NRMA Employee Reviews for Service Consultant

Ratings by category
3.6Work-Life Balance
3.3Job Security & Advancement
Found 2 reviews matching the search See all 29 reviews
Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Job Security/Advancement
Job Culture
Great place to work however I am ready for a new challenge
Service Coordinator/Premium Care Consultant (Current Employee) –  North Strathfield NSW18 September 2013
Taking calls from our members, arranging benefits eg car hire, vehicle, trailer and caravan recoveries/repatriations, accommodation, flights and passenger transport. Liasing/brainstorming with other colleagues regarding a member broken down in an area you haven't come across before - they may have some ideas I hadn't thought about - this job is all about teamwork and customer service. The hardest part of the job is being expected to work on a few cases at a time and watch the call queues - this could prove a real challenge during peak times. I enjoy helping people and working as part of a team to achieve a successful outcome for both our members and NRMA. I love the job however would love a face to face contact job speaking to people. I no longer have the desire to sit in front of a computer screen during my working hours.
Was this review helpful?Yes 3No 1Report

See more NRMA reviews

You may want to try:

Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at NRMA. Our community is ready to answer.

Ask a Question

Overall rating

Based on 29 reviews

Ratings by category

3.6Work/Life Balance
3.3Job Security/Advancement

NRMA Reviews by Location