National Disability Insurance Agency
2.6 out of 5 stars.
Write a review

National Disability Insurance Agency Careers and Employment

About the company

    The National Disability Insurance Agency (NDIA) is an independent statutory agency. Our role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.

    Learn more


    Salary estimated from 1K employees, users, and past and present job advertisements on Indeed.

    Rating overview

    Rating is calculated based on 25 reviews and is evolving.



    Assistant Director Rural and Remote team in Dubbo NSW
    on 11 January 2022
    NDIA role in deliverying the NDIS is key but the organisation focus is more on managing costs than outcomes for PWD

    I was excited to commence work at the NDIA in Qlds finding a highly motivated team. Moving jurustications to NSW saw a change in focus. Disappointing approach in deliverying services to rural and remote areas, with increasing focus on through put and budget than genuine outcomes for PWD. However there are a number of highly motivated staff who are genuinely interested in PWD.

    Case Officer in Parramatta NSW
    on 22 July 2022
    Did not have good experience working there

    Stat driven organisation where you are treated as machine. Out of touch and inaccessible management. The work environment is pretty bad.Would not recommend anyone to work there

    Corporate in Geelong VIC
    on 11 March 2022
    Very cliquey. Lots of hiring of 'friends'

    Employees always start with great expectations. Unless you find a good pocket with a good immediate manager, will be disappointed by ruthless senior management tactics, more concerned with protecting themselves, than with doing the right thing. Non-compliance with policies, procedures rife (employees not protected). Don't think about raising any concerns - HR and highly paid lawyers will target you.

    Business Support Officer in Launceston TAS
    on 2 January 2022
    very bad work environment to work in. Being bullied and work expectations were unreal.

    A typical day would be trying to keep up with the every changing rules. very busy, a lot of changes to procedures but not enough one on one training, the hardest part of the job was to meet KPI's. KPI's are not good in disability cases. The best part were the lovely clients and some of the caring colleagues. Management needs to be looked at closely...

    FOI officer in Tuggeranong ACT
    on 6 April 2021
    Unproductive,unhealthy environment

    Lots of has been's and people who do not appreciate individuals. If you aren't part of the "club", you can start looking for an exit. Not good (FOI) and unhealthy place

    What would you say about your employer?

    Help fellow job seekers by sharing your unique experience.

    Questions and answers

    People have asked 15 questions about working at National Disability Insurance Agency. See the answers, explore popular topics and discover unique insights from National Disability Insurance Agency employees.

    See questions about:

    • Background Check
    • Benefits
    • Interviews
    • Hiring Process
    • Working Culture
    • Working Environment
    • Working Hours

    Interview insights

    Insights from 35 Indeed users who have interviewed with National Disability Insurance Agency within the last 5 years.

    Average experience
    Interview is average
    Process takes more than one month

    Interview Questions

    Have I worked in the disability sector before?

    Shared on 2 January 2022

    APS guidelines

    Shared on 8 August 2020

    National Disability Insurance Agency locations

    People also viewed

    • Companies
    • National Disability Insurance Agency