NRMA Employee Reviews for Service Consultant

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3.6Work-Life Balance
3.3Job Security & Advancement
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4.0
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Great place to work however I am ready for a new challenge
Service Coordinator/Premium Care Consultant (Current Employee) –  North Strathfield NSW18 September 2013
Taking calls from our members, arranging benefits eg car hire, vehicle, trailer and caravan recoveries/repatriations, accommodation, flights and passenger transport. Liasing/brainstorming with other colleagues regarding a member broken down in an area you haven't come across before - they may have some ideas I hadn't thought about - this job is all about teamwork and customer service. The hardest part of the job is being expected to work on a few cases at a time and watch the call queues - this could prove a real challenge during peak times. I enjoy helping people and working as part of a team to achieve a successful outcome for both our members and NRMA. I love the job however would love a face to face contact job speaking to people. I no longer have the desire to sit in front of a computer screen during my working hours.
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Overall rating

3.8
Based on 29 reviews
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Ratings by category

3.6Work/Life Balance
3.7Salary/Benefits
3.3Job Security/Advancement
3.1Management
3.4Culture

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