View all National Disability Insurance Agency reviews

National Disability Insurance Agency

National Disability Insurance Agency Employee Review

Toxic Work Culture with lots of in-house hiring of friends

Planner (Former Employee) - Sydney NSW - 1 May 2023

Such a poor experience working for this government agency. I have seen first hand why their reputation is so bad within the community services field. It was a pleasure serving our vulnerable community members, but there was so much bureaucratic red tape and nonsensical decision making from planners and NDIS staff who have no idea of the difficulties of living with the disability. I have also seen some deplorable treatment of staff who live with a disability. All in all, if you want to actively help the disability community, work in the private sector.

Pros

Decent Office

Cons

High expectations with little reward, hiring of friends over competancy, a poorly run government initiative

Ratings by category

2.0 out of 5 stars for Work/Life Balance

2.0 out of 5 stars for Salary/Benefits

1.0 out of 5 stars for Job Security/Advancement

2.0 out of 5 stars for Management

1.0 out of 5 stars for Culture

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Working parents would appreciate the work life balance

Planner (Current Employee) - Penrith NSW - 9 November 2023

There’s so much room to progress and multiple opportunities within the agency frequently . Management are approachable and often check in with all levels of APS . Plenty of training available . Though they aren’t the highest paying public service agency they are currently negotiating same level APS as other higher paying agencies . The best perk of NDIS is their work life balance . You can discuss your working hours between 7:00am - 6:00pm and they’re flexible with work from home too . Currently 2:3 days home to office ratio but can be 3 days home 2 days office if you have a reason .

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Same role

Fairly flexible but poor salary packaging and low remuneration compared with other federal govt agencies equals lack of satisfaction overall

APS5 Planner (Current Employee) - Central Coast NSW - 10 February 2023

As secure a job as possible . Reasonable benefits but no good work/life balance - any job in the agency is stressful. Unrealistic expectations from management result in unattainable kpis for some staff which creates stress and anxiety.

Pros

15.4% superannuation, government job

Cons

Not enough staff to do the work resulting in a constantly pressured workplace

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Same location

stressfull

Business Analyst (Current Employee) - Sydney - 5 November 2023

What is the best part of working at the company?Lot of bureaucracy and bootlickingWhat is the most stressful part about working at the company?people and only people, specifically how contractors are treated by permanent employees.What is the work environment and culture like at the company?work from home, no space in officeWhat is a typical day like for you at the company?toxic and full of uncertainty of pests in office

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