Overworked, awful culture, high turnover of staff
Written by Customer Support Representative (Former Employee) from Moonee Ponds VIC on 25 September 2019
- Understaffed and overworked with unreasonable KPI's.
- Job listed not what job actually is. This is a call centre, not an administration role.
- Management had no business plan to expand (unfortunately sad to see this hasn't changed) regardless of how much work needed to be done.
- Management sat out the back which created an awful hierarchy culture. - more...