nbn™ Employee Reviews

Interesting workplace, good co workers. But lack direction from Leadership and constant changes.We keep working around same problems year after year where we as employees loose interest in working

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Great transformative experience at NBN

Digital Business Manager - Field Services (Former Employee) - Sydney NSW - 28 July 2022

Company is one of its kind considering they are managing the wholesale telecom infrastructure of Australia. Big responsibility in post pandemic world as we transition to more digital oriented lifestyle. It's a great company with great incumbent and emerging leaders.

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Overall, i had a positive experience working there. Well rounded diversity and supportive culture

Various Engineering Role (Current Employee) - Melbourne VIC - 9 July 2022

I worked under 5 different manager, 4 of them were simply great, they would push you for your advancement. And i was unlucky to have the 1 manager which was a bitter experience. I guess that is the case in any job. NBN is very supportive for work life balance. Company culture is quite positive i would say. I would recommend working there.

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Great place to work with good managers

Business Analyst (Current Employee) - North Sydney NSW - 31 March 2022

Love working here. The Sydney office is great location and the work is always interesting and relevant. The restructures sometimes can be stressful but most of the time it's for the best.

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Lots of opportunity to grow and solve problems

Associate Data Delivery Engineer (Former Employee) - Melbourne VIC - 12 March 2022

Within the engineering unit, I contributed to some amazing systems, learned from very experienced engineers, and watched management put themselves out there with weekly meetings that allowed anonymous questions. There was lots of shift at the end of the main build project, but the organisation tried hard to retain as many employees as possible.

Pros

Great wfh flexibility and transition, lots of learning opportunities, clear management style, and free coffee on premises

Cons

Silo’d team which sometimes felt combative.

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Good pay, good people to work with

Call Centre Representative (Former Employee) - Gold Coast QLD - 2 March 2022

Although everything else is excellent, the process they have in place is absolutely horrible. You have to go through 3-4 people to get to who you need to, and even then you can’t directly speak to that person, you have go through all those other people. Same with customers, we can only answer generic questions, but other than that we’re useless.

Pros

Lunch room, salary, benefits, people

Cons

Process, management, adherence, limited ability to actually solves the customers issue

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Easy company to work at. Continual organisational change means a revolving door for some staff and opportunities for those who are well connected.

Business Improvement Manager (Former Employee) - North Sydney NSW - 6 February 2022

Great place, easy to gain experience, though many of the employees and especially the management have been learning on the job, as per Bill Morrow's statement "building the plane whilst flying it". Moving up the ladder is dependent on networking skills and politics; productivity is similarly judged. Technical competence is recognised, though rare, with HR competency questions in interviews being behavioural only. Salary increases are negligible (unless you're moving up the ladder) and based only on perceived and adaptable at the time behavioural competencies, as they are firmly defended by HR policies. The bonus system has recently been changed to eliminate managers' subjectivity.

Pros

Easy and safe, with frequent good redundancies.

Cons

Continual change, though some thrive on it. One needs to be well connected to advance.

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Collaborative, Supportive workplace with Career flexibility and support

Project Manager (Current Employee) - Docklands VIC - 27 September 2021

Certified Great Place To Work - NBN lives and breathes being a great place to work. Super supportive of parents especially during lockdown and working from home. Good parental leave options.Their culture is maturing with many wellbeing initiatives being delivered to support staff and the one team culture.Pay increases and bonuses have significantly reduced over the past 2-3 years despite NBNs increased revenue. Not an industry leader in terms of pay and remuneration.Overall a great place to work for gaining experience across the industry. NBN value skills and work ethic/attitude over paper qualifications. If you want a career in Telco it's a great place to start.

Pros

Culture, Collaboration, Career Opportunities, Flexible working

Cons

Low remuneration, lack of incentives, no events/gifts

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Productive and fun work place

Performance Analyst (Former Employee) - North Sydney NSW - 31 August 2021

Overall it was a good experience but the actual role was not relevant for my background. I enjoyed learning about new functions> i also enjoyed learning about new systems.

Pros

Flexible working hours

Cons

Lots of stakeholders

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Great place to work with a lot of great people

Manager Operations (Former Employee) - North Sydney NSW - 11 July 2021

Great place to work with a lot of great people, however management layer is a joke and very dysfunctional. Too much politics and pay too much attention on management reporting, this should be an innovative and technology-focused company. And please look after experienced, skilled technical workforce not inept management.

Pros

A lot of talented people, competitive salary.

Cons

Too many reorgs, very stressful.

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Jobs at nbn™

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Trainee Customer Field Technician Geelong

Geelong VIC

30+ days ago

Paid Trainee Customer Field Technician Perth Connecting First Nations to Telco

Australia

30+ days ago

Customer Field Technician Adelaide

Greater Adelaide SA

5 days ago

Connecting First Nations to Telco - Expression of Interest for Trainee Customer Field Technician Roles

Australia

30+ days ago

Connecting Women to Telco - Expression of Interest for Trainee Customer Field Technician Roles

Australia

30+ days ago

Agile team with competitive team

Java Full Stack Developer (Former Employee) - Sydney NSW - 12 August 2020

NBN was a fabulous experience for me. I have learned a lot on Agile methodology. Scrum planning, sprint call, scrum meeting, daily standup, the kick-off meeting, handover meeting. The team was awesome, everybody worked as a team. It was great learning for me.

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Once a great company to work with

Application developer (Former Employee) - Sydney NSW - 30 July 2020

NBN was a great company to work around 2012-2015 .Most of the good people left the organisation .Jobs are offered only to friends and mates . Jobs are advertised and interviews conducted but rarely an outsider will land the role . Too much of internal politics . Frequent organisational changes with no direction . Resources are mostly hired from two main vendors . Looks as if working in India .

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Productive and supportive

Senior Programme Planner (Current Employee) - Docklands VIC - 24 July 2020

One of the best companies to work for in Australia. Provide good work - life balance and competitive pay as well. Love to recommend this company to anyone.

Pros

Relaxed organization with good employee benefits

Cons

Government stakeholder

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Good opportunity to work and technically developed so much.

Truesight Engineer and Test Lead/NBN (Current Employee) - North Sydney NSW - 11 July 2020

It gave me lot of opportunity to learn and grow and also lot of chances to move around to work in different Technologies like HFC,FTTC,FTTP and satellit.

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Unbelieveably Secretive

Customer Assurance Representative (Former Employee) - Gold Coast QLD - 17 June 2020

This workplace was not what I had expected it to be. As a government run incentive to provide faster more reliable internet services in Australia I was overwhelmed at the chaotic and underhanded approach to consumers in this call center. For myself personally it felt as though the customer service handling of enquiries was fobbed off back to the RTS ( Telco providers). Education around mixed-multi technologies or BROADBAND has not been provided freely to consumers and in fact many are still mislead in regards to exactly what NBNco is able to provide to consumer markets. Witnessed this year during COVID they magically increased bandwidth to consumers and created a basic 25/1 plan for free consumption. Inernally this company will effectively go private with taxpayers being the contributors and will not receive any additinal benefits. Under a Malcolm Turnbull government it is easy to see why the CEO stood down purely because the internal corrupt nature and delivery of the NBN to general public is misleading and false.

Pros

Paid Well

Cons

Misleading and deceptive conduct

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Productive and good experience.

Contractor Technician (Current Employee) - Queensland - 25 May 2020

Overall experience achieved over the years as you work with different persons on every project.very flexible work style leaves you enough time to spend with family.

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Flexible Working Culture | Internal Mobility Opportunity

Data Governance Specialist (Former Employee) - North Sydney NSW - 20 May 2020

I enjoyed working at nbn for 3+ years. nbn promotes a working flexibility for employees to have work/life balance. Many challenging projects with fast pace environment. Many opportunities to move internally.

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Many problems to solve!

Executive Manager - Commercial Implementation (Former Employee) - North Sydney NSW - 18 May 2020

If you like being in centre of the teclo industry and solving problems then nbn co is a place where you can thrive. nbn rewards proactive and dynamic people with a variety of challenges and opportunities to build their careers.

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Fast paced work with lots of stress and very long hours

QA-SUPERVISOR-OMMA (Former Employee) - All Sydney NSW - 18 May 2020

making sure all contractors attend these jobs for the day.Fast paced with lots of stress.Dealing with cust and there complaints.Makingsure techs follow all procedures.

Pros

gained alot of experience

Cons

long hours

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Good company culture

SENIOR PROJECT MANAGEMENT DELIVERY CONSULTANT (Former Employee) - Sydney NSW - 15 May 2020

Nice work culture and good engagement at all levels - very collaborative and supportive, The management style was very good - open and engaging with no barriers & multiple layers

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Na

Field Technician (Current Employee) - Sydney City NSW - 14 May 2020

Poor management. Under unrealistic time frames. Poor decision on technology. Unattached to what’s happening in the field. Not understanding at all about family responsibilities.

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