A great starting place, but very low pay-rate and stressful.
Nandoca (Former Employee) – Melbourne City Centre VIC – 18 May 2018
The early months of my career here were absolutely amazing. Colleagues became close friends of mine, I learnt about customer service a lot, I loved getting free meals, etc. But as time went on, this diminished pretty quickly. Store management was biased and only offered promotions to favourites, hours were ridiculous and there is no overtime rate so I would often work super late and get home late, customers were rude and stupid, I always got closing shifts so my body would be exhausted and sore, etc. One thing that really put me off working here was that even though you have to deal with so much (rude customers, ridiculous complaints about food, closing the store being really physically draining, working on front of house by yourself on really busy days), you weren't rewarded enough: the pay was way too low. I'm sure you could be doing half the jobs and effort somewhere else and get double the pay anyway.
I would only recommend working at Nando's for experience, and for short-period, definitely not long-term.
Free food, great training.
No overtime rate, low pay rate, favouritism and bias, late working hours, etc.
I work in one of the busiest restaurants in NSW and it is absolutely exhausting. I never get a weekend off and I am over it. No one is able to cover any ones shifts because everyone is lazy and just won't work. The customers don't understand how busy we do get and we tell them issues we are having but they still blow up and abuse the staff.
although the work load is not worth the hourly pay I receive, the staff are actually great to work with when everyone is in a good mood. The managers do the best they can but still, too much work load per shift, especially when there aren't enough staff members rostered on.
Working as a kitchen hand in nando's is good. but whenever they don't need a person then they find excuses to fire him/her.
Kitchen Hand (Former Employee) – Melbourne Western Suburbs VIC – 27 April 2018
Working as a kitchen hand in nando's is good. but whenever they don't need a person then they find excuses to fire him/her.I like working their because the environment is friendly and staff was very good and helpful to the new members.
Manager (Current Employee) – Epping VIC – 18 March 2018
Typical day at work is enjoyable. Staff are friendly and well trained. Management is friendly and very approachable. Culture is positive and most staff get along. hardest part of the job how busy the workplace can get coupled with Always trying to please the customers and ensure everyone has an enjoyable experience
nandoca/shift supervisor (Shifty) (Former Employee) – Mawson Lakes SA – 19 February 2018
typical day: come in, do required tasks; cook, serve, clean then leave what i learned: be a schmooze to get anywhere, being good at what you do isn't enough management: could do with a lesson or two on communication workplace culture: Nando's prides itself on the creed they have unfortunately it is not felt within every restaurant hardest part of the job: it's not hard at all unless you don't get the proper training most enjoyable part: happy customers
Team leader (Former Employee) – Clayton VIC – 17 February 2018
Worked there for a year as a team leader. Had a wonderful time with the staff members. They were an enthusiastic group of people but the customers were ok (as expected for most workplace). Would recommend it for any youngsters who are looking for a job for the first time.
Cashier/hospitality (Former Employee) – ballarat – 27 November 2017
A very busy and very happy job. To face the different guests every day to provide the best choice for them and spend less money. Provide a more comfortable environment. Colleagues work together to meet the needs of the guests at the fastest speed.
Customer and Food Service Crew (Former Employee) – Darwin NT – 10 November 2017
Nando's Australia really give importance to maintaining their reputation with regards to customer and food services. Foods are served with utmost quality and value their employees financial needs and other priorities outside of the job.
Abusive Manager although rest of the staff was nice
Cleaner/Kitchen Hand (Former Employee) – Sydney NSW – 23 October 2017
I was constantly told I was not good enough rather than constructive criticism. Manager would yell at everyone and once he threw a plate at my hand it the plate shattered. This is my experience, others may have it different.
Nice coworkers, working hours were not too long yet not too short
Abusive manager, no discounts, breaktime or washroom time is limited to 10 mins
Shift Supervisor (Former Employee) – Elizabeth SA – 8 October 2017
Nandos is a good company to work for, for the first couple months. Once you have passed the 3 month period everything just turns to dirt. Youll be made to work in hot weather due to no airconditionar. Pathetic Management.
$13.70 free allowance for food a shift
Long hours, no airconditionar, pathetic management
Store Manager (Former Employee) – Perth WA – 4 October 2017
Nandos has given me the opportunity to prove myself and show how i work as a manager. I loved working at Nandos but it has came to the time where I need more and want to try something different, Nandos just can't offer me that at this time. I've gained a lot of knowledge and became an amazing manager working here. I would recommend working at Nandos to anyone who is wanting to gain more experience.
Free meal, Good salary package, I loved the culture within, Excellent communication with higher management.
Crew Member (Current Employee) – Melbourne VIC – 27 September 2017
Typical days vary through the week, Mondays are quiet whereas Fridays are extremely busy. I've learnt a lot through my experience through stock control and customer service. Management is really professional though they develop a connection to the workers. The culture is really friendly.