NRMA Employee Review

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Rich with Knowledge
Road (Former Employee) –  Canberra ACT6 May 2016
-Attending to members that have broken down in a timely manner.

-Ensuring safety of myself, member by giving clear instructions before commencing work.

-Calling member ahead to position an estimated time of arrival

-Ordering parts for member, transferring interstate if needed.

-Following up orders and or jobs after shift change over

-Keeping inventory stock up, keep track of item replenishment and stock take each month Remove and fit batteries.
Pros
Inspirational Experience
Cons
Company is too big to meet everyone in one store.
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work life balance
parts officer (Former Employee) –  Riverwood NSW22 May 2019
paying repair invoices fro smash repairers

learnt how to work close with people internal and external

Management and work place culture was the best it was just one big family

was talking to the repairers and explaining what we needed from them so we could process their payments in a timely maner

most enjoyable part of the job was the fact that i was work with great people that became my work family
and that anyone of them would go the extra mile to help or to point me in the right direction
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Degrading fast
Multiple roles (Former Employee) –  NSW South Coast NSW19 May 2019
Worked 8 years for them from frontline to management roles and while it used to be a great company to work for its has degraded very rapidly.
Roles are underpaid for the workload.
High level of double standards.
It's all about the company's growth Now and not about the culture.
Bully tactics used quite often especially in the frontline roles.

Sad to see what's happening unfortunately and so I would not recommend this company unless you have no choice.
Pros
You cant get any worse
Cons
To many to list, see Description
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Overall rating

3.8
Based on 29 reviews
510
49
37
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Ratings by category

3.6Work/Life Balance
3.7Salary/Benefits
3.3Job Security/Advancement
3.1Management
3.4Culture