new view psychology Careers and Employment
About the company
Reviews
Customer Service/Administration in Tullamarine VIC
on 3 August 2019
avoid at all costs
Typical day at work:
Phones, emails and referrals, and dealing with clients but there are unreasonable KPIs to answer 50+ calls a day and if it's a busy day then emails and referrals don't get done and it's then busy for the afternoon staff/the next day
What I learned:
Right from the get go you don't get trained properly and within a week or two you're thrown in by yourself and then get told off for making mistakes instead of being retrained
they keep making new procedures and changing how to do things
the main thing I've learned is that they care more about making money than about the clients and employees
Management:
they keep you out of the loop and then yell at you when you get things wrong
Not very understanding if you need to take leave
they make you feel as though you will advance in the company but then they hire someone externally
workplace culture:
lots of unhappy people
hardest part of the job:
working all day knowing that the pay check you get each fortnight will be next to nothing once you take care of the cost of living
most enjoyable part of the job:
time goes by really quickly because it gets so busyCustomer Service in Tullamarine VIC
on 23 October 2022
A large and busy mental health service provider with good career opportunities
Lots of opportunities for development and learning, friendly staff, flexibility, focus on well-being. Multiple locations and can work at different clinics. Counsellor/mental health clinician. in Melbourne VIC
on 6 October 2022
It is Very good. Lots of work.
Flexible hours that suit my life/work balance. I can't fault this employer. They have been very generous and supportive. I hope to stay for many years to come.Receptionist in Essendon VIC
on 14 June 2022
Very stressful and chaotic workplace. Not fun.
Really bad place to work at. The offices are dirty and you have to share the toilet with clients. Management is unprofessional and not supportive. It's a horrible place to work at. Do not recommend this place. It's disgusting!!!!Customer Service in Tullamarine VIC
on 1 April 2020
A rich, and rewarding experience! Would recommend NVP to all job seekers.
New View Psychology is an immensely rewarding organisation to work for. As it is a growing business there are lots of opportunities for career progression and skill development. Management are attentive to the needs of employees and provide a safe, collaborative work environment for their staff. The most humbling thing about working for such a large organisation is that it is still a family business at heart. Despite it being a fast paced, ever changing work environment it is a fantastic place to work and grow.What would you say about your employer?
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