.
Pros
Secure employment
Cons
Changing rostering
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Great culture and humanity is valued
Senior Business Analyst (Former Employee) –  Docklands, Melbourne, Australia3 August 2018
NAB treats people like people, not like resources. Pay is not the highest in the market, but is reasonable.

Being a large company, job advancement prospects are not great.

Work/life balance is taken seriously, and options for flexible working and working from home are many and varied.

NAB is definitely my favourite employer so far.
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Peaceful workplace
Data Entry Administrator (Analyst Tools Support) (Former Employee) –  700, Bourke St, Docklands31 July 2018
Reporting to the manager and getting my work assigned for the day.

I have learned a lot form nab as it if my first job has in Melbourne.
Learnt a different work culture and team members were really supportive and helpful.

There was nothing as a hardest part of the job at nab.

Every day at nab was memorable and enjoyable and peaceful.
Pros
No pressure.
Cons
none
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My view to the company
Analyst (Current Employee) –  Sydney23 July 2018
The workplace culture is nice, everyone work together as a team, the management is very flexible and understanding.
The most enjoyable part of the job is the colleagues always help each other whenever there is issue.
I have learned a lot of soft skills, technical knowledge through this job.
Pros
Flexible working hours
Cons
Tie deadlines
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Productive and great workplace
CHEQUE VERIFICATION OFFICER (Former Employee) –  Lidcombe NSW18 July 2018
People are great, like a family. Always busy and up to night time work up to 2 am in the morning. Offers a lot of perks like cab charge for people who will go home early in the morning like 2am.
Pros
free food
Cons
offshore work
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Stifling, vicious and political BA practise
Senior Business Analyst (Former Employee) –  Melbourne, Australia16 July 2018
The BA practise managers are vicious, ruthless and political. They add zero value to the bank, collect a salary, and harass their BA pool reports in the guise of "feedback sessions". Nothing constructive comes out of their job, and they should be sacked. The project should hire BAs themselves. Why go through the BA practise? What value do the BA practise add, when they have zero responsibility for the BA?
Pros
salary
Cons
ba practise managers - they should simply retire
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Workplace culture needs overhaul
Senior Manager in a Finance Division (Former Employee) –  Melbourne City Centre VIC29 June 2018
Pockets of interesting work, and learning opportunities if you get the right leader or team.

CEOs attempt on ‘customer first’ culture is being embedded. Interesting work in customer related initiatives. Quick to execute strategy to exit poor performaning business areas or those don’t fit.
Recent restructure however- mixed views.


Culture
Toxic culture dominates certain divisions influenced by a poor leadership team. Engagement scores at unseen lows. Org values now disregarded in practice, with no consequences.

Hardest part of job - energy drain to stay engaged. Sad when good people / leaders leave. Faux sense of teamwork, leaders avoid dealing with it. Extensive long hours so common, it’s expected (work life balance is imbalanced). When wrong people are put in jobs.

Most enjoyable part - larger scale initiatives bring interesting challenging work. Opportunity to learn from SMEs who share knowledge if you’re curious and willing to learn. Meeting great people on these initiatives. If you’re willing, there’s always opportunity to learn, includes learning from poor leadership.
Pros
Driven CEO, flexible work options (also a con) progression if advocated for
Cons
poor leadership, incompetent people leaders, no work/like balance
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Comfortable working environment with easy going people
Bank teller (Former Employee) –  Chermside QLD16 June 2018
similar to school hrs, early start and finish in the afternoon, I learn a lot about accounts and money operations during my time at NAB. The work place culture was extremely good. Staff were outgoing and easy to talk to. The most enjoyable part about this was that everyone got along so well.
Cons
nil
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Great Place to work
Senior Program Delivery Manager (Current Employee) –  East Melbourne VIC7 June 2018
NAB is a great place to work, it is full of supportive managers and has a very progressive culture and work life balance. The facilities are top notch.
Pros
Culture
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Productive and fun workplace
Senior Technical Specialist (Former Employee) –  Melbourne Eastern Suburbs VIC7 June 2018
Very efficient processes in place. Social events, free drinks Friday. Support for flexible working hours (eg. working from home). Free bank accounts, and discounted financial products for the employee.
Pros
Efficient processes
Cons
Managers not qualified in the field of the team work
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Great place to learn but work load can be over whelming.
MORTGAGE/LENDING SPECIALIST (Former Employee) –  Sydney NSW30 May 2018
Worked for nab for over 3 year. It is a great place to gain skills and knowledge, they are alway looking for way to improve their staff. The only draw back is that some department take the work load for other why are trying to meet there bottom line meaning it have a culture of passing the buck.
Within the last team I worked for we were the end of the line for consumers meaning we had to deal with everyone else work load. This lead to long hours with no overtime pay.
Management know about the issue but wasn't addressed.
Pros
Great progression
Cons
Excessive work loads
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fun place to work
Customer Service Officer (Former Employee) –  Melbourne VIC26 May 2018
Great working environment, job security and growth options. Only drawback which I faced was that I was part of re-leaving team and part time employee. If I had options, would never left Nab.
Pros
growth prospects
Cons
performance pressure
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Great work life balance
Security Delivery Manager (Current Employee) –  Melbourne VIC21 May 2018
Business understanding of cyber security threats and importance. Adoption of agile delivery model. Team culture and working together for common outcomes.
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Fun, Caring and Productive
Mortgage Specialist (Current Employee) –  Sydney NSW18 May 2018
NAB is an energetic and helping environment. Everyone is family. The days can be long at times but everyone is there for eachother. The pay is decent, and everyone is willing to help. It is amazing for character building.
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Toxic culture
Customer Service Adviser - Call Centre (Former Employee) –  Melbourne VIC24 April 2018
Expected to stay on phones till the switchboard clears at no extra pay...sometimes that can be more than 20mins overtime. Lack of support from leaders. If you don't fit in you will be pushed out.
Pros
Team members
Cons
No support, toxic culture
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Proud to have worked for such an outstanding organisation
Manager, Customer Dispute Operations (Former Employee) –  Melbourne City Centre VIC23 April 2018
Do yourself a favor and make it a priority to work at NAB, if the Banking industry is of interest to you of course. I really cannot fault this organization, it gave me so many great experiences and memories. They actually take work/life balance seriously and actually promote it internally. The culture is 2nd to none.....i'd be very surprised if there was a large organization such as NAB with a better culture, it is a focus across all levels to focus on creating the right culture. They invest in people and you're encouraged no matter your age or seniority to continue to build capability.
Pros
Culture, clear customer focus across all areas in the bank, management support
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Challenged with constant technology changes.
Digital Technology Portfolio BA Lead (Former Employee) –  North Sydney NSW16 April 2018
Been motivated and engaged to do my day work, was looking forward to work on new projects and collaborate with business stakeholders, solution designers and Dev scrum teams and get to see the project successfully implemented.

I've learned new methodologies (waterfall, Agile, BDD, TDD), new software apps (Jira, Confluence, Lotus Notes, Outlook etc.), Investment and Superannuation products, Online customer experience, new business online applications, E2E project cycle.

A very positive workplace culture with opportunities for training and volunteering. Have grown with good company values and behaviours.

Encourage BAs to improve our BA practices in an Agile environment.

In my own opinion there are no hard jobs, strive to approach with a positive angle, try to ask the right questions the right people.

All BA tasks are enjoyable, especially the analysis part and the story /acceptance criteria part.
Pros
Free coffee, tea, biscuits, fruit (stopped recently)
Cons
Underpaid compared to external pays
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No Comment - Too long ago
Contract Analyst/Programmer (Former Employee) –  Melbourne City Centre VIC4 April 2018
No Comment - Too long ago for short contract. Relaxed workplace culture. Team members were all friendly and easy to get along with. Within short distance to public transport and garden parks
Pros
Flexible hours in the city
Cons
no issues of note
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Overall rating

3.8
Based on 312 reviews
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Ratings by category

3.8Work/Life Balance
3.7Salary/Benefits
3.5Job Security/Advancement
3.4Management
3.6Culture