I did my work privately for NDIS clients. It is a very demanding job and requires a lot of patience, understanding and communication. You have to be willing to really take care of othes (i.e showering, cleaning up after them, feeding etc.)

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Good work environment

Pso (Current Employee) - Ellenbrook WA - 5 January 2023

You are supported by lots of staff and team leaders. It's always a pleasure to work. I look forward to continuing my growth within the disability sector.

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NDIS insights

Based on 3 survey responses

Areas for improvement

Inclusive work environment
Energising work tasks
General feeling of work happiness

Very fast paced

Customer Service Officer (Current Employee) - Victoria - 27 June 2022

Only salary is an issue because it’s very low apart from that I love everything thanks.full time is nice option no doubt about it, I still prefer part time job. Thanks

Pros

Full time

Cons

Apply for annual leave is always at risk.you gonna get approval or not.

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Very toxic workplace, where I was not able to retain my position as I didn't interview well.

Public servant (Former Employee) - Dubbo NSW - 20 July 2021

The interview, for my own position moving from Non-ongoing to On-going was set for failure. All participants were told after the interviews, by a director, that no-one interviewed well. This must surely reflect on the interview panel and the style of interview. I lost my position of 30 months, without ANY formal or written warning of poor results/work, to a system that than employed family members and people with no experience in the disability sector. I was the only person in the Remote and Rural LAC office based in Dubbo, with lived experience with a disability, the only person of Aboriginal heritage, the only person over 65.

Pros

The chance to be part of a scheme designed to improve the lives of those living with disability.

Cons

The fact I was NOT able to continue, following two and a half years instigating the rollout in Rural and Remote areas, especially Aboriginal communities.

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Should be a good place to work

Data Business Analyst (Former Employee) - Sydney NSW - 23 December 2020

Most of my work was cancelled just before it was finished. It was exactly as asked for but the question changed before the answer was finished. People didn’t know quite what they wanted until you gave them what they asked for and they realised that was it. Very disorganised and disheartening.

Pros

Some good people to work with

Cons

Bad manager

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Ndis

Access Officer (Former Employee) - Perth WA - 29 August 2020

Working for NDIS means alot to the participants in the scheme, unfortunately we have an amount in a pool that at most times we need to remove certain funds that the participants have said or LAC's have made mention the participants need to live an ordinary life. It's awful to remove items from funding as the participants know what they require each and everyday to live an ordinary life.

Pros

Salary

Cons

People

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Last place you would want to work

FOI officer (Former Employee) - A.C.T. ACT - 12 March 2020

Looks like most of the management are has been's with backwards ideas. Nepotism is ever present, as is mate to mate kind of environment The Department has been established to help to improve and manage disability, but that is the last thing on their mind.

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What you learned

Autistic Caretaker (Current Employee) - Holland Park QLDtho - 20 February 2020

I find this l am doing how is very rewarding l get to take me out on outing he love getting outside a walking 🚶 collecting sticks and throwing them in the creek he is a good walker he like me taking photos of birds 🐦 lights and talking about the birds or what type of lights they are when he is at home 🏡 he plays scrabble

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Ndis

NDIS (Former Employee) - Preston VIC - 27 January 2020

Ndis was one of the most rewarding jobs I ever had. Working along side people with so much experience in the industry taught me so much about the lengths ndis is willing to take for those in need. It is a job that keep your heart full on a daily. I learnt so much and would always respect those in the industry for all their hard work.

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Very rewarding

MENTOR/ Suport Worker (Current Employee) - Adelaide SA - 21 January 2020

I love working with my clients, it can be challenging work sometimes but its always worth it to see the improvements they make! The hardest part is sometimes encouraging the clients to get engaged in the work we are doing, as well as the inconsistency in shifts at times. It's an amazing place to learn patience and is a very rewarding job at the end of the day.

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Very stressful and constantly changing

LAC (Former Employee) - Geelong VIC - 21 January 2020

Not happy overall, very stressful and demanding, Did not like the requirement for staff to achieve unrealistic key performance indicators on a weekly basis and the daily huddle, which was often over the top and disorganized.

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productive

Support Worker (Former Employee) - Brisbane QLD - 29 December 2019

good company, but can be pretty late on payment fairly often, and isn't as good pay. Especially since they don't cover a few costs, like fuel . time isn't rostered most of the time

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I really proud to worked in NDIS

Cooking and house keeping (Former Employee) - Minto NSW - 18 December 2019

Again I have willing to work with NDIS. If you give me the opportunity I will work with full focus and ability for Disability people as a support worker.

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Fast passed, stressful and continuous change

Senior Planner (Former Employee) - Werribee VIC - 4 December 2019

Great agency to work with but still teething. Needs more time to put the structure and overall running of the organisation together. Lots of changes and management need time to care about staff rather than the outcome/numbers.

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No answer

Personal Care Worker (Current Employee) - Narre Warren South VIC - 17 November 2019

It's been an absolute delight and a pleasure. Every day was a joy and I couldn't wait to turn up for my shifts. Hopefully I can work here forever and ever and ever

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support

Support Coordinator (Current Employee) - Narooma NSW - 10 August 2019

cultural aware - respectful staff - safe, happy environment to work in. great documentation practises and reporting processes. excellent community based supports for clients

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A great Culture to work in - helping people with a disability

Business Support Officer (APS3) (Former Employee) - Katoomba NSW - 18 July 2019

Team orientation and culture. Great feeling of helping the vulnerable Always changing and learning new things Hardest part was saying "no" to the Participant … they cannot have what they requested

Pros

Comradery

Cons

job security

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Good people to work with

Local Area Coordinator (Former Employee) - gipsland - 5 December 2018

good team interesting skill set felt isolated from the organisation New program Inexperienced managers but decent people Hardest workflow and learning basic fudicary skills Supporting client to build the best plan to meet their needs

Pros

great people to work with

Cons

isolated from organisation

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support worker

Personal Support Worker (Former Employee) - Ipswich QLD - 2 March 2018

The job was quiet simple, as i was just a lunch time support worker, I Made lunch, assisted them as they ate, cleaned up after lunch by doing the dishes and putting them away for the client ,

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Great to work in your local community

Local Area Coordinator (Current Employee) - Bega NSW - 4 July 2017

A job that is evolving and I am sure that it will settle in to some sort of order as the scheme progresses. It does have local employment benefits for those in remote areas.

Pros

working in your local area

Cons

A constantly changing role has many challanges

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learnt better time management and better team skills

Promotional Displays Installer (Former Employee) - Sydney NSW - 6 September 2016

drove all over nsw building displays so i learnt time management and to work by my self as well as in a team. Co workers were welcoming and well trained