I worked for NAB for five+ years, receiving ‘Outstanding’ reviews and stakeholder awards for my performance. At the end of a 3 year secondment, my new manager requested HR approve me being placed on Performance Management due to a diagnosis I shared with her (as I had my previous manager) before I reported to her. HR refused her request but concocted a plan by which I’d be systematically forced out, commencing with a demand to speak to my specialist on demand.
They based this demand on the terms of the standard contract which theoretically enabled them to make the demand even though no performance issues pertaining to me were alleged and none were ever documented.
Multiple times daily for over six months I was told she’d observed “fits of confusion” despite no such event ever taking place. I was publicly abused for my partial deafness.
Yet our stakeholders praised my performance as exemplary and she suppressed nominations for awards they’d made and formally requested that my manager be replaced.
Long story short, I was dismissed eight months later on entirely false pretences via an email sent, without any warning, after 4pm on a Friday afternoon; an email which concluded with the “reminder” that I remained eligible for their Employee Assistance Program which was “accessible 9am-4pm Monday-Friday”. NAB knowingly defrauded me of accumulated time-in-lieu and other benefits.
On legal advice, I agreed to settle for the then maximum 22 weeks’ compensation at Fair Work Australia which NAB, despite being obliged to pay in full within 14 days, then took three months tomore... remit and, even then, deducted tax at the full rate rather than the correct ETP rate.
While there are many very good and talented people at NAB with whom I remain close, the cancerous culture exposed at the Banking Royal Commission is endemic and there’s no lie that NAB won’t tell to avoid liability.
By way of example, NAB denied receiving medical reports and other documentation (including that which they’d acknowledged receiving before Fair Work Australia) pursuant to a compensation claim despite them being sent via registered mail and formal receipts being tendered in proof; NAB staff knowingly abused their status as a Self-Insurer to simply delay and deny responsibility.
As an organisation, NAB is regressive and cancerous to the core.less
Many fine and talented colleagues, flexible working hours
Annual performance system enables middle management corruption, few disincentives to sociopathic middle managers, systems are old, failing and difficult to change.
During my stay at NAB, I was bullied by management. I was treated like a second class citizen and was provided no training, support, or work. I was given no guidance and told I was "underperforming" with no explanation as to how. This was the result of me not attending a few team events which lead to management holding a grudge.